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Join Date: Jun 2016
Posts: 8
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this could only happen to me! maybe i should just give up on computers!
o/s win 7 ult 32b
m/s sec ess
malwarebytes
ccleaner pro
malwbytes anti rootkit
r-kill
adware
tweaking tool pro
okay this just happened the other day. when i run malwarebytes, it goes to prescam mode, then starts over, and over and over. will not complete scan. when i try to scan a file with sec ess it says that scan cannot be run
and the best part is i got a phone call from an unknown number, but they knew my name and asked for me. when i refused to take the call, they hung up.
i googled the number and got several hits on a dial-up svc the number is 1-712-380-1004.
any help would be greatly appreciated. i am afraid that someone is using my bandwidth
oh and btw the updated tweaking tool did download, and took my pro key!! thank ya'll sooo much . i really hate to type and an not very good at reading instructions, then performing the actions that are suggested.
that is why i called m/s so that they could take over my p/c and i could watch...and learn of course.
believe it or not i am very capable with p/c repair, and am not afraid of regedit with instruction.
but i think that this has infitrated my network, and that is WAYYY beyond what i feel capable of doing.
after m/s worked on my desktop, all of my libraries were sent to an indian server. i just happened to find the site and got them recovered
docs, 1000's of pics, videos. needless to say they are all on a thumbdrive now
so if ya'll are willing, i am here, for awhile until i have to feed horses.
jean