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Author Topic: Windows 7 update errors  (Read 22962 times)

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Offline kzfella

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Windows 7 update errors
« on: October 18, 2015, 05:20:49 am »
Receiving error 800B0100 when trying to install SP1

Got this when I ran a pre-scan

┌────────────────────────────────────────────────────────────────────────────────┐
│ Tweaking.com - Windows Repair v3.6.0 - Pre-Scan
│ Computer: BIGDADDY-PC (Windows 7 Home Premium 6.1.7600 ) (32-bit)
│ [Started Scan - 10/18/2015 6:52:13 AM]
└────────────────────────────────────────────────────────────────────────────────┘
┌────────────────────────────────────────────────────────────────────────────────┐
│ Scanning Windows Packages Files.
│ Started at (10/18/2015 6:52:13 AM)
│
│ These Files Are Possibly Corrupt (Bad Digital Signature): (Total: 2)
C:\Windows\servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.cat
C:\Windows\servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.mum
│
2 Combined Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
────────────────────────────────────────────────────┘
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Offline Article_86

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Re: Windows 7 update errors
« Reply #1 on: October 18, 2015, 06:18:03 am »
This link should solve your problem. It is related.  [edit]  I should say/warn you that this "MGADiag" tool that they refer to is from M$ and I don't trust their programs, anymore.  This tool checks for Genuine Windows and it may 'bork' (as Shane would say) your system.  Like I said, I'm no 'guru'. [end edit]

http://www.sevenforums.com/windows-updates-activation/371639-unable-update-windows-7-service-pack-1-error-code-800b0100.html

It's a fix for this, but not a simple one.  If you are trying to stay away from 'blacklist updates' regarding Win 10 preparatory updates and Win 7 'snooping' updates, you should keep that in mind.  I have posted a tool that might help you with that at:

https://community.norton.com/en/forums/free-program-removes-windows-10-files-and-tracking-updates-windows-7

I should point out that I'm no 'guru' on this.  You could wait to see what the 'keepers' of Windows Repair have to say.  They may have an easier fix. - Art
« Last Edit: October 19, 2015, 12:29:55 am by Article_86, Reason: oops »
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Offline kzfella

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Re: Windows 7 update errors
« Reply #2 on: October 18, 2015, 08:09:45 am »
Neither of those suggestions worked........
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Offline Boggin

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Re: Windows 7 update errors
« Reply #3 on: October 18, 2015, 08:19:07 am »
Shane or Julian will probably be able to upload those files for you with instructions so that you can replace them - may be today or tomorrow when they pick up your thread.
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Offline Rick

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Re: Windows 7 update errors
« Reply #4 on: October 18, 2015, 11:50:03 am »
Thy these, one by one with a restart at the end of each...

review this, there is a link too the tool;
http://windows.microsoft.com/en-us/windows/windows-update-error-800b0100#1TC=windows-7

review here; option 3 only
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

If still fail, download 360 and run that.
http://www.360totalsecurity.com/

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Offline Julian

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Re: Windows 7 update errors
« Reply #5 on: October 18, 2015, 09:09:39 pm »
Give me a moment I jump on my computer and grab those files for you I'm on my phone at the moment
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Julian

Offline Julian

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Re: Windows 7 update errors
« Reply #6 on: October 18, 2015, 09:39:04 pm »
hmm I'm extracting the kb971033 file and cant find the mum files little annoyed with windows at moment lets see have you tried using (SURT) System update readiness tool?
http://www.microsoft.com/en-us/download/details.aspx?id=20858
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Julian

Offline Rick

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Re: Windows 7 update errors
« Reply #7 on: October 19, 2015, 12:55:27 am »
Julian,

those files are part of WAT; I don't think you will find them unless you have the DVD

Hence my suggestions;
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Offline kzfella

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Re: Windows 7 update errors
« Reply #8 on: October 19, 2015, 04:04:26 am »
I have tried the System update readiness tool.  It asks if I want to install Hotfix update KB947821, to which I reply yes.  Then after 15 min. I get a window stating Installation Complete.  I try the SP1 update again and get the same error.
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Offline Boggin

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Re: Windows 7 update errors
« Reply #9 on: October 19, 2015, 08:34:33 am »
I've never actually used this Reset Windows Update Agent program but the author states that it has been tested on a number of Windows versions and as you seemed to have tried everything else, thought it may be worth a try.

https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

To use it, click on the Download button, accept the EULA and select Save then go to the Downloads folder and right click on it to Run as administrator.

This opens in an elevated cmd window with the options for you to select by entering the relevant number for each fix.
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Offline jraju

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Re: Windows 7 update errors
« Reply #10 on: October 19, 2015, 11:38:37 pm »
Hi, Boggin,
                 how many links microsoft update tool has. This is a new link, given as codes.
                   Hi, kz fella,
                                     The installation is complete is the success run of readiness tool. Go to checksur.log , a file which would show the present status of windows updates.
                                               You could run this for two times to be sure to have the required correction, like sfc command. The path of log file is c:windows\temp\checksur
Please see this useful link
https://support.microsoft.com/en-us/kb/2700601
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Offline Boggin

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Re: Windows 7 update errors
« Reply #11 on: October 20, 2015, 12:28:26 am »
@ JR - This tool isn't from MS but think along the lines of Shane's program and has been written to address Windows Update problems.

If you run it to get to the menu, you will see that the author says you use it at your own risk and while it has been tested on different versions of Windows, perhaps creating a restore point first could be prudent.

Even Shane's program has a registry back up as a safeguard with Windows being Windows.

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Offline kzfella

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Re: Windows 7 update errors
« Reply #12 on: October 20, 2015, 03:54:47 am »
I tried the windows update agent, but no help.  Here is what the Checksur log shows

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-10-19 05:43

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)   CBS MUM Corrupt   0x800F0900   servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.mum      Line 1:
(f)   CBS Catalog Corrupt   0x800B0100   servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.cat      

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)   CSI Manifest All Zeros   0x00000000   winsxs\Manifests\x86_microsoft-windows-s..ologies-webcontrols_31bf3856ad364e35_7.1.7600.16395_none_39bc056e339474f4.manifest   x86_microsoft-windows-s..ologies-webcontrols_31bf3856ad364e35_7.1.7600.16395_none_39bc056e339474f4   
(f)   CSI Manifest All Zeros   0x00000000   winsxs\Manifests\x86_microsoft-windows-s..ivationtechnologies_31bf3856ad364e35_7.1.7600.16395_none_2dac82dbc20710f5.manifest   x86_microsoft-windows-s..ivationtechnologies_31bf3856ad364e35_7.1.7600.16395_none_2dac82dbc20710f5   

Summary:
Seconds executed: 1121
 Found 4 errors
  CSI Manifest All Zeros Total count: 2
  CBS MUM Corrupt Total count: 1
  CBS Catalog Corrupt Total count: 1

Unavailable repair files:
   winsxs\manifests\x86_microsoft-windows-s..ologies-webcontrols_31bf3856ad364e35_7.1.7600.16395_none_39bc056e339474f4.manifest
   winsxs\manifests\x86_microsoft-windows-s..ivationtechnologies_31bf3856ad364e35_7.1.7600.16395_none_2dac82dbc20710f5.manifest
   servicing\packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.mum
   servicing\packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.mum
   servicing\packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.cat
   servicing\packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.cat
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Offline Rick

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Re: Windows 7 update errors
« Reply #13 on: October 20, 2015, 05:15:47 am »
Quote from: Rick on October 18, 2015, 11:50:03 am
Thy these, one by one with a restart at the end of each...

review this, there is a link too the tool;
http://windows.microsoft.com/en-us/windows/windows-update-error-800b0100#1TC=windows-7

review here; option 3 only
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

If still fail, download 360 and run that.
http://www.360totalsecurity.com/

WAT is a backend program to verify user licenses; I think I reffered in another link where to uninstall one kb?????1033 package to help get things working again

Your only Last option here till we sort out the problem better;

If still fail, download 360 and run that.
http://www.360totalsecurity.com/

Or, Buy a new license!

regards
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Offline Article_86

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Re: Windows 7 update errors
« Reply #14 on: October 20, 2015, 04:20:31 pm »
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Offline Boggin

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Re: Windows 7 update errors
« Reply #15 on: October 20, 2015, 04:31:57 pm »
What do you get when you go Start - type activate windows and press enter ?
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Offline kzfella

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Re: Windows 7 update errors
« Reply #16 on: October 20, 2015, 05:21:46 pm »
Activation was successful
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Offline Boggin

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Re: Windows 7 update errors
« Reply #17 on: October 20, 2015, 05:24:09 pm »
And yet from those Packages, it suggests that it's querying the validity.
« Last Edit: October 20, 2015, 05:31:14 pm by Boggin »
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Offline Boggin

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Re: Windows 7 update errors
« Reply #18 on: October 20, 2015, 05:31:53 pm »
Have you run a sfc /scannow to see what that reports ?
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Offline Boggin

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Re: Windows 7 update errors
« Reply #19 on: October 21, 2015, 01:29:35 am »
What are the circumstances that you are just installing SP1 now ?
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Offline kzfella

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Re: Windows 7 update errors
« Reply #20 on: October 21, 2015, 03:48:21 am »
Boggin,

after the activate windows, the update just hangs.  No error

Why now?  Laptop is old.  Was boggy.  I decided to do a clean install of windows earlier this year.   Had this problem ever since.
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Offline jraju

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Re: Windows 7 update errors
« Reply #21 on: October 21, 2015, 04:02:01 am »
hi, Did you try individual update of kb as i linked
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Offline kzfella

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Re: Windows 7 update errors
« Reply #22 on: October 21, 2015, 04:10:12 am »
sfc/scannow results

verification 100% complete.  Unable to fix some files
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Offline kzfella

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Re: Windows 7 update errors
« Reply #23 on: October 21, 2015, 04:17:39 am »
Jraju - I will be giving it a go tonight after work.
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Offline jraju

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Re: Windows 7 update errors
« Reply #24 on: October 21, 2015, 04:54:20 am »
Hi, Try this offline installer instead
http://www.microsoft.com/en-us/download/details.aspx?id=5842
select x86 exe if your system is 32 bit or choose accordingly
« Last Edit: October 21, 2015, 04:58:48 am by jraju »
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