Error running App

[Clinton]

To whom it may concern,

I keep getting attached Error when trying to run app.

I have even uninstalled & reinstalled App but same thing.

Can someone please assist.

Regards

Clinton

[Boggin]

Can you try installing it when in Safe Mode with Networking and running it in that mode, as it could be something installed on your computer that is conflicting.

If that is successful then you will need to perform a clean boot to see if it will then run in normal mode.

If you let me know which version of Windows you are running, I'll explain how to do that, or you could Google for how to perform a clean boot in your version of Windows.

[Clinton]

Hi,

I will give that a bash tonight thanks.

It may also have something to do with a Windows update as it was working prefectly prior to installing recent Windows updates.

I will try unistall Windows update and do a System Restore if need be.

Regards

Clinton

[Boggin]

My Win 10 has had recent updates and the program opens fine, but that isn't to say that the updates haven't caused your problem though.

Try what I've suggested and leave the updates intact for now.

[Clinton]

Hi,

Will do!

Will keep you posted accordingly.

Regards

Clinton

[Clinton]

Hi Boggin,

Tried what you suggested with Safe Mode but still no go.

Only way I was able to resolve issue was to restore my PC from a System Image and all seems in order now.

Regards

Clinton

[Boggin]

So it looks like it could have been a Windows Update.

You haven't said which version of Windows you are using but Win 10 may not allow you to uninstall some updates, so you may not be able to troubleshoot which one is causing the problem when they are next installed.

[Clinton]

Hi Boggin,

I'm using Windows 10 Pro Version 1709 (OS Build 16299.64) Windows Fall Creators Update

Regards

Clinton

[Boggin]

So your system is already up to date with WUs - so perhaps it was some other corruption that was resolved with the image restore ?

[Clinton]

Hi Boogin,

Yeah seems ok now

Ran SFC & DISM Commands but none found any corruptions so strabge one.

Thanks for all of your assistance

Regards

Clinton

[Boggin]

OK - you're welcome.