Replace files - Windows 7 64bit

[CMD]

I've just run Tweaking repair tool and have been told that I must manually replace C:\Windows\Servicing\Packages\Package_1_for KB2479943 31bf3856e35 amd64 6.1.1.0.mum and combined problems were found with the packages files, these files need to be replaced.  I don't have the first idea of how to set about this - can anyone help.  Problems started five days ago when windows refused to open websites citing certification problems.  Also dislikes my outlook but will allow me to open it.  Microsoft security found Exploit:  Java/CVE-2011-3544 but I suspect that's been on my system for years and not really the reason for the problems.  Have done lots of work removing virus', malware, temporary files etc but problem persists.

[Boggin]

I'm waiting for Shane or Julian to come onto the forum to help with a number of threads dealing with Package replacement files.

It's possible that you may not be totally infection free, so boot up into Safe Mode with Networking and run a scan with ESET Free Online Scanner.

http://www.eset.com/us/online-scanner/

Check the top two radio buttons then click on the Advanced settings button and check all of the boxes with the archives being optional.
 
This scan will take some time but it is thorough.

If you still then get the certification errors, this article may help with that http://www.thewindowsclub.com/there-is-a-problem-with-this-websites-security-certificate

[CMD]

Hi Boggin
Thank you for your quick response.
I've tried to run a scan with ESET but, unfortunately, Windows blocks the software as it can't verify the publisher!
I was in safe mode and accepted the active x but couldn't get any further.  Other software I've been able to download and run, such as yours, malwarebytes, hitman, Kaspersky TDSSKiller, AdWCleaner.
CMD

[Boggin]

I would think that if you've ran scans with those then you should be clean.

Have you had a look through that Windows Club article I've linked to deal with certification errors ?

[Shane]

Can you post the pre-scan log from the program? That way I can make sure I am getting the right files.

Shane

[CMD]

Hi Shane - the pre scan file is hopefully attached

[CMD]

Hello again Shane

Apologies that my earlier message was so brief - I was struggling to attach the file(s) and leave the house in a hurry.  Your help is very much appreciated.

Catherine

[Julian]

I found the files for you and uploaded them here is a quote from  one of Shane's previous posts on another thread about the steps to take to apply these files.

First grab the zip file off this page and apply the reg file it in to add the take owner ship to the right click menu in explorer.
http://www.tweaking.com/articles/pages/add_quottake_ownershipquot_to_right_click_menu_in_vista_amp_7,1.html

Once that is done go to C:\Windows\servicing\ and right click on Packages and click on take ownership. You will now be able to copy the files into that folder.

I have attached the missing files, extract the files out of the attached zip file and put them in the C:\Windows\servicing\Packages\ folder.

Then run my pre-scan again, put a check on the box to have it add the cat files back to the database.

Shane

(THIS REPAIR IS USER SPECIFIC IF YOU ARE HAVING ISSUES WITH MISSING CAT OR MUM FILES MAKE A POST IN COMPUTER HELP AND I WILL HUNT DOWN THOSE FILES FOR YOU)

[CMD]

Hello Julian

I carried out the file replacement as instructed but, unfortunately, this has not repaired my problem.  I see the pre scan, attached, suggests the programme file as possibly corrupt due to bad digital signature.  This is the problem I am experiencing all over the computer.  Outlook I can access after a warning.  Hotmail log in is denied to me as is btmail, Microsoft support, amazon and many others.  The same with some downloaded programmes (Norton cannot be reinstalled though I have been able to download and run Microsoft security essentials) though not all.

I have looked through windows reliability monitor to see what was going on at the time and the only activity was on the day before the problem occurred when there was a reconfiguration of 4 Office 15 components.  Interestingly these were reconfigured again about 36 hours later.

Also windows 10 attempted to install and failed (because I stopped it), though this was after the problem first occurred.  It started installing without my permission - windows has taken to automatically checking the upgrade to 10 box in my list of updates.

[Julian]

Weird what folder did you place them in?

[Boggin]

Once you've gotten the Package files sorted, use GWX Control Panel to stop MS pestering you with the Win 10 upgrade.

http://www.majorgeeks.com/files/details/gwx_control_panel.html

[CMD]

Hi Julian - I placed the file in C:\Windows\Servicing\Packages.
I have just checked the registry and it shows the file as having been modified on 5th December 2015 so I guess it loaded successfully.
 

[Julian]

did you check mark the add .cat to security database here is the picture of what i'm asking

[CMD]

yes I did

[CMD]

Hi Boggin
I used the GWX Control Panel to stop MS pestering me with the windows 10 upgrade and that's worked a treat.  Thank you. 
CMD

[CMD]

Hi Julian

I have also not been able to install windows update KB3080079 with error 8000FFFF.  Other updates have installed (microsoft security I believe) but I've tried this one a few times and it will nor install.
CMD

[Julian]

here try this link and follow the instructions they have a ms fixit as well:
http://windows.microsoft.com/en-us/windows-vista/windows-update-error-8000ffff
let me know if this works. if it does i may see if shane may want to add this in his repair program