Author Topic: Adware by Malware Bytes False Positives "Warning"  (Read 12685 times)

0 Members and 1 Guest are viewing this topic.

Offline Rick

  • Hero Member
  • *****
  • Join Date: May 2013
  • Posts: 829
  • Karma: 2
    • View Profile
Adware by Malware Bytes False Positives "Warning"
« on: November 09, 2016, 12:22:38 am »
The new AD-AWARE from Malware Bytes does not save the backup or quarantine file;

it found Tencent as adware, proceeded to delete my directory even though I unchecked it.

Deleting ones work is equal to economic "?"
we would ban Malware Bytes;

They know Tencent is already a false positive yet allow it to run in ad-aware.

Offline Gamezertruth

  • Hero Member
  • *****
  • Join Date: Aug 2012
  • Posts: 1143
  • Karma: 4
    • View Profile
    • Gamezertruth
Re: Adware by Malware Bytes False Positives "Warning"
« Reply #1 on: November 09, 2016, 04:12:15 pm »
Tencent aren’t and isn’t a false positive .

Offline Still_Game

  • Full Member
  • ***
  • Join Date: Sep 2015
  • Posts: 208
  • Location: France
  • Karma: 12
    • View Profile
Re: Adware by Malware Bytes False Positives "Warning"
« Reply #2 on: November 09, 2016, 09:54:27 pm »
The new AD-AWARE from Malware Bytes does not save the backup or quarantine file;

it found Tencent as adware, proceeded to delete my directory even though I unchecked it.

Deleting ones work is equal to economic "?"
we would ban Malware Bytes;

They know Tencent is already a false positive yet allow it to run in ad-aware.

Are you talking about AdwCleaner? As far as I know, AD-AWARE is a Lavasoft product..........
Iain

ThinkPad T450s W10 Pro x64
Windows Defender, Malwarebytes Premium
Macrium Reflect 7 Home, Tweaking WRAIO Pro

Offline Rick

  • Hero Member
  • *****
  • Join Date: May 2013
  • Posts: 829
  • Karma: 2
    • View Profile
Re: Adware by Malware Bytes False Positives "Warning"
« Reply #3 on: November 09, 2016, 10:24:07 pm »
I don't believe I rant here, and god bless me to not curse here but; BUT MALWARE BYTES, you will be blocked in CHINA!

I can tell you clearly, I use tencent daily and deleting my tencent folder is equal to causing me economic harm, you might as well burn down my factory SIR!

The worst part is/ it did not save it to restore it;

YOU TRULY BURNED DOWN A FACTORY, WHAT IS THE RECOURSE IF YOU HAVE BEEN IDENTIFIED DOING SO?

Literally years of my life and hard work simply GONE...


Offline Still_Game

  • Full Member
  • ***
  • Join Date: Sep 2015
  • Posts: 208
  • Location: France
  • Karma: 12
    • View Profile
Re: Adware by Malware Bytes False Positives "Warning"
« Reply #4 on: November 09, 2016, 11:09:26 pm »
Rick, are you SURE you're talking about a Malwarebytes product? Malwarebytes has recently taken ADWCLEANER under its wing, AD-AWARE is a Lavasoft product.

You have no backup of a computer which is fundamental to the running of your business? That's tragic..........
Iain

ThinkPad T450s W10 Pro x64
Windows Defender, Malwarebytes Premium
Macrium Reflect 7 Home, Tweaking WRAIO Pro

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Adware by Malware Bytes False Positives "Warning"
« Reply #5 on: November 10, 2016, 02:35:52 am »
Either way - you should take this up with the makers of AD-AWARE and the advice to back up your system is not only good, but essential.

It's possible you could get it back with your restore points, but it could have been corrupted, although I don't know what aspect of Tencent you use.

https://en.wikipedia.org/wiki/Tencent

Offline Samson

  • Hero Member
  • *****
  • Join Date: Nov 2011
  • Posts: 915
  • Location: London
  • Karma: 38
    • View Profile
Re: Adware by Malware Bytes False Positives "Warning"
« Reply #6 on: November 10, 2016, 04:33:02 am »
If it is AdwCleaner (now part of MBAM), then "Tools" > "Quarantine  Manager" should be a recovery option.

I'm with Still_Game on this, a business with no backup strategy?  :rolleyes:

Offline Rick

  • Hero Member
  • *****
  • Join Date: May 2013
  • Posts: 829
  • Karma: 2
    • View Profile
Re: Adware by Malware Bytes False Positives "Warning"
« Reply #7 on: November 11, 2016, 10:51:51 pm »
When I installed the program , it said its part of MBytes now... end of story their!

I proceeded to run the program, it suggested what I referenced, end of story their!

I unchecked what I did not want changed, end of story their!

upon clicking next, it did not save what it did and still removed what I unchecked, end of story their!

Suggesting tencent is a problem is like dropping a nuclear computer virus on China... End of story their!

Do I have system problems and some backups, yes, end of story their!
But why do I need to take those measures, that version of Mbytes is no better than JRT which I also don't advise anyone running...

Next up is; any and all programs like this should run in a sandbox environment so as not to delete what it suggests it finds until the program has proven itself not to do THIS AGAIN! Ever...

Your all welcome for the advice!

Offline Gamezertruth

  • Hero Member
  • *****
  • Join Date: Aug 2012
  • Posts: 1143
  • Karma: 4
    • View Profile
    • Gamezertruth
Re: Adware by Malware Bytes False Positives "Warning"
« Reply #8 on: November 12, 2016, 12:13:57 pm »
JRT also is a part of malwarebytes now . since 2015 I think ! Rick If you have any problem with any of malwarebytes’s tools then report it in their forum . you can to be a new user there  :cheesy: