Author Topic: strange problems (Read 84842 times)

xenon · « **on:** December 07, 2013, 06:16:45 pm »

1 the sound the output device is not turned on , tried many solutions but cant get it operational
1 modem connect but dies not show any connection available no home groul available and greyed out
device manager shows mini ports and cant delete them , dont know why they apear

can update from a dvd to try and fix
sfc does not operate

Shane · « **Reply #1 on:** December 09, 2013, 03:00:27 pm »

Sounds like a lot of odd problems.

What version of Windows?

Shane

xenon · « **Reply #2 on:** December 09, 2013, 05:04:09 pm »

thanks for the contact
windows 7
I think some of the problem originated with a silly virus program that I had to remove
also since upgrading nvidai software it hshows a audio section thats not activated , this could have caused the sound card not to activate , dont realy know
tried everything I can think of

Shane · « **Reply #3 on:** December 09, 2013, 05:21:25 pm »

A repair install might be a good idea. It isnt a fresh install, you keep all your programs and such.

To do that you need a Windows 7 with SP1, you can get it here
https://sites.google.com/site/linuxlablibrary/windows-iso

And then just follow this guide on how to do a repair install
http://www.sevenforums.com/tutorials/3413-repair-install.html

Sounds like your problems are deep in the registry, the repair install might fix that since most of the registry is rebuilt during the repair install.

Shane

xenon · « **Reply #4 on:** December 09, 2013, 05:45:39 pm »

it wont do a re install from the disc either from boot or in the program
cant do a sfc /scandisc

xenon · « **Reply #5 on:** December 09, 2013, 05:48:14 pm »

gettin this on most web sites
add on wont run on this web site see internet options .
I think its java , tried to reinstll thats works but did not fix the problem

Shane · « **Reply #6 on:** December 09, 2013, 05:52:04 pm »

What happens when you try the repair install? What is the error?

Shane

xenon · « **Reply #7 on:** December 09, 2013, 06:09:55 pm »

something like cant write file , next time try installing latest version
install updates whist on line

I did all that even changed a version with a friend same sesult

xenon · « **Reply #8 on:** December 09, 2013, 07:40:19 pm »

can we try some reg fix please look at the photos
audio the sound shows no audio device installed
the 2 photos show the story

the modem d\link is running but look at both photos its was stange why on network or home

if we can fix these its a start

xenon · « **Reply #9 on:** December 09, 2013, 10:43:24 pm »

as for the updats the error is 800737712
it requires a system repair program then run it loads in a hotfix
and changes nothing
still no updates

jraju · « **Reply #10 on:** December 11, 2013, 04:50:16 am »

hi xenon
How did you try sfc command
The correct command is sfc /scannow in Run command as administrator
Try it. Otherwise,repair install as advised by shane is the only option. Sfc command tries to restore the missing dll and system protected files for the system from its store installation. It is better to repair windows not reinstall . It will definitely solve the problem.

Shane · « **Reply #11 on:** December 11, 2013, 02:57:38 pm »

The fact that a repair install wont even start tells me there are a lot of deep problems and we could take a ton of time trying to find out what.

There are over 1 million keys in the registry. Trying to find which ones need replaced will be a nightmare. I would rather try the repair install and get it working as it will do a TON for us.

Any chance you can get a screen shot of the error for me?

Shane

xenon · « **Reply #12 on:** December 11, 2013, 04:06:10 pm »

sfc /scannow will not work
java in 64 wont install

as for the screen shop will re do that and past it up

any idears why the sound wonyt switch on

xenon · « **Reply #13 on:** December 11, 2013, 07:09:51 pm »

ok what happens in the upgrade
I allow the program to update from the internet then it copies all files to the hard drive
then it comes up with a messge
restatr the program this tim ealow the program to up date from the internet
is a circle

why would java only install 32 bit not 64 ?

jraju · « **Reply #14 on:** December 11, 2013, 09:03:37 pm »

Have you seen thread. It gives support to 64 bits, but offline download. what is wrong in downloading offline download?

xenon · « **Reply #15 on:** December 11, 2013, 09:12:20 pm »

off line download sound good wheres the thread please

jraju · « **Reply #16 on:** December 11, 2013, 09:30:32 pm »

Please see this link
http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html

xenon · « **Reply #17 on:** December 11, 2013, 11:05:28 pm »

humm

look at the picture attachment
is looks for a file thats not on the computer

jraju · « **Reply #18 on:** December 11, 2013, 11:40:49 pm »

Hi, do you mean that you could not download from that java link.
I could download the same file for windows 64bit, the last but one in the list meant for windows x86 64 bit
i have not received any installer error

xenon · « **Reply #19 on:** December 12, 2013, 04:07:16 pm »

the last two on the list
the bottom one is a zip with a massive amount of file and all try to run under dos command so lead me though that one please

the result of the second to bottom you have

jraju · « **Reply #20 on:** December 12, 2013, 06:32:15 pm »

the one on 29.27 mb

xenon · « **Reply #21 on:** December 12, 2013, 07:32:38 pm »

the result see above HUMM result

Shane · « **Reply #22 on:** December 14, 2013, 12:04:53 am »

The system is really screwed up for some reason.

I have to check your past posts, but did you check the hard drive for bad sectors yet?

Shane

xenon · « **Reply #23 on:** December 14, 2013, 04:33:30 pm »

sure have .... I cant just install a new version to much programs to loose , some cant be replaced

Shane · « **Reply #24 on:** December 16, 2013, 12:14:18 pm »

Is there anyway possible you can get me a screen shot of picture of the exact error when you try to do the repair install?

And before you try the repair install again try uninstalling your antivirus to make sure it isnt getting in the way. Also I know the repair install will write to the boot sector so the setup can continue. If there is a boot sector virus that could be stopping it.

Shane