Thank you Shane, I will try to download combo fix
Not my week with computers. The administrator of our network, we are a ministry, left the country 2 days ago and made me the administrator. Then the next day I use the main computer , shut it down and up till now, the firewall dont work, no system restore, no sound coming out of it and my main problem is that the network and internet is down. It does not give me the option to restore it when I go to a network or all the options in control panel. The icons (i think its called that), where you have the computer name and the earth ball that shows 'internet is connected or not connected is gone. It says unknown, nothing else.
I did a full scan, a boot scan and then tweak.com
Nothing changed. Now I have the computer where I am administrator offline and this one where I am taling to you where I can download comboFix will not download because I am not the administrator here. Gosh, I will try to work out something and tell you if it worked.
I volunteer in reaching out to people in a different way, I just want to tell you that I appreciate your passion to help people. I am from South Africa, reaching out to prisoners, youth and those living in poverty -Volunteer but full time. Many people needs services like this because here in the rural parts of The Western Cape, there are not many who can spare any money for fixing a computer. some hardly survive with the basic of living.
Thank you