Cannot install Windows Updates

[Boggin]

Just as an afterthought to that, it may be best if you first open a command prompt as an admin and enter chkdsk

This is a read-only mode and it may tell you to run a chkdsk /f or chkdsk /r if it finds anything wrong.

The latter will be if it finds bad sectors which is what I want to check.

You could still run the chkdsk /f if prompted, but let us know what it reports before and after.

[wmartin]

I ran chkdsk as administrator and it reported no problems found

[Boggin]

Sometimes you can get sfc telling you one thing and chkdsk another, but it was that it is reporting 0 KB in bad sectors as more important.

Run the sfc /scannow again and if it continues to report files it is unable to repair then copy & paste the [SR] CBS Log files for Shane to have a look at, but I think you will need to at least run the offboot sfc /scannow if it does continue to report corruption.

[wmartin]

I ran that again and it still says that there are corrupt files that cannot be repaired.

Can you tell me where to find  {SR} CBS Log Files

When I try to go Windows - Logs - CBS - CBS Log Files I get a message that says access denied.

Is there some other way to get into CBS Log Files

[jraju]

Hi, Martin
                     Please follow the sevenforum link that Boggins has suggested. It is described there how to copy to the desktop as text.  Boggins has also reproduced the specific command in his long reply. If you do that, the error files that could not be repaired will be listed. Then send that list to the Forum so that Shane could look it whether important files are corrupted. If those are not important for system to function, say like music files or picture files, then he will advise

[Shane]

Since sfc found files it couldn't fix then that means the problem could be file related. When that happens it can be a pain to trace it down. So instead a repair install would be faster.

A repair install keeps your programs and settings, it isnt a fresh install.

First you need a windows 7 cd that has sp1 already on it, iof you dont have one you can download a iso image from this link
https://sites.google.com/site/linuxlablibrary/windows-iso

Then once you have that just follow this guide.
http://www.sevenforums.com/tutorials/3413-repair-install.html

A repair install is pretty easy to do, just follow that guide and let me know how it turns out

Shane

[Boggin]

I think the offboot sfc /scannow would be a quicker option to try first.