« previous next »
Pages: [1]   Go Down

Author Topic: Attached document  (Read 8141 times)

0 Members and 1 Guest are viewing this topic.

Offline Owens11

  • Newbie
  • *
  • Join Date: Apr 2018
  • Posts: 1
  • Location: Salt Lake City
  • Karma: 0
    • View Profile
Attached document
« on: April 21, 2018, 11:02:12 am »
I have a Lenovo Ideapad 520S and all of a sudden I cannot open pdf document that is attached to gmail. My friend has exactly same notebook and she can open the file. Any ideas?
Logged

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Attached document
« Reply #1 on: April 21, 2018, 01:40:27 pm »
Does this article help - https://support.google.com/mail/answer/30719?co=GENIE.Platform%3DDesktop&hl=en

This isn't a problem I've encountered, either for me or others, but are you able to download and save the pdf to your desktop to see if it will open from there ?
Logged

Offline levy

  • Newbie
  • *
  • Join Date: Apr 2018
  • Posts: 1
  • Location: Brisbane
  • Karma: 0
    • View Profile
Re: Attached document
« Reply #2 on: April 30, 2018, 09:21:13 am »
Hello,
If you are unable to open a pdf document on your notebook it could be that the format of the file is not supported on the device or the file is corrupted. I suggest that you check the format of the file and see if it is supported by your mobile device. You also may recover pdf file here 
Logged
Pages: [1]   Go Up
« previous next »