Author Topic: Unable to access Safe Mode. (Read 12221 times)

craig-e-whittington · « **on:** June 08, 2015, 06:04:48 pm »

I have Microsoft Windows 8.1 as my computer operating system. After running the repairs in Tweaking.com - Windows Repair version 3.2.1. free version, I am unable to access Safe Mode. I used to be able to constantly depress the shift button & hold it depressed before the computer boots up to gain access to Safe Mode & other computer options. This action is no longer possible, after running the above repairs.

What can I do?

Thank You
Mr. Craig E. Whittington
(Sydney NSW Australia.)

Shane · « **Reply #1 on:** June 08, 2015, 07:32:39 pm »

Dont post your email or the spam bots will get a hold of it

I never had trouble accessing safe mode after the repairs, the program doesn't change the command key to get into safe mode, which is normally hitting F8 on the keyboard, never heard of holding shift before.

Here are the known ways to get into safe mode for 8.1
http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81

None of the repairs touch anything to do with how you access safe mode, in fact I am not even aware of a way to change that option other than enabling the classic F8 option in 8.1. Otherwise I am not aware of Microsoft giving a way to change that.

Shane

craig-e-whittington · « **Reply #2 on:** June 08, 2015, 11:05:01 pm »

Dear Shane,

In the interim of me posting 'Unable to access Safe Mode', I tried to do it one more time by depressing & holding the shift button before reboot & I was successful. I do not know why it would not do this before.

Thanks
Mr. Craig E. Whittington
(Sydney NSW Australia.)

Boggin · « **Reply #3 on:** June 09, 2015, 12:44:05 am »

It could be worth giving the keyboard a blow over with a can of compressed air and try this free keyboard checker should either key have been sticking. http://www.keyboardtester.com/

craig-e-whittington · « **Reply #4 on:** June 09, 2015, 12:58:00 am »

Dear Shane,

Overall I am satisfied with the functions of my previously posted & mentioned Tweaking.com - Windows Repair software program. Only one thing now remains: After running the repairs in the aforementioned program, the Microsoft Windows Apps: Windows Mail, People & Calendar would not function. I had to uninstall & re-install these apps to have them function normally. They are working fine now.

Should the above inoperative apps occur after running the above repair? I am reluctant to run the repair again because of this.

Thanks
Mr. Craig E. Whittington
(Sydney NSW Australia.)

Rick · « **Reply #5 on:** June 09, 2015, 05:04:32 am »

Quote from: craig-e-whittington on June 09, 2015, 12:58:00 am

Dear Shane,

Overall I am satisfied with the functions of my previously posted & mentioned Tweaking.com - Windows Repair software program. Only one thing now remains: After running the repairs in the aforementioned program, the Microsoft Windows Apps: Windows Mail, People & Calendar would not function. I had to uninstall & re-install these apps to have them function normally. They are working fine now.

Should the above inoperative apps occur after running the above repair? I am reluctant to run the repair again because of this.

Thanks
Mr. Craig E. Whittington
(Sydney NSW Australia.)

curious question here; you still have old restore points?

I would restore back to the oldest one;
reset performance to best or controlled by windows.

Note; I would, not run any repair program until I made sure I had all the latest updated drivers and software installed
Hence, search drive the life, see if it can update any drivers for you.

then, later, if you have system problems, run the All in one windows repair...
But, clearly, keep a backup before doing so.

What system are you running you need hold the shift key?

Boggin · « **Reply #6 on:** June 09, 2015, 08:47:18 am »

It's one of the methods for Win 8/8.1 - see opening post, Rick.

Shane · « **Reply #7 on:** June 09, 2015, 10:33:01 am »

Quote

Should the above inoperative apps occur after running the above repair? I am reluctant to run the repair again because of this.

That is normal when running the repair app store repair. Just removing them and reinstalling them is the trick after the repair. If the app store is working simply skip the app store repairs

Shane

craig-e-whittington · « **Reply #8 on:** June 09, 2015, 08:53:29 pm »

Dear Shane,

My computer is a Acer All-In-One Desktop PC with Microsoft Windows 8.1 as its operating system. The ACER Technical Support staff told me about the hold & KEEP held shift key 'trick' BEFORE the computer reboots, when my computer was unresponsive as caused by defective 3rd party downloaded & installed software. Without this knowledge, I was unable to get into the Safe Mode settings etc to Reset the computer or in other words do a operating system reinstall.

Thanks.

Rick · « **Reply #9 on:** June 10, 2015, 07:55:34 am »

Quote from: craig-e-whittington on June 09, 2015, 08:53:29 pm

Dear Shane,

My computer is a Acer All-In-One Desktop PC with Microsoft Windows 8.1 as its operating system. The ACER Technical Support staff told me about the hold & KEEP held shift key 'trick' BEFORE the computer reboots, when my computer was unresponsive as caused by defective 3rd party downloaded & installed software. Without this knowledge, I was unable to get into the Safe Mode settings etc to Reset the computer or in other words do a operating system reinstall.

Thanks.

Dear Boggin, this explains it... Acer not DIY fixer friendly