Win10- alter a repair password don’t work

[Bullit95]

Hello, this night i repair my windows with this soft, work perfectly but this morning after the reparation process the pc restart, and both 2 of my password didn’t work, can you help me thanks a lot from France.

[Boggin]

If you have created Win 10 install media then you could boot up with that to see if your restore points will work and get you back to before you ran the repair program.

If you haven't created Win 10 install media then you can do so if you have access to another machine after reading the instructions at https://www.microsoft.com/en-gb/software-download/windows10

You can use either a DVD or USB.

When you've done that, tap F12 as you switch the affected machine on and insert the install media - if using an USB I've found it's best to plug that in before tapping F12 and switching on.

Use the cursor keys to select the media and press enter.

Navigate to the Install screen and click on Repair your computer - Troubleshoot and select System Restore.

What was the reason why you ran the repair program ?

[Bullit95]

all my windows as bug so i reinstal it, i use the repair because my windows instaler have some issues... but now all its okay thanks

[Boggin]

Okay - Thanks for letting us know.

I don't know why the repair program took out your passwords but I'll pass it onto Shane.