Author Topic: Error Code 8007371B (Read 32405 times)

parkd1 · « **on:** February 11, 2014, 01:55:49 pm »

When I dod the Windows updayes for today I got error code 8007571B on two updates. Updates are KB2901112 and KB2916036. Running Windows 7 32 bit. Anyway to fix this?

Shane · « **Reply #1 on:** February 12, 2014, 08:59:50 am »

I would try my Windows Repair tool to see if it can fix it, and if it cant then try running this

http://www.microsoft.com/en-us/download/details.aspx?id=3132

The System Readiness tool helps fix things when certain updates wont install while others do

Shane

parkd1 · « **Reply #2 on:** February 12, 2014, 01:18:05 pm »

Tried both and that still did not help.

Shane · « **Reply #3 on:** February 12, 2014, 01:52:36 pm »

And it was only on those 2 updates, all others worked fine?

Shane

parkd1 · « **Reply #4 on:** February 12, 2014, 02:03:35 pm »

Right. Just these two updates.

Shane · « **Reply #5 on:** February 12, 2014, 02:40:04 pm »

Then it may not be a Windows update program after all but more of something those 2 updates need on the system instead. have you checked the Windows update installer log to see if it gives more information on what went wrong?

Shane

parkd1 · « **Reply #6 on:** February 12, 2014, 02:46:02 pm »

No not yet. I will look at them to see what it says.

parkd1 · « **Reply #7 on:** February 14, 2014, 11:21:01 am »

Where do I find the log files?

Tomas_Sweden · « **Reply #8 on:** February 14, 2014, 10:32:09 pm »

If you have the main window in "Windows Repair" open, you will find the log files in the tab "Settings", click on the "Open Log Folder" button.

Tomas

Willy2 · « **Reply #9 on:** February 15, 2014, 09:12:29 am »

Try this:
Manually download those 2 updates from the MS update website and manually install those updates. Perhaps then it will work.

Shane · « **Reply #10 on:** February 17, 2014, 12:02:54 pm »

He means the log files for Windows update, not my repair program

http://support.microsoft.com/kb/902093

Looks like it should be right in the Windows folder.

Shane

parkd1 · « **Reply #11 on:** February 26, 2014, 11:25:42 am »

System Update Readiness Tool for Windows 7 (KB947821) [February 2014] updated it. When I went there it shows the error number that I got. This this the updated one that you toll me to try fist. Going to give it a try and see if it works. Will report back.

http://support.microsoft.com/kb/947821

parkd1 · « **Reply #12 on:** February 26, 2014, 02:36:36 pm »

Tried it and it did not help.

Shane · « **Reply #13 on:** February 26, 2014, 02:42:41 pm »

Still would like to see the log the updates made so I can get more info on the error

Shane

parkd1 · « **Reply #14 on:** February 26, 2014, 03:01:36 pm »

Here is the file you wanted.

Shane · « **Reply #15 on:** February 26, 2014, 03:03:33 pm »

Ok great, a lot of info in there.

See if you can delete the log and then do the updates again, this way It will give me less to go through and make it easier to find what I am looking for

Shane

parkd1 · « **Reply #16 on:** February 26, 2014, 03:08:56 pm »

Ok this should help.

Shane · « **Reply #17 on:** February 26, 2014, 03:14:12 pm »

OK doesnt tell me much, but it does tell me what folder the updates where download to.

So I want you to go to the two folders and try the updates manually to see if we can get more info on the error, and after your done make sure to check both the system event viewer and the applications event viewer to see if those two updates logged anything.

Those two updates should make a log of their own somewhere.

C:\Windows\SoftwareDistribution\Download\195525444328d31a6fa01577dd6e3004
and
C:\Windows\SoftwareDistribution\Download\3473077c4832f345d1e31f4ee04e0cc0

Shane

parkd1 · « **Reply #18 on:** February 27, 2014, 08:56:47 am »

I went to the folder and this is what is in there. There is nothing to run.

Shane · « **Reply #19 on:** February 27, 2014, 12:29:15 pm »

Zip up the whole folder and send it to me so I can take a look at what files that update is trying to update

Shane

parkd1 · « **Reply #20 on:** March 29, 2014, 07:55:12 am »

Never did get this error fixed. The computer would not boot up one day so took it in and had a tech look at it. They said Windows was to damaged and the upgraded Windows from 32 to 64. What I really need is a new computer. lol Got this one a few months after vista came out. If I wan to play any of the new games coming out I would need to upgrade the graphics card to do that and Microsoft to put out some details on DX 12. They say that some of the card will work with DX 12 but the detail did not give yet will need new hardware. Microsoft said by holiday 2015 games should be coming out. DX is for Windows, X box one, and the Windows phone. The one thing they did not say that everyone wants to know is will DX 12 work in Windows 7 or they going to make us go to Windows 8. My video card I have now is on the list that will end in 2016 for support. It is a GeForce 9600GT. Just wish you lived in here so I could have you fix and build my computer. You give the best support I have seen so far.

Shane · « **Reply #21 on:** March 29, 2014, 03:38:00 pm »

Have you built a computer before? I could email you the newegg.com shopping cart of the parts I build for my customers

Shane

parkd1 · « **Reply #22 on:** March 30, 2014, 11:23:31 am »

That would be cool and give an idea of what it would cost to build one. Would like use the new DDR 4 that is coming out but will have to wait for that for now. What sound card would you use? I have always had a sound blaster in my computer. Just wondering if there is something better then a sound blaster card. I also would like the computer to last 5 to 10 years when it is built too. I have been asked what do I do with a computer when I use it. I like it everything when I use it. The other thing I would like it to do is be ready for DX 12 but have to wait on that to when the release the stuff for it to see what I need. You have always been a big help and love the programs you have made.

parkd1 · « **Reply #23 on:** March 31, 2014, 10:32:10 am »

No I have not built one yet but have people that can help me. Just wondering if their is any Wi-Fi cards or on the mother board the use the new AC yet? I do see in the new roust support it. One other thing what is the best way to put bluetooth on a desktop? If you have any other question on what I want just ask.

Shane · « **Reply #24 on:** March 31, 2014, 11:58:43 am »

I emailed you the cart from newegg.com

This is just a normal workstation I build for customers. Not a gaming rig, but with a better video card it can be.

I buy parts based on warranty. So the hard drives have 5 year, memory is life time, video card, motherboard and CPU have 3 year and the power supply has a 7 year

You will see 2 hard drives in the cart because I always do systems with Raid 1 (Mirroring) So one drive stays a mirror image of the other.

Wifi card you can simply buy and add to one of the pci slots. They dont cost much, or you can even get a USB one.

The only reason to wait for DDR4 or 5 is for the pure gamer who wants to squeeze every bit out of the system for speed and frame rates. The currently memory moves so fast that you cant even notice anything in Windows from the different memory types.

Heck, the lowest end DDR3 does 6.4 GB/s
http://en.wikipedia.org/wiki/DDR3_SDRAM#JEDEC_standard_modules

The higher speeds get up to 17 GB/s

So these types of speed only really matters in heavy games and such.

If you wanted a gaming rig you only really need to replace 2 parts out of the list I sent you, a better video card and a bigger power supply to handle the new card. I paid $400 alone for my gaming card in my system and then got a 750w gold certified power supply.

Shane