Author Topic: Video Not Playing  (Read 36929 times)

0 Members and 1 Guest are viewing this topic.

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Video Not Playing
« on: January 10, 2014, 05:11:34 pm »
Hi please help.

Videos will play on Youtube but not on Youku, they use to.

I have:
Google Chrome as the browser 
Flash Player is installed
Installed Unblock Youku Plug In
XP OS

Thank you in advance
« Last Edit: January 10, 2014, 05:15:08 pm by Oscar »

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Video Not Playing
« Reply #1 on: January 13, 2014, 12:02:06 pm »
Youku has its own plug that is needed?

If so it is possible chrome put out a new update that the plugin doesn't work in yet. Have you tried firefox or IE?

Shane

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #2 on: January 13, 2014, 02:42:03 pm »
Hi Shane thank you

Tried IE but same thing.

Also tried 56.com and Ku6.com that worked for about 2 plays now these won't play as well, actually Ku6 works for a very short time then shoots across suddenly.

Can i load the plug in manually, if so how and where?

I read somewhere that cleaning the Browser cache and history can fix, but don't want to do this if necessary, using Dialup?

Thanks again

BTW the new AIO repair goes straight through now with the Registry Permissions etc without stalling.
« Last Edit: January 13, 2014, 02:44:43 pm by Oscar »

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Video Not Playing
« Reply #3 on: January 14, 2014, 06:21:07 pm »
Quote
I read somewhere that cleaning the Browser cache and history can fix, but don't want to do this if necessary, using Dialup?

Very possible. These controls are all made with the idea that you are on high speed and not dial up, so that could explain part of it. Sometimes you need to clear out cookies (Not history) and cache so the control can load new.

Quote
BTW the new AIO repair goes straight through now with the Registry Permissions etc without stalling.

That is because I have it ignore junction links so now it doesnt get stuck in a infinite loop any more :-)

Shane

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #4 on: January 14, 2014, 08:56:35 pm »
Hi Shane thank you.

I cleaned everything cache and cookies etc and still no go with youku. It applies to youku mainly and ku6 (works occasionally), 56.com (ok on certain videos), but youku doesn't work at all anymore.

Thanks again

Offline Gamezertruth

  • Hero Member
  • *****
  • Join Date: Aug 2012
  • Posts: 1143
  • Karma: 4
    • View Profile
    • Gamezertruth
Re: Video Not Playing
« Reply #5 on: January 15, 2014, 08:29:10 am »
Try to do reset google chrome and internet explorer or a clean install of the Google Chrome + internet explorer Maybe this will help! And also download the  CCleaner program to clean everything on the computer! (Temporary Internet Files, Cookie. Etc.) See if this will help

reset google chrome https://support.google.com/chrome/answer/3296214?hl=en

reset internet explorer https://support.microsoft.com/kb/923737

download CCleaner program https://www.piriform.com/

But I wonder what youku ?  :smiley:
« Last Edit: January 15, 2014, 08:40:51 am by G-hot »

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Video Not Playing
« Reply #6 on: January 15, 2014, 04:58:12 pm »
Try this as a test, create a new user in Windows and then login with that user account and then see how it works. That will tell me if the problem might be something with the user profile and a setting somewhere.

Shane

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #7 on: January 16, 2014, 02:31:09 pm »
Try to do reset google chrome and internet explorer or a clean install of the Google Chrome + internet explorer Maybe this will help! And also download the  CCleaner program to clean everything on the computer! (Temporary Internet Files, Cookie. Etc.) See if this will help

reset google chrome https://support.google.com/chrome/answer/3296214?hl=en

reset internet explorer https://support.microsoft.com/kb/923737

download CCleaner program https://www.piriform.com/

But I wonder what youku ?  :smiley:

Hi thank you for your reply

I have cleaned with CCleaner but same thing.

Haven't done the Chrome / IE yet can take long time for this on my computer.

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #8 on: January 16, 2014, 02:40:55 pm »
Try this as a test, create a new user in Windows and then login with that user account and then see how it works. That will tell me if the problem might be something with the user profile and a setting somewhere.

Shane

Hi Shane thank you.

I am not familiar with video playing (little Youtube), so help is appreciated

Setup new account (no password) Chrome would't open so tried IE and same thing. There is a triangle with a exclamation mark in the middle, with some Chinese wording (don't know what it says) below.

Below is the link to the video.

Hope the video is ok.

Girlfriend likes looking at different hairstyles etc and was given this link to look at so hopefully it is ok, maybe this is a warning?

youku.com/v_show/id_XMjc5MzkwNDY0.html

Thanks again

« Last Edit: January 16, 2014, 02:43:47 pm by Oscar »

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Video Not Playing
« Reply #9 on: January 17, 2014, 10:09:46 am »
The site doesnt even pull up for me. The fact that youtube plays fine for you, they use flash, and yet this other site doesnt and it sounds like they dont use flash but their own plugin (Which is normally a big no no) Then I would say the problem is more bad programming on their part and not your system.

Shane

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #10 on: January 17, 2014, 01:53:11 pm »
The site doesnt even pull up for me. The fact that youtube plays fine for you, they use flash, and yet this other site doesnt and it sounds like they dont use flash but their own plugin (Which is normally a big no no) Then I would say the problem is more bad programming on their part and not your system.

Shane

Thanks Shane

When that link is loaded the wheel goes around then a orange triangle appears with a exclamation mark in side the triangle does this happen to you as well?

Ku6.com doesn't work very well do they have the same plug in?

Its strange because it use to work.

Thanks again

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Video Not Playing
« Reply #11 on: January 17, 2014, 02:02:59 pm »
Page doesnt load at all for me, just times out.

Shane

Offline jraju

  • Hero Member
  • *****
  • Join Date: Feb 2013
  • Posts: 2323
  • Location: india
  • Karma: 17
    • View Profile
Re: Video Not Playing
« Reply #12 on: January 18, 2014, 05:52:45 pm »
Hi shane,
                      For curiosity sake, i tried youko com and it perfectly shows all videos in my browser. I am having firefox browser.
                       I think you need not have any special plugins except, adobe flash player. There are number of fake sites of adobe flash player, which are injecting venomous programs to make computer dancing.
                      get adobe.com is the safer site to download adobe flash player When i click, youko, it was all in chinese. I click translate, and i could view all the videos and i do not any other plug in to make it play .
                       
The Bottom line is "Check your hardware first if it supports the task you try".

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #13 on: January 19, 2014, 01:50:57 am »
Hi shane,
                      For curiosity sake, i tried youko com and it perfectly shows all videos in my browser. I am having firefox browser.
                       I think you need not have any special plugins except, adobe flash player. There are number of fake sites of adobe flash player, which are injecting venomous programs to make computer dancing.
                      get adobe.com is the safer site to download adobe flash player When i click, youko, it was all in chinese. I click translate, and i could view all the videos and i do not any other plug in to make it play .
           
     

Thanks for posting

Please can you try the link in my other post and see if it plays, this is for my girlfriend she likes looking at different hairstyles. I tried IE but same result as Chrome. It actually opens but then get the orange triangle with the exclamation mark in the middle of the triangle.

I believe that Chrome automatically updates Adobe Flash Player?

Thanks again would be nice for her to be able to watch this video, i think.

« Last Edit: January 19, 2014, 01:52:35 am by Oscar »

Offline jraju

  • Hero Member
  • *****
  • Join Date: Feb 2013
  • Posts: 2323
  • Location: india
  • Karma: 17
    • View Profile
Re: Video Not Playing
« Reply #14 on: January 19, 2014, 06:28:50 pm »
I have checked that link. I could see the videos from china. I do not know chinese, but the videos are playing excellently without any additional plug in.
                 You could uninstall and reinstall adobe flash player . I have not added any plug in for this
The Bottom line is "Check your hardware first if it supports the task you try".

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #15 on: January 20, 2014, 12:10:30 am »
I have checked that link. I could see the videos from china. I do not know chinese, but the videos are playing excellently without any additional plug in.
                 You could uninstall and reinstall adobe flash player . I have not added any plug in for this

Thank you
Can you direct me to the Adobe Flash Player new version.

Offline jraju

  • Hero Member
  • *****
  • Join Date: Feb 2013
  • Posts: 2323
  • Location: india
  • Karma: 17
    • View Profile
Re: Video Not Playing
« Reply #16 on: January 20, 2014, 04:21:35 am »
The link is here
http://get.adobe.com/flashplayer/
Avoid optional download, if you choose
The Bottom line is "Check your hardware first if it supports the task you try".

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Video Not Playing
« Reply #17 on: January 20, 2014, 10:50:07 am »
I would remove any other plug you might have installed for that site and then just make sure you have adobe only :wink:

Shane

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #18 on: January 20, 2014, 10:26:14 pm »
I would remove any other plug you might have installed for that site and then just make sure you have adobe only :wink:

Shane

Hi Shane thank you

Would i uninstall or can i disable the plug ins (untick the box) in settings (Chrome)?

The Adobe said there was a Plug In for Flash that was a debugger etc. Do i enable this, and if so where do i find this?
« Last Edit: January 21, 2014, 01:15:21 am by Oscar »

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #19 on: January 21, 2014, 01:10:27 am »
The link is here
http://get.adobe.com/flashplayer/
Avoid optional download, if you choose

Thank you

I have uninstalled Flash Player and re installed and tried to play the link video but still thre same.

I installed Flash Version 12

On the Adobe website they say something about a plug in (debugger etc) for Chrome have you got this installed enabled, not sure what this is?
If so how do get this too in Chrome?

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Video Not Playing
« Reply #20 on: January 22, 2014, 12:19:23 pm »
Debugger? Get rid of it.

Shane

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #21 on: January 22, 2014, 09:55:46 pm »
Debugger? Get rid of it.

Shane

Hi Shane i dont think i downloaded the debugger.

If i have where would i find it?

Thank you

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Video Not Playing
« Reply #22 on: January 23, 2014, 10:18:55 am »
I thought you said there was one, so I wanted you to remove it is all :-)

Shane

Offline Oscar

  • Full Member
  • ***
  • Join Date: Dec 2012
  • Posts: 220
  • Karma: 0
    • View Profile
Re: Video Not Playing
« Reply #23 on: January 24, 2014, 09:23:56 pm »
I thought you said there was one, so I wanted you to remove it is all :-)

Shane

Hi Shane thank you

Sorry i wasn't sure if it was connected to the download, i saw something about debugger, but maybe it was separate from the download.

I tried IE as well with the Flash Player 12 but still the problem is there.

Thanks again