« previous next »
Pages: 1 [2]   Go Down

Author Topic: Cannot check for updates, no updates in 5 years  (Read 44528 times)

0 Members and 1 Guest are viewing this topic.

Offline Willy2

  • Hero Member
  • *****
  • Join Date: Oct 2011
  • Posts: 1165
  • Karma: 18
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #25 on: July 03, 2014, 11:25:46 am »
Logged

Offline shell24

  • Newbie
  • *
  • Join Date: Jun 2014
  • Posts: 18
  • Karma: 0
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #26 on: July 03, 2014, 12:59:01 pm »
Shane:
It would seem we are now going in circles.  Earlier today I sent you a link to a solution to the problem of the missing "Windows modules Installer".  It involves playing with the registry and includes terms I'm not familiar with.  I asked if instead, there is a software solution..download a new windows modules installer.
Willy 2 replied by sending me a link to a solution which involves modifying the registry and by the way is the same exact solution I sent you this morning, for which I'm still not qualified to attempt.
SFC /SCANNOW does not work on my pc, nor does your program which I'm guessing does the same thing.

So, now I know after 5 years what is preventing updates and service packs from being installed on my pc.  The question is do you think you can help me?
Logged

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #27 on: July 03, 2014, 03:59:41 pm »
Your windows is really screwed up and it is going to take a lot to try and fix it.

Instead the best thing to do would be a repair install, this repair install would also have SP1 already on it, Windows will get reinstalled while keeping your programs and files.

First thing you need is a Windows 7 cd with SP1 already on it. You can grab that here
https://sites.google.com/site/linuxlablibrary/windows-iso

A iso file is a image of a cd or in this case a dvd, then you can use a program like imgburn to burn the image back to a blank dvd-r
http://imgburn.com/index.php?act=download

Then once you have the dvd ready you just follow this guide :wink:
http://www.sevenforums.com/tutorials/3413-repair-install.html

Not only will this get Windows repaired and working again but SP1 will already be with it. :cheesy:

Shane
Logged

Offline Willy2

  • Hero Member
  • *****
  • Join Date: Oct 2011
  • Posts: 1165
  • Karma: 18
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #28 on: July 03, 2014, 04:19:37 pm »
The best solution is indeed to re-install Win 7.
Logged

Offline shell24

  • Newbie
  • *
  • Join Date: Jun 2014
  • Posts: 18
  • Karma: 0
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #29 on: July 04, 2014, 07:37:38 am »
1. If I have the disk to do the repair, how does the ISO file happen and why do I have to burn a dvd? Confused.
2. Will my pictures, music, video, program files be affected?
Logged

Offline Willy2

  • Hero Member
  • *****
  • Join Date: Oct 2011
  • Posts: 1165
  • Karma: 18
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #30 on: July 04, 2014, 09:45:00 am »
- No, your personal files won't be touched. But I would recommend to back them up any way. Better safe than sorry.
Logged

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #31 on: July 04, 2014, 04:18:03 pm »
You need the newer dvd because it is Windows 7 with Service pack 1 already on it. If you have your original dvd of Windows then that wont work.

Just follow the instructions I gave you and you will be fine. :-)

Shane
Logged

Offline shell24

  • Newbie
  • *
  • Join Date: Jun 2014
  • Posts: 18
  • Karma: 0
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #32 on: July 06, 2014, 08:47:18 am »
Shane,
Which of the many ISO files do I download?  Is there a charge for this?
Logged

Offline Willy2

  • Hero Member
  • *****
  • Join Date: Oct 2011
  • Posts: 1165
  • Karma: 18
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #33 on: July 06, 2014, 10:00:41 am »
- Another recommendation: In the subfolder "C:\SWsetup" HP has put all the drivers for your system (sound, touchpad, etc.) in that folder. Copy that entire folder to e.g. a USB stick. Just in case you need to re-install Win 7.
- Do you have a 32 bit or a 64 bit Home premium system ?
- These files are free, provided you've got a MS license key.
Logged

Offline shell24

  • Newbie
  • *
  • Join Date: Jun 2014
  • Posts: 18
  • Karma: 0
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #34 on: July 07, 2014, 07:38:01 am »
Windows 7 Home Premium
Product Part No.: X15-37379
Installed from 'OEM' media.
Product ID: 00359-OEM-8992687-00010  match to CD Key data
CD Key:

I have 64 bit.  Can you tell which of these numbers is the microsoft key?
« Last Edit: July 16, 2014, 03:31:46 pm by Shane »
Logged

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #35 on: July 07, 2014, 09:17:18 am »
Download the one that matches your version.

So Windows 7 Home Prem. SP1 64 bit.

No there isnt a charge because you are just grabbing the setup cd, you are not getting a new cd key or anything like that.

Shane
Logged

Offline Willy2

  • Hero Member
  • *****
  • Join Date: Oct 2011
  • Posts: 1165
  • Karma: 18
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #36 on: July 07, 2014, 09:51:33 am »
You need the key that starts with "4FG99-..........". That's the license key.
Logged

Offline shell24

  • Newbie
  • *
  • Join Date: Jun 2014
  • Posts: 18
  • Karma: 0
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #37 on: July 07, 2014, 12:12:50 pm »
ok, thanks.  which win 7 64 bit do I download?  There's many
Logged

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #38 on: July 07, 2014, 12:29:59 pm »
Already told you :-)

Windows 7 x64 Home Prem SP1

Its at the top on the right hand side.

Quote
Windows 7 x64 Home Prem SP1

    MD5SUM: 971843a457b6e0db0af61258cbe7256a
    SHA1: b4821f46a171708f5f8f8a0ef48fc16529437961
    CRC32: d236fd70

Which points to
http://msft.digitalrivercontent.net/win/X17-24209.iso

Shane
Logged

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #39 on: July 11, 2014, 07:19:57 am »
This machine should have a recovery partition and as shell24 is going to back up personal files, then perhaps it would be better to factory reset it, although would have to reinstall any programs installed since new and the product keys for any paid for programs will be displayed in Belarc Advisor as well as the Windows product key http://www.belarc.com/free_download.html

BTW Willy2 - ironically WU doesn't work in Safe Mode with Networking as it doesn't load any services it considers would make the computer unsafe.
« Last Edit: July 11, 2014, 07:22:20 am by Boggin »
Logged

Offline Willy2

  • Hero Member
  • *****
  • Join Date: Oct 2011
  • Posts: 1165
  • Karma: 18
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #40 on: July 11, 2014, 07:25:58 am »
Didn't know that. But it makes sense.
Logged

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #41 on: July 11, 2014, 07:44:36 am »
Just another thing to try before going the whole hog with the repair install and that is to boot up with the Win 7 SP1 install disk - select Repair your Computer then navigate to the Recovery Environment and select Command Prompt.

You can change the Boot order by tapping F12 as you switch on, select CD/DVD - insert the disk and press enter.

You will be momentarily prompted to press any key to boot from CD/DVD.

At the command prompt type bcdedit |find "osdevice" and press enter (that is the pipe symbol before find)

Using whichever letter it gives for the partition enter (assuming C: ) sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

When the scan is complete let us know what it reports and type exit - press enter to close the window - remove the disk - click on Restart then try Windows Updates again.

« Last Edit: July 11, 2014, 07:47:34 am by Boggin »
Logged

Offline bonbonboi

  • Newbie
  • *
  • Join Date: Jul 2014
  • Posts: 27
  • Karma: 0
    • View Profile
    • FOX | Computer Services | Jordan
Re: Cannot check for updates, no updates in 5 years
« Reply #42 on: July 16, 2014, 02:38:47 am »
Quote from: shell24 on July 07, 2014, 07:38:01 am
Windows 7 Home Premium
Product Part No.: X15-37379
Installed from 'OEM' media.
Product ID: 00359-OEM-8992687-00010  match to CD Key data
CD Key:

I have 64 bit.  Can you tell which of these numbers is the microsoft key?

Good, now your  key is black listed  :evil:
« Last Edit: July 16, 2014, 03:31:59 pm by Shane »
Logged

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Cannot check for updates, no updates in 5 years
« Reply #43 on: July 16, 2014, 03:32:58 pm »
I didnt realize he posted his registry key lol

But that isnt his windows key from the sticker, that is the default windows key used by HP, so nothing was black listed :wink:

Shane
Logged
Pages: 1 [2]   Go Up
« previous next »