Author Topic: Fix start menu (Read 27275 times)

parkd1 · « **on:** July 22, 2014, 02:29:28 pm »

Set where it says no text. How do you fix it back to what it was.

Shane · « **Reply #1 on:** July 22, 2014, 04:43:01 pm »

I know that the information for the start menu and what it shows is kept in the registry. So I took a registry snap shot, then changed some settings in the start menu and then took another snap shot and then compared. The registry key that changed was

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{CEBFF5CD-ACE2-4F4F-9178-9926F41749EA}\Count\HRZR_PGYFRFFVBA

When I looked at the long vaule of that key I could see text of everything that was in the start menu. So I have a feeling that is the key there.

So since I dont know how to fix that I would sya the thing to do is export out the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist

We are exporting it as a backup. Then once you do that delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist and then reboot. See if the start menu rebuilds itself or not, if anything goes wrong just import the reg file we exported back in

The reason why this might work is I checked the registry of the default account in windows that all new accounts get copied from and that registry key isnt in there, so it is a key that is made after the user logs in, so we should be able to remove it and have it rebuild itself.

Let me know how that goes.

Shane

parkd1 · « **Reply #2 on:** July 22, 2014, 05:38:16 pm »

I when into regedit and and got all the way to count but do not have HRZR_PGYFRFFVBA could that be the problem?

Shane · « **Reply #3 on:** July 22, 2014, 05:41:40 pm »

Not sure, try deleting the whole section like I said and reboot, make sure to export out that section first in case you need to put it back

Shane

parkd1 · « **Reply #4 on:** July 22, 2014, 05:44:09 pm »

Ok will give that a try.

parkd1 · « **Reply #5 on:** July 22, 2014, 06:04:27 pm »

Ok that did nothing. We can get back to this tomorrow. You have a great night with your family.

Shane · « **Reply #6 on:** July 22, 2014, 06:06:11 pm »

Thanks

As a test to make sure it is in the hkey_current_user and not in hkey_local_machine, make a new user account as a test and log into that account. If the start menu is broken there as well then we need to look at hkey_local_machine

Shane

parkd1 · « **Reply #7 on:** July 22, 2014, 06:09:28 pm »

Ok will give that a try.

parkd1 · « **Reply #8 on:** July 22, 2014, 08:59:27 pm »

Ok I made a new user and the start was the same it did not fix it. I am running classic shell. Did find in the setting under the tab customiez start menu where it shows all in the start menu and you change the name and the command there. that might give you a clue on that is going on there. If we can find a fix for it then it would be good to add to your reprogram.

Shane · « **Reply #9 on:** July 23, 2014, 12:28:40 pm »

AH, you didn't tell me it wasn't the Windows start menu, but instead classic shell (Which I use on my 8.1)

That makes a very big difference

Go to the settings in classic shell, go to customize start menu.

In the list right click on documents and click edit item, There you can set the label

Do that for the other 2 sections as well which is music and pictures.

Shane

parkd1 · « **Reply #10 on:** July 23, 2014, 01:06:45 pm »

I did that already but when you click on it it still does nothing.

Shane · « **Reply #11 on:** July 23, 2014, 01:13:55 pm »

OK I did some checking and classic shell does pull that info from the registry just like windows does.

Here is the section from my english 8.1 system. Make sure to export out the same folder from yours as a backup.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions

The apply the regkey I attached and reboot.

Shane

parkd1 · « **Reply #12 on:** July 23, 2014, 01:36:20 pm »

That did not work. Still the same. I can get the names to change but still when clicking on it it does nothing the icon it should show is just white.

Shane · « **Reply #13 on:** July 23, 2014, 01:39:33 pm »

Try this
http://www.classicshell.net/forum/viewtopic.php?f=12&t=2125

Quote

Also, another user fixed it by right clicking the Libraries folder -> Restore default libraries.

Quote

ok, tnx all, "Restore default libraries" fix the problem.

Shane

parkd1 · « **Reply #14 on:** July 23, 2014, 02:05:06 pm »

How do you restore default libraries?

Shane · « **Reply #15 on:** July 23, 2014, 02:11:38 pm »

Right click on documents in the start menu (The first no text found one) and go to properties. It should open and you will see a restore defaults at the bottom.

Shane

parkd1 · « **Reply #16 on:** July 23, 2014, 02:19:39 pm »

When click on it, it does nothing.

Shane · « **Reply #17 on:** July 23, 2014, 02:23:02 pm »

Try
a) Open Windows explorer
b) In the left panel, locate Library and right click on it
c) Click “restore default libraries” option

Or
http://www.howtogeek.com/tips/how-to-restore-the-default-libraries-in-windows/

Shane

parkd1 · « **Reply #18 on:** July 23, 2014, 02:47:11 pm »

I do not have Library in the left panel. I just looked on the GF's laptop. It is missing on mine.

Shane · « **Reply #19 on:** July 23, 2014, 02:51:26 pm »

Ah then there is the problem, registry keys for it are missing so it is messing up the start menu since it cant pull the info.

See if this works, maybe it is just set to not be shown.
http://lifehacker.com/how-to-bring-libraries-back-in-windows-8-1-1446756473

And found this where it might not be in the registry but actually a file
http://social.technet.microsoft.com/Forums/windows/en-US/295d3909-72d6-4e54-8dc8-a6b087c01fd0/libraries-not-showing-up-restore-default-libraries-not-working-but-the-libraries-are-there?forum=w7itproui

Shane

parkd1 · « **Reply #20 on:** July 23, 2014, 10:50:43 pm »

Nothing seems to be working. tried the things in the link but nothing yet. I can get to it on the hardriver where it is.

Shane · « **Reply #21 on:** July 24, 2014, 01:31:38 pm »

Odd, I had you put the know registry sections back and also the other stuff.

Try this reg file, this is for documents. In the registry there is a totally separate section where you can control the name of my computer and change it system wide to anything. So I checked and found the regkey for documents as well, lets see if this gets documents to show up correctly.

Shane

parkd1 · « **Reply #22 on:** July 24, 2014, 01:55:55 pm »

That did not help either.

Shane · « **Reply #23 on:** July 24, 2014, 02:02:31 pm »

Dang, I covered all the registry locations I could find. I wonder if it might be a corrupt system file then?

Did you do a sfc /scannow yet?

Shane

parkd1 · « **Reply #24 on:** July 24, 2014, 02:08:44 pm »

Yes and nothing.