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Mozilla Black Screen of death - "please help them fix it"
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Topic: Mozilla Black Screen of death - "please help them fix it" (Read 7955 times)
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Rick
Hero Member
Join Date: May 2013
Posts: 829
Karma: 2
Mozilla Black Screen of death - "please help them fix it"
«
on:
April 01, 2017, 06:43:30 pm »
Often, Mozilla Firefox just turns into a black screen/page
please help them fix it
No, No other browser has the issue to date. and dont ask to restore anything either.
Listen to the problem;
thanks in advance
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Boggin
Global Moderator
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Join Date: Jul 2014
Posts: 10182
Location: UK
Karma: 122
Re: Mozilla Black Screen of death - "please help them fix it"
«
Reply #1 on:
April 02, 2017, 12:40:09 am »
I would suggest that you go to the Mozilla forum and ask them.
https://support.mozilla.org/t5/Contributor-Knowledge-Base/Get-community-support/ta-p/26357
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Samson
Hero Member
Join Date: Nov 2011
Posts: 915
Location: London
Karma: 38
Re: Mozilla Black Screen of death - "please help them fix it"
«
Reply #2 on:
April 02, 2017, 04:10:11 am »
Disable hardware acceleration.
"Tools" > "Options" > "Advanced" > "General" > Uncheck "Use hardware acceleration when available" > "OK".
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Mozilla Black Screen of death - "please help them fix it"