Author Topic: Activation in Windows7 Issue (Read 9852 times)

Gman4554 · « **on:** March 06, 2013, 05:23:43 am »

If I go to My Computer icon and right click for properties. Screen for View Basic Computer Information shows at the bottom that my legal copy of windows is activated.

Suddenly yesterday, a screen pops up randomly that says I don't have a guanine copy.

It does this all day and night, yet I can get windows updates and computer runs fine.

Do I have to call Microsoft to fix this, and when I click "change the product key, nothing happens".

does anyone know how to fix the pop up. why should it pop up anyway since I have a legal activated copy.

Shane · « **Reply #1 on:** March 06, 2013, 11:09:23 am »

Get a screen shot of that pop up for me and let me see. I want to make sure it isnt something fake and trying to trick you

Shane

Gman4554 · « **Reply #2 on:** March 06, 2013, 12:35:24 pm »

I talked to Microsoft and they had to raise it to level2, they don't know why I can't change the product key. So it is not a prank or false message, the Event viewer says that the license can't be verified.

Shane · « **Reply #3 on:** March 06, 2013, 12:37:18 pm »

Then something in the system is broken, and since it cant validate the license, which it does every few weeks it just says it isn't valid.

Doing a repair install would fix it and keep all your programs and settings. Do you know how to do a repair install?

Shane

Gman4554 · « **Reply #4 on:** March 06, 2013, 01:27:57 pm »

Yes I will try that soon. and thanks.

By the way, which forum subject should I use for these types of questions. computer Help?

Shane · « **Reply #5 on:** March 06, 2013, 01:29:00 pm »

Any help with your computer goes in the computer help section

Shane