Store app missing with all other windows store apps

[Sme]

I tried again. This time it completed. Log generated shows 0Kb in bad sectors.

[Boggin]

Can you run these cmds to see what will run and what they report - if any produce an error code then go into Event Viewer to see what has been recorded with a corresponding date and time stamp.

As it originally reported a corrupt file then I don't think trying the updates in a clean boot would resolve, but it's something worth trying, but run these cmds first as you could be looking at a clean install.

dism /online /cleanup-image /checkhealth

That will tell you if the volume is repairable - if it says it is, then run the next ones.

dism /online /cleanup-image /startcomponentcleanup

This one will clean up the WinSxS folder.

dism /online /cleanup-image /restorehealth

I assume this is the one that was failing at 82% ?

[Sme]

Okay here are the results:


C:\WINDOWS\system32> dism /online /cleanup-image /checkhealth

Deployment Image Servicing and Management tool
Version: 10.0.15063.0

Image Version: 10.0.15063.0

No component store corruption detected.
The operation completed successfully.


C:\WINDOWS\system32> dism /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool
Version: 10.0.15063.0

Image Version: 10.0.15063.0

[==========================100.0%==========================]

Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


C:\WINDOWS\system32> dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.15063.0

Image Version: 10.0.15063.0

[===========================81.8%===============           ]
Error: 1392

The file or directory is corrupted and unreadable.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

[Boggin]

The latter two seem to contradict the /checkhealth report.

I think it's time to try a Refresh/Reset using the option to keep your personal stuff but which will remove any installed programs - you will need any product keys for those where applicable as you will need to reinstall them.

I would also back up your personal stuff as a safeguard.

[Sme]

Yes, it is the only choice left or i will have to stay with this until windows automatically fixes it in future somehow.

Thank you for your help!

[Boggin]

i will have to stay with this until windows automatically fixes it in future somehow.

That could be a pipe dream

[Boggin]

I was wondering if there was a BIOS update for your machine - you'll need to go to the computer support site if a branded OEM machine or the motherboard support site if a purpose built machine.

It could be worth checking that before the Reset.

[Sme]

Ok. I will. Thanks.
But my motherboard manufacturer has stopped support long ago, so there's hardly a chance.

[Boggin]

There may still be a newer one than what you have installed and may help to perform the repair install.