big problem with Windows Repair 2019

[PERRIN]

Hello,
I have a big problem with Windows Repair 2019.
Its fail at step  16 :

"The current repair has failed to start for over 30 sec.
Trying Again....

   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (15/06/2020 16:35:40)

   Done, but failed, at (15/06/2020 16:39:23)
   Total Repair Time: 01:12:08

The current repair has failed to start 4 times.
Something is keeping the repair from running.

Try running the repairs in Windows Safe Mode. (This will keep 3rd party programs from getting in the way of the repairs)
If the repairs still fail then please post in the Tweaking.com forums for support."

What should I do ?
To restart my PC or to wait ?

Thank you for helping me

Best regards

[Boggin]

Which version of Windows are you using and have you done the pre-steps of a chkdsk /r and sfc /scannow prior to running the repair program ?

What is the reason why you needed to run the repair program ?

[PERRIN]

Thank you for your quick reply, Tom.
My Windows version is 8.1
My PC is ASUS, 6Go RAM, 64 bits

My problems are :
_ Wild cuts of connection with message "DCP_WATCHDOG_VIOLATION" : my big problem
_ Power Point has detected that your graphics card cannot be configured correctly, however the Disable hardware graphics acceleration check box is not selected.
_ my camera is not recognized by skype

Can you help me ?

I wish you a good day

[Boggin]

Are you doing anything in particular when you get the Power Point error message ?

[Boggin]

A Google for that Power Point error brought up this article which suggests disabling graphics acceleration - https://social.technet.microsoft.com/Forums/office/en-US/383d5fa2-5c6c-400c-82a3-dfb1893319f1/how-to-disable-hardware-acceleration-for-all-users-in-powerpoint-2010-in-vdi-environment?forum=officesetupdeployprevious

However, this uses gpedit.msc and not all versions of Windows have this default enabled, but you can add it to your system through -

https://www.majorgeeks.com/files/details/add_gpedit.html

[PERRIN]

ok i'm trying, thanks Tom.
My Office Windows is Office16, but I don't remember what is changed with Powerpoint.

However my biggest problem remains DPC_WATCHDOG-VIOLATION which is handicapping.

Thanks for your help

[Boggin]

What I've found on that error is that it usually relates to outdated drivers or a program you may have recently installed.

Go into Device Manager /View/Show hidden devices and expand all of the main hardware items - right click on them and select Update driver software and for it to search on line.

Do the same for System Devices.

This may also help with Skype not recognising your camera.

In addition to that, open a Command Prompt (Admin) and if using a HDD and not a SSD, enter -

chkdsk /r

Enter y when prompted and then enter shutdown /r /t 00 to effect an immediate reboot and wait for it to do its thing.

When the machine reboots on completion, go Start - type eventvwr and press enter when it comes up.

Ensure that Event Viewer (Local) is highlighted in the left pane - if it isn't then just click on it.

When it has read the data, expand Windows Logs then click on Application/Action/Find and type chkdsk into the Find box and press enter.

Cancel the Find box and read the log in the scrollable pane below.

Other than what else it reports, you are looking to see if it reports any KBs in bad sectors.

If it does then it is advisable to create a system image immediately onto external media in preparation for complete failure.

If the chkdsk comes back clean then open another Command Prompt (Admin) and enter these cmds to see what they report and if there's any improvement after.

dism /online /cleanup-image /restorehealth

sfc /scannow

Enter exit to close the cmd window and let me know what they report.