Author Topic: Windows 7 home premium update errors 8007005 and 8000ffff (Read 31538 times)

zac1 · « **on:** September 24, 2013, 04:28:11 pm »

Hello Fellow members,
I am nearly a pensioner and a relative novice in computing.I am having problems with windows 7 update errors 8007005 and 8000ffff.I have tried manual install.All the microsoft fix it tools some of which tell me my errors are fixed when in fact they are not.I am a member of the Which computing mag and on line help service.They gave advice but with no results.I have run The Tweaking.com repair tool again with no joy.sfc /scannow told me i had corrupt files which could not be fixed.To add to this a window keeps popping up telling me my windows 7 home premium is not genuine.When i go into my computer it tells me my windows is activated and shows me my id number.I have rung Microsoft and they confirmed my windows 7 is genuine so why the pop ups.For £65 they can fix all my problems.If members or Tweaking.com can help this grey haired old man then it would make my day and you would put one over on all these so called experts.

Best Wishes
zac1

Shane · « **Reply #1 on:** September 25, 2013, 02:34:59 pm »

Sounds like you have a lot of corruption in your Windows install.

The best thing to do is a repair install, which keeps all your programs and files.

First you need a Windows 7 cd with SP1 on it, you can grab that here
https://sites.google.com/site/linuxlablibrary/windows-iso

Then simply follow this guide

http://www.sevenforums.com/tutorials/3413-repair-install.html

Shane

zac1 · « **Reply #2 on:** September 26, 2013, 01:04:54 am »

Good Morning Shane,
Many Thanks for taking the time and trouble to sort me out.Out of all the experts you are the only one to not only give me a practical solution but you have shown me where to get all the download and installation details.Your help and advice has been very much appreciated.
I have gone on to the tutorial site and one thing it mentions is to be sure to have the Device Drivers ready to re-install.Please can you show me how to do that.

Very Best Wishes
Zac1

Shane · « **Reply #3 on:** September 27, 2013, 06:35:15 pm »

You should be ok, the drivers normally carry over.

Only driver that matters is the network driver, that way afterwards you can get online and download what you need. Normally network drivers transfer over fine

Shane

zac1 · « **Reply #4 on:** September 28, 2013, 09:20:09 am »

Hello Shane,
Many Thanks for your help.Im sure i will get stuck again. But believe me i will have a good go myself before getting in touch with you.I do think it is important to do that first.

Very Best Wishes
Zac1

Shane · « **Reply #5 on:** September 30, 2013, 11:52:08 am »

I am here is you need me

Shane

zac1 · « **Reply #6 on:** September 30, 2013, 05:45:56 pm »

Thanks for that it is very much appreciated.

Best Wishes
zac1

zac1 · « **Reply #7 on:** October 04, 2013, 04:25:25 pm »

Hello Shane,
I would very much appreciate your help please.I have made and booted from the disc and have got as far as the Compatability window.This says remove installation disc which i have done.Re-start computer so that windows starts normally.So i switched it off at the on/off button and then switched it back on using the same button so that windows starts normally.It then says to insert the installation disc which i did i can hear it working and the green side light on the harddrive is flashing. But nothing comes up on screen to allow the installation to go further.What am i doing wrong.

Best Wishes
Zac1

Shane · « **Reply #8 on:** October 07, 2013, 01:58:49 pm »

Are you using this guide?
http://www.sevenforums.com/tutorials/3413-repair-install.html

Shane

zac1 · « **Reply #9 on:** October 07, 2013, 03:21:42 pm »

Hello Shane,
I am not sure i have used the correct download.Should i have used the bootable download.I have used the Windows 7 SP1 which was highlighted in red.Is this the correct one.

Best Wishes
Zac1

Shane · « **Reply #10 on:** October 09, 2013, 02:19:20 pm »

You want the Windows 7 x64 Home Prem SP1 on this page (If your on 64bit)
https://sites.google.com/site/linuxlablibrary/windows-iso

Shane

zac1 · « **Reply #11 on:** October 09, 2013, 02:42:22 pm »

Thank you for your reply.
Please go back to reply 8 oct 07.I am stuck on this compatability window.In the windows seven forum it does not tell me to take my disc out and switch off and then restart.So why am i getting it.Please help as i do not know which way to go.

Best wishes
Zac1

Shane · « **Reply #12 on:** October 09, 2013, 02:56:19 pm »

Is there any chance for you to get a picture of what you are getting?

Shane

zac1 · « **Reply #13 on:** October 09, 2013, 03:32:00 pm »

So Sorry shane i do not know how to do that.

Shane · « **Reply #14 on:** October 09, 2013, 04:06:00 pm »

You can either take a picture with your phone or if your still in Windows and you can access the desktop you can do this
http://www.take-a-screenshot.org/

Shane

zac1 · « **Reply #15 on:** October 09, 2013, 04:37:41 pm »

Thank you for your help.Unfortunatly i do not have a mobile phone.I will try my best with the information you have sent could take me a while.
But i still cannot understand why i have to remove the disc and reinstall it.Surely once i have booted from the disc the installation should carry on until the finish.
With many Thanks for your patience and time.
Zac1

Shane · « **Reply #16 on:** October 09, 2013, 04:41:18 pm »

OK, how are you starting to setup? You should be running it from within windows first.

And what info does the compatibility window say? Does it say you have a program or something it doesnt like? Thats why I wanted a screen shot so I can see what it is complaining about and then I can see what step to have you do next

Shane

zac1 · « **Reply #17 on:** October 09, 2013, 05:48:30 pm »

The Compatability report window says.
The computer started using the windows installation disc.Remove the installation disc and restart your computer so that windows starts normally.
Then insert the installation disc and restart the upgrade.(do not select custom advanced to perform an upgrade.Custom installs a new copy of windows and deletes advanced programmes and settings
This is word for word as it says in the window.

Best Wishes
Zac1

Shane · « **Reply #18 on:** October 09, 2013, 06:00:35 pm »

Ah! Make sure the computer isnt booting off the CD.

It looks like it is booting off the cd when you reboot instead of the hard drive.

Shane

zac1 · « **Reply #19 on:** October 10, 2013, 03:08:00 pm »

Hello Shane,
Sorry for the late reply but for some reason i could not connect to your website to read your message until now.I have put the cd in switched the laptop on and booted by pressing the F12 key.IS this correct .Can you give me a step by step what to do.Thanks

Zac1

Shane · « **Reply #20 on:** October 11, 2013, 02:23:40 pm »

No you dont boot off the cd. Read that guide step by step. You start the setup while inside Windows. The repair install is just like an upgrade.

Shane

zac1 · « **Reply #21 on:** October 11, 2013, 06:08:22 pm »

Hello Shane,
Thank you for your help.At last the penny has dropped.I can see what i was doing wrong and i can see where i am going now.I would be very grateful if you can help me with two questions.Windows seven forum tutorial says to click on Run set up.exe.I have only got Run set up.What is the diffrence and can i use it.Do i need to buy an external harddrive and copy all my details to that first before doing the re-install of windows.

Best Wishes and Thanks
Zac1

Shane · « **Reply #22 on:** October 13, 2013, 04:42:49 pm »

Your system is set to not show known file extensions. SO setup.exe will only show up as setup.

But that is the right file your looking for

Shane

zac1 · « **Reply #23 on:** October 13, 2013, 05:10:46 pm »

Hello Shane,
Many thanks for your help it was again very much appreciated.

Best Wishes
Zac1

zac1 · « **Reply #24 on:** November 02, 2013, 10:31:03 pm »

Hello Shane.
Took me a while to build up courage to do it but Windows 7 Home premium is now clean as a whistle.All errors gone.No more windows opening up telling me my copy of 7 is not genuine and the bonus is i never lost any of my files.Everything stayed exactly as it was.(apart from the errors.).I owe you a huge debt of thanks and gratitude Shane.You have taught me an awful lot.Many Thanks for sticking with me and not giving up on me.I wish you and your tremendous site all the very best.Out of all the Experts ie Which Computing,Geeks to go.You were the one who sorted me out.

Best Wishes
ZAC1