Author Topic: NEED HELP wINDOWS 7 (Read 133429 times)

Boggin · « **Reply #125 on:** April 05, 2016, 03:57:48 am »

No, when you do a clean install - that is all you get - Win 7 and that will go online when prompted to download essential drivers.

Any 3rd party programs will need to be reinstalled afterwards.

If you have personal stuff on the computer that you would like to save, then you can use the File Transfer Wizard which is part of the Paragon Rescue Disk.

Did MS word come preinstalled on this computer ?

If it did then you would be better sending off for the OEM Recovery disks, although my bought Toshiba OEM Recovery disk for my other laptop didn't include MS Works which came preinstalled on it.

Is your wife's laptop the same make and model as yours in this respect ?

munchie2222 · « **Reply #126 on:** April 05, 2016, 04:16:35 am »

Do I use the File Transfer Wizard now or do I need to wait until I do the clean install? MS word did come pre-installed, My computer is a HP and Joan's is a Dell but both have Windows 7.

Boggin · « **Reply #127 on:** April 05, 2016, 04:25:14 am »

Use the file transfer wizard now, although you will need to look for the MS Word folders.

My MS Works has two folders, one is in Windows (C) and the other is in Program Files (x86)

The one that is in Windows (C) is the batch file to install it and this is how I copied it from one Toshiba laptop to a newer Toshiba laptop.

I've never used the file transfer wizard so don't know if you will be able to copy those folders when you may not be able to get into those sections.

If you give me a mo I'll boot up with my Paragon Rescue disk to see how that works and then get back to you.

munchie2222 · « **Reply #128 on:** April 05, 2016, 04:32:39 am »

Okay thanks Tom

munchie2222 · « **Reply #129 on:** April 05, 2016, 04:46:33 am »

I'm at my computer now and it's stuck in Windows boot manager it doesn't matter if I press enter to continue or exit to exit and even if I shut the power off it starts up back in boot manager

Boggin · « **Reply #130 on:** April 05, 2016, 05:19:22 am »

It sounds like it's getting worse.

Does F2 or F12 to get you into Setup or the boot order change menu - you tap either of these keys as you switch on.

Normally you would see this prompt as you switch on but as you switch on, tap either of those keys to stop it booting any further into Windows.

If F2 gets you into Setup then use the cursor keys to navigate to the Boot tab and press enter then again using the cursor keys, highlight the ODD (CD/DVD drive) then it's either F5 or F6 to move that to the top - you'll see which in the lower menu - press F10 to Save and Exit - confirm but before the final confirm, open the disk drawer and insert the Paragon Rescue disk.

(If you can't get into the Setup with F2 then try F12 for a one off change of boot order).

When the Paragon disk boots up, quickly use the cursor keys to select Safe Mode and press enter, then when File Transfer Wizard is highlighted, press enter.

It showed a few drives for me but mainly C: NTFS and D: NTFS

C: seems to include the system files, but I'm not sure what you could do with those as to installing them onto another HDD.

Selecting D: and pressing enter listed the sections you want to copy MS Word and Program Files (x86) where you will find its other folder.

You can use your mouse or cursor keys to select then use the green arrow to transfer to the Clipboard.

Have a look around to see what else you want to copy across, but I don't think there's much point in selecting 3rd party programs as you cannot copy them as they need to be installed to work.

I use an external HDD for my system images which will also do to save this stuff, although I was able to copy what I need for MS Works onto a 4GB Flash drive - it really depends upon the size of what you want to save, which you can check by hitting the Calc button.

Click on the Help button and that will walk you through where you need to go from there.

Anyway, I'm off shortly for a belated lunch as it's getting on for 1:30pm here.

munchie2222 · « **Reply #131 on:** April 05, 2016, 05:31:42 am »

F2 gets me into system Diagnostics with the following options F1 system information F2 startup test F3 run in test F4 hard disk test f11 error log. I don't see the boot tab

Boggin · « **Reply #132 on:** April 05, 2016, 05:39:45 am »

What does F12 do for you ?

Can you post your laptop make and model again and I'll see if I can find out how to get into the BIOS (Setup).

F2 and F12 are usually the keys to get you into the respective sections but can change with make and model.

munchie2222 · « **Reply #133 on:** April 05, 2016, 05:50:50 am »

F12 puts me in windows boot manager and my computer is HP G 60 60, 830CA. Does the Paragon rescue dish need to be on DVD or can it be on a flash drive?

Boggin · « **Reply #134 on:** April 05, 2016, 05:55:00 am »

I'm not sure if it will go onto a Flash Drive, but you will see the options as it has its own burner - but the crux will be if your machine has the option to boot from USB before the HDD - some older machines don't have that option.

munchie2222 · « **Reply #135 on:** April 05, 2016, 06:01:35 am »

I already have it on flash drive and I jut burned it to DVD

Boggin · « **Reply #136 on:** April 05, 2016, 06:09:54 am »

I haven't found anything specific for getting into the Setup for your make and model but if F12 is allowing you to change the boot order, then that will do for now.

munchie2222 · « **Reply #137 on:** April 05, 2016, 06:14:27 am »

My download got blown as I lost my internet connection because of a short power outage so I am re-burning the Paragon rescue disk right now an will let you know when done, shouldn't be long.

Boggin · « **Reply #138 on:** April 05, 2016, 06:20:34 am »

If you've already created it on a Flash drive, you should still have application in your Downloads folder listed as rk_free - just double click on it and it will give you the option to burn to disk.

munchie2222 · « **Reply #139 on:** April 05, 2016, 06:29:15 am »

I have it on Disk, what next?

Xas1953NC · « **Reply #140 on:** April 05, 2016, 06:35:36 am »

Hello Munchie2222, You are allowed to install the pro version on installed computers in your house using the same licence code. You can also install the portable pro version on a usb stick and use it offsite.

Boggin · « **Reply #141 on:** April 05, 2016, 06:39:16 am »

Tap F12 as you switch on - select to boot from the disk player - insert the disk and hit enter, then refer to my previous post for using Paragon.

You can also read the manual from https://www.paragon-software.com/home/rk-free/download.html

While this doesn't mention your mode, I would assume the procedure is similar for replacing the HDD - http://support.hp.com/us-en/document/c03647476

munchie2222 · « **Reply #142 on:** April 05, 2016, 06:41:44 am »

I I don't have the pro version of the Paragon rescue disk however thank you so much for the information very much appreciated.

Xas1953NC · « **Reply #143 on:** April 05, 2016, 06:51:12 am »

Sorry, Munchie 2222, I was referring to Shane's Windows Repair Pro.

munchie2222 · « **Reply #144 on:** April 05, 2016, 06:55:55 am »

Don't be sorry I appreciate the information very much so and I will be using it whenever I can I'm so slow at what I'm doing because I'm really not computer savvy thanks again I appreciate it.

munchie2222 · « **Reply #145 on:** April 05, 2016, 07:11:04 am »

F12 gets me into boot manager and tells me to insert the Windows installation disc and then restart the computer.
F2 gets me into system diagnostics with three options, Option 1 system information option 2, startup test option 3, run in test option for hard disk test.

Boggin · « **Reply #146 on:** April 05, 2016, 07:20:54 am »

Use F12 and insert the Paragon disk.

munchie2222 · « **Reply #147 on:** April 05, 2016, 07:25:57 am »

If I shut the computer off and turn the power back on and hit the Escape key it puts me in the startup menu with four options.
Option 1 F1, system information
Option 2 F2, system Diagnostics
Option 3 F9, boot device options
Option 4 F10, bios setup
Option 5 F11 system recovery
I will leave my computer at this screen and wait for your instructions so are you take so much of your time surely I can get it right at some point.

Boggin · « **Reply #148 on:** April 05, 2016, 07:33:50 am »

So those are the keys to change the boot order -

F9 could well be the one off boot change and F10 will get you into the Setup where you should find the Boot tab to permanently change the boot order to ODD and USB before the HDD.

It will be worth making a note of those.

It would be interesting to see what System Diagnostics makes of things but you are working against the clock before more and more data is lost to the failing HDD.

When you get into Paragon, you may want to make a list of any 3rd party programs you will need to reinstall after the HDD replacement etc.

It's a pity there's no point in using the System recovery.

munchie2222 · « **Reply #149 on:** April 05, 2016, 08:02:41 am »

Boot option two options
Option 1 HP DVDRam GT 20 L
Option 2 WDC WD3200BEVT - 60A23T0

F10 opens in a blue screen and at the very top it says InsydelH20 setup utility Below that it says main security diagnostic system configuration exit and it has three columns
Left column said system time system date and below that notebook mode 1 product number system board ID and the list goes on and on and on.
Center column looks like the time which is running as the list goes down it gives details about the computer as HP G60 Pentium dual-core
Right column item specific help and enter to select field.
At the bottom of the screen you can select an item selecta menu change values selecta Sub menu setup defaults save an exit and I have no idea what to do