Author Topic: Windows 7 Service Pack 1 - 64 Bit, issues with Windows Update & Boot DVD! (Read 23436 times)

GuruSR · « **on:** November 15, 2016, 07:25:56 am »

First, tried the repair AIO to see about a few things, the relinking of things solved issues I didn't know were there (that I saw anyways) and I did try the WMI repair, which blew up Windows Update completely and didn't solve the issues (System Restore put it back to beforehand). I'm not really seeing a ton of issues, but I'll list them below:

1. WMI error: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
2. Windows Update *WORKS*, but seems to not be able to talk to the UAC for Settings changes OR Hiding Updates. The Settings "OK" and "Hide update" are not greyed out and show the UAC shield icon! You can click on the Ok in Settings so long as you haven't made any changes, if you DID make changes, clicking Ok does nothing (well, it flashes to show you pushed it). Hide Update also does nothing. But, it *IS* installing updates properly. And I had to install gpedit.msc just to change the time settings on Windows Update.
3. Post Windows 7 SP1+ Convenience Rollup, my DVD can no longer be used for recovery or "Repair", as it states instantly that the version of Windows I'm trying to repair is different from the version of Windows on my DVD (which was used to initially install it).
4. Now this isn't an issue, but something is leaving the registry open at logoff, no clue how to track that to see if a fix can be found for that.

I did try your Windows Update repair, all it did was remove the history and let me rescan, the Settings & Hide updates are still selectable and do nothing.

GuruSR.

Boggin · « **Reply #1 on:** November 15, 2016, 09:49:55 am »

Your install disk needs to include SP1 to perform a repair install.

As I assume you have a valid retail key then you can download an ISO that includes SP 1 from https://www.microsoft.com/en-us/software-download/windows7

Enter your product key into the box lower down and if it accepts it, it will authorise the ISO download for your version - select Save.

The ISO download for Win 7 x64 is about 3.09GB

You can then use the Windows USB/DVD Burner Tool to create the bootable media of your choice.

http://wudt.codeplex.com/

GuruSR · « **Reply #2 on:** November 15, 2016, 12:01:59 pm »

I'll clarify the Windows install.

The DVD is a Windows 7 Service Pack 1.
The Windows install is a Windows 7 Service Pack 1 + Convenience Rollup + the rest of the updates past it.

The DVD doesn't work with the installed version of Windows for "Repair", complains instantly as noted.

GuruSR.

Boggin · « **Reply #3 on:** November 15, 2016, 01:39:29 pm »

We don't really know what's in those Cumulative Rollup updates and we've had two for Win 7, although I know someone on another forum who has just done a repair install with that ISO.

October's Rollup was KB3185330 and November's was KB3197868.

The former doesn't show up in my Win 7 Installed Updates but the latter does which you can right click on and select Uninstall, but I would still download that ISO from MS as it may have been updated.

GuruSR · « **Reply #4 on:** November 16, 2016, 04:48:02 am »

You'll notice I said SP1 + "Convenience Rollup" (Found here https://support.microsoft.com/en-ca/kb/3125574). That I believe has caused most of the issues, except the Windows Update and WMI ones.

GuruSR.

Boggin · « **Reply #5 on:** November 16, 2016, 05:26:09 am »

I didn't experience any such issues but if any of those apply to you then follow the steps to see if they resolve.

I still think that you should download a new ISO as that may well be updated so that you can perform a repair install.

GuruSR · « **Reply #6 on:** November 16, 2016, 06:40:44 am »

1. The Windows 7 SP1 64bit disc is the latest version (blue sleeve OEM, confirmed by Microsoft as the last run of discs).
2. The DVD was used prior to the Convenience Rollup to Repair the machine to use System Restore to back out of a GPU tweaking software for ASUS with respect to the NVidia card, was BSODing the machine even in Safe Mode.
3. After the Convenience Rollup, I needed to actually boot the machine up using the same DVD as I wanted to restore something again, this time, was instantly told the versions didn't match (no searching for versions, it instantly fails).
4. The group going after finding fixes for the Convenience Rollup are also informed of this, I passed on the information to him, so he could try to track down the issues. There are a bunch of them, which some of which Microsoft has fixed, but don't sound related to my issue.
5. My biggest issues are: The WMI and the Windows Update Settings "Ok" and "Hide Update" are clickable, but don't bring the UAC up, other settings in other control panels do. Windows Update *is* processing updates fine as it did the monthly rollup earlier and a few others.

GuruSR.

Boggin · « **Reply #7 on:** November 16, 2016, 08:50:28 am »

Using an OEM version is probably what is causing the problem - I assumed you had a retail copy.

What version of Windows are you using ?

I have a Win 7 x64 SP1 ISO that I downloaded from Digital River before MS put the block on them.

It's for the Pro version but with the eicfg file removed, it turns it into an universal install disk for Starter to Pro and it boots up my Win 7 x64 Home Premium Toshiba laptop just fine.

Depending upon your version I could burn and send you a couple of disks with which you should be able to perform a repair install, but you don't need an install disk to boot up into the Recovery Environment (RE) to use the restore point option.

Booting with a System Repair disk will get you into the RE and you can create one from the same page where you would Create a system image.

PM me your address if the ISO I have will suit your needs.

I could upload the ISO to you using Dropbox but it takes about 5 hours for it to do that and I don't want to reinstall Dropbox again as it was causing me some problems, so out it went.

The product key on your OEM blue sleeve may be initially accepted to activate the repair install, but you could be prompted to activate a few days later, so once the repair install has completed, go Start - type Slui 3 and press enter then insert your product key which should return as activated, but create a system image before you proceed with the repair install.

It won't affect your personal stuff but you'll need to reinstall Windows Updates.

Prior to doing a repair install it's advised to back up your drivers, say onto an USB Flash drive and the three folders can be found at C:\Windows\System32 and then you can drop them back in after the repair.

To do a repair install, boot up - Start - Control Panel - Computer - insert the disk and click on the Setup.exe then sit back.

GuruSR · « **Reply #8 on:** November 16, 2016, 10:25:45 am »

Has nothing to do with the OEM or Retail version (I install both on PCs on a regular basis, this issue is aimed at recognizing the version of windows after the Convenience Rollup messed with it), has to actually do with the Convenience Rollup. I was basically asking if anyone else here had used it and run into the same situation. The person who's been working on the Rollup's bugs, has the information I gave him. Try using the Convenience Rollup on an SSD'ed Windows 7 SP1 64bit either OEM or Retail, see if you can get the same result with the boot media failing to recognize it. (English US, default settings on install.)

You can see the results of these issues here: http://windows-update-checker.com/FAQ/ConvenienceRollupKB3125574-Issues.htm. I assume he'll be adding mine to the list.

My biggest issue is the WMI error and the consent requests not showing up with Windows Update Settings or Hide Update.

GuruSR.

Boggin · « **Reply #9 on:** November 16, 2016, 02:33:41 pm »

Well I have all updates installed except these three that I have hidden - KBs 3020388, 2923545 and 2952664 and my Toshiba Win 7 is in the process of a repair install having passed the compatibility check using my universal Win 7 ISO disk.

The Locale and language is English (UK).

Do you want me to send you a couple of these install disks ?

GuruSR · « **Reply #10 on:** November 16, 2016, 04:34:22 pm »

Quote from: Boggin on November 16, 2016, 02:33:41 pm

Well I have all updates installed except these three that I have hidden - KBs 3020388, 2923545 and 2952664 and my Toshiba Win 7 is in the process of a repair install having passed the compatibility check using my universal Win 7 ISO disk.

The Locale and language is English (UK).

Do you want me to send you a couple of these install disks ?

All versions of Windows from XP up, have identical Recovery consoles on each platform change (XP, Vista, 7, 8, 8.1 and 10), Service Packs won't matter, nor will language versions, the issue is, it's not recognizing the installed version as being the same after the Convenience Rollup was done. I'm thinking now that it *could* be a language issue which I am going to wait for the person dealing with the issues on the Rollup to get back to me on, since there *is* a fix for the language issue for Canadians (which I am one, but did install it as US to avoid any issues). I also have access to all versions of Windows 7 64bit, along with other OSs, I have the International English version (UK) and it will make no change to the operation of the recovery console.

GuruSR.

Boggin · « **Reply #11 on:** November 17, 2016, 01:59:47 am »

I've checked my Win 7 laptop and found I don't have KB3125574 installed.

However, after each month's updates I run Disk Cleanup as an admin and that cleans out the WinSxS folder of obsolete updates.

Give this a try if you've never done it by going Start - type disk cleanup then right click on Disk Cleanup and select Run as administrator and then see if your install disk is rejected - I assume you are using the correct disk given how many you have ?

Reboot a couple of times for it to reconfigure the updates.

If you've never run this before, you will see that it will free up a few GBs of space and then a defrag may be beneficial.

GuruSR · « **Reply #12 on:** November 17, 2016, 07:15:03 am »

Quote from: Boggin on November 17, 2016, 01:59:47 am

I've checked my Win 7 laptop and found I don't have KB3125574 installed.

However, after each month's updates I run Disk Cleanup as an admin and that cleans out the WinSxS folder of obsolete updates.

Give this a try if you've never done it by going Start - type disk cleanup then right click on Disk Cleanup and select Run as administrator and then see if your install disk is rejected - I assume you are using the correct disk given how many you have ?

Reboot a couple of times for it to reconfigure the updates.

If you've never run this before, you will see that it will free up a few GBs of space and then a defrag may be beneficial.

Actually, the KB3125574 is the Convenience Rollup which has an issue with it removing installed updates (that hasn't been rectified, so I'm not about to try Disk Cleanup because of that, until that issue is fixed, I'm not about to damage my updates). As for defragging, this is on an SSD, defragging an SSD reduces overall lifespan and won't improve performance at all. And since this is a new install, GBs of space won't come back, as the Covenience Rollup is actually lighter than all the separate updates, so I have less used space than someone who did them all one at a time.

GuruSR.

Boggin · « **Reply #13 on:** November 17, 2016, 08:01:06 am »

I wasn't aware you were using a SSD.

All I can say is that I've never had any problems after running Disk Cleanup in that manner and your restore points won't go back that far to pre-Rollup.

The Disk Cleanup only removes updates that have been superseded by those that came after the Rollup and are just bloating your WinSxS folder.

This is why MS released an update in Dec. 2013 to clean out the bloat.

I think I've had that WMI error but just ignored it, but the update problems are something else.

Have you ran a sfc /scannow of chkdsk /f to see what they report ?

GuruSR · « **Reply #14 on:** November 17, 2016, 02:00:50 pm »

I'm avoiding it because the author of the site for the Convenience Rollup bugs, lists important updates which will get removed during Disk Cleanup.

Though I really would like to solve this no consent request for the settings and hiding of updates in Windows Update, somewhat annoying I can't change anything. They've got the shield on them and they're not grayed out, click them and nothing happens.

GuruSR.

Boggin · « **Reply #15 on:** November 17, 2016, 04:16:46 pm »

This could go on and on and on.

As you are unable to do a repair install and therefore an offboot sfc /scannow and it doesn't look like that guy is going to come up with a solution any time soon - why not just back up your personal stuff and do a clean install.

Have you considered that those superseded updates are irrelevant now and that guy has got it wrong ?

GuruSR · « **Reply #16 on:** November 17, 2016, 08:28:10 pm »

This is a clean install, the Convenience Rollup was next, after that it's not liking the boot dvd, sfc /scannow says repeatedly, 100% fine. I'd rather not do a fresh install again, it won't make any difference, if I do everything identical to the first time, I'll get the same results. The other guy hasn't got it wrong, as Microsoft has put fixes out to repair these issues and more are being added. Patience on that is my ticket there. Just would like to solve the issue with Windows Update's Ok (Settings) and Hide Update not working, thats the big thing in my book, plus the WMI, think it's from one of the uninstalls I did for the Bluetooth adapter I tried to install, but without any means to find out whether or not it's the issue, as there doesn't seem to be a WMI viewer around, as I tried the WMI repair on AIO and it caused more grief than good, so I restored before it.

The DVD issue is really minor, as I do regular backups (Acronis) and restoration using that, is the only real thing I'd need to do, but not having a full recovery console to possibly fix the boot sector is an issue.

GuruSR.

Boggin · « **Reply #17 on:** November 18, 2016, 02:21:43 am »

If you had a problem with the boot sector then you would have boot problems, but you can get to the recovery console either by tapping F8 as you switch on then select Repair your computer or boot up with a system repair disk which will get you to the same place.

You can then use the Bootrec cmds from the cmd prompt.

As you have Acronis back ups, the why not use those as a fall back the then run Disk Cleanup as an admin and if that isn't the solution, then you can restore.

Have you considered upgrading to Win 10 - that can usually resolve problems.

You can still do it for free by using the Assistive Technologies link and then use the Media Creation Tool to create Win 10 bootable media.

https://www.microsoft.com/en-gb/accessibility/windows10upgrade

Click on the Download tool now button in https://www.microsoft.com/en-gb/software-download/windows10 and read the section for Using the tool to create installation media.

GuruSR · « **Reply #18 on:** November 18, 2016, 07:41:56 am »

Not wanting to jump into the mess that is Windows 10, the Anniversary Edition has quite a lot of issues, none of which I want to add to my existing ones.

I did, however fix the WMI issue, after doing multiple searches (limiting the information), I found a repair that Microsoft nicely hid regarding the issue I was running into, apparently it *can* happen on install of SP1, ran the script and no more WMI issues, it deleted the BVTConsumer (as I expected it'd find) from the WMI Repository.

No errors on boot, the only issues now aren't major (the Windows Update settings & hide updates do nothing) and the Recovery Console fails to recognize the version of Windows on the computer (meaning it doesn't actually "look" for any, it simply fails instantly). F8 doesn't show a Recovery Console as there is no Recovery Partition on this machine, so it isn't installed. I would, but that requires a ton of work, as I've not found an easy way to install it on any machine past XP.

GuruSR.

Boggin · « **Reply #19 on:** November 18, 2016, 08:44:16 am »

I'm not sure what your last sentence refers to about installing on any machine past XP.

What do you get when you boot up with a system repair disk.

I've only ever used Toshiba laptops but have removed the recovery partition and extended that to C: so that I only have the one main partition.

F8 and booting up with a system repair disk still gives me a means of navigating to the recovery console though.

August last year I upgraded one of my Win 7 laptops to Win 10 and it was a disaster - the Start menu froze and I couldn't do a thing with it except factory reset it with the recovery disks I'd created and then restored with a system image.

Because of that, I swore off upgrading for life, but this year I got hold of a Toshiba laptop that need a mobo replacement - got that done - factory reset it and used WSUS Offline Update to get the updates which then included the GWX which ran the upgrade.

I was happy enough with that, that I upgraded the first one I'd had the bad experience with and that went fine as well until the Anniversary Update.

I was having problems with IE having difficulty in getting to websites on both machines but found that those problems were gone when run IE without add-ons.

I reset IE to defaults then disabled some of the default add-ons and now both machines are running sweet.

One problem that I've found that those upgrading have found and that is DCOM Event ID 10016 and CAPI2 Event ID 513.

I've ignored the first but found a fix for the CAPI2 error as that disrupts a system image in that it can freeze it.

GuruSR · « **Reply #20 on:** November 18, 2016, 12:11:15 pm »

The recovery console on XP could be installed and it shows up as a boot option (from the OS menu directly), there is no such way to do this above XP, unless you use a Recovery Partition which isn't easy to build from scratch and a large waste of space just to do so. The recovery console (all) fails to recognize the version of Windows on the machine, not even the 10 one does. Normally when you go to enter the recovery console, it says it's searching for versions of Windows, since the Convenience Rollup, it doesn't do that at all, instead it merely complains the version on the machine doesn't match the disc and click OK to continue, there will be no way to run the recovery console safely, until I see about solving the issue with the Convenience Rollup, but I can wait on that, as it's being backed up using Acronis (full device), so that isn't an issue unless I really don't want to restore from a previous backup, though I know when I had Ghost (15, which refused to install on 7, known issue, so went to Acronis since Ghost is dead for consumer), I would backup the ruined system, restore from backup and then use the ruined backup to restore files and such out of it to get back any data I may lose in the transition, so I know that is still workable, but the Repair Console/Disc refusing to even look at the Windows makes me think there's something the Convenience Rollup did wrong that ruined a registry entry or something that's making the software not even check the BCD for Windows.

GuruSR.

Boggin · « **Reply #21 on:** November 18, 2016, 01:24:20 pm »

Can you go Start - type winver and press enter.

It should tell you the version of Windows and that it is licensed to the name of the computer.

Can you post a snip of that.

BTW - isn't the Convenience Rollup Optional and you would be able to uncheck it so that it wouldn't download - you can also do this for any Windows Update, so you could eliminate that as a cause following another clean install.

GuruSR · « **Reply #22 on:** November 19, 2016, 10:15:14 am »

6.1.7601 is the version, as expected and it's licensed properly.

The Convenience Rollup was to avoid having to download the ~200 updates post SP1. Plus SSD'ed PCs won't update past SP1 due to an issue in Windows Update that was repaired somewhere in the first ~200 updates, just no idea which one did it.

My machine has an SSD in it from inception, so I couldn't update at all without doing thee Convenience Rollup unless I cloned it to a normal HDD and let it do the first 200 by itself, then clone it back onto the SSD and let it continue. The rollup was faster, but at a cost of compatibility issues. Though I tried one of the fixes and it was giving errors for everything, so that may shed a light on it.

The confusion why consent.exe won't come up on the Update settings change or the Hide Update request, is confusing. All the other control panels pull up the request as needed. I tried your Windows Update repair and it didn't make any difference, was hoping it would.

GuruSR.

Boggin · « **Reply #23 on:** November 19, 2016, 04:22:07 pm »

Immediately after the clean install would be the time to change the update settings to Never and then use WSUS Offline Update to download/install the updates.

It doesn't usually download all, so check to see if you can still change the settings and if so, change to Let me choose and the remainder of the 250 should present in Windows Update.

Just download/install a few at a time, checking if the settings can be changed after each batch.

If they can't then you will need to uninstall each one until the settings can be changed.

This will be time consuming but probably quicker than waiting for that guy to come up with an answer.

https://www.youtube.com/watch?v=aXAOvbNJYyE

http://download.wsusoffline.net/

GuruSR · « **Reply #24 on:** November 19, 2016, 05:52:41 pm »

Well, for the moment, I'm patiently waiting, as to redo all the software installs I have done in the past 2 weeks and starting over again, is not something I really want to put myself through as that is something that just shouldn't happen, kinda like putting a dog down because it has fleas. I know it's the Microsoft way, but really it shouldn't be.

GuruSR.