Author Topic: moderator (Read 16623 times)

peterr · « **on:** April 16, 2012, 01:17:41 pm »

Hello
As you requested I ran all of the tests in MG that Tin outlined but still have two issues.
Win 7,64 bit,i5,6GB,msie 9, Dell Inspiron 15 R, N5010

1-cannot 'repair' either with F8 or the os disc
2-cannot create repair disc>start,security,backup my computer, "create rescue disc"

My desktop xps 8300 Dell is almost identical and both functions wok.
Until recently the laptop functions worked also.

Have run MBAM, MSE, SFC, DSKCHK, system restore.
I was told this may be OEM internal BIOS problem but I am not techy so do not know and am seeking help here.
Thank you for both your time and the test.
Peter

Shane · « **Reply #1 on:** April 16, 2012, 01:21:52 pm »

Quote

As you requested I ran all of the tests in MG that Tin outlined but still have two issues.

As I requested? This is the first time you have posted here

and what is MG and Tin? lol

And is the only problem your having is trying to make a rescue disk?

Shane

peterr · « **Reply #2 on:** April 16, 2012, 01:31:50 pm »

Hello
Yes, this is my first visit.
Thank you for replying. Tim is one of the owners of Major Geeks and a friend of David in England.
That is where I found your test. Unfortunately it did not fix my issues.
You said to contact you with the results so I am doing that.
Win 7x64, Inspiron R15, N5010.
1-I cannot perform repair wit either F8 or the OS disc as I used to be able to and as I can with the desktop (Dell xps 8300)..
2-I also cannot create Win 7 repair disc. Start>security, backup my computer,"create repair disc"
Both occured about the same time and it appears as though it may be an OEM -Dell - internal error. from what I read am being told.
I am only an average user and have done all I can.
Any help would be appreciated.
Thank you
Peter

Shane · « **Reply #3 on:** April 16, 2012, 01:42:03 pm »

Ah Yes I know Tim, good friend of mine. You wrote "Tin" so I was confused lol

Quote

1-I cannot perform repair wit either F8 or the OS disc

What is it you are trying to fix?

Also a lot of times doing a repair install will get things fixed up while keeping all your program and settings

http://www.sevenforums.com/tutorials/3413-repair-install.html

Shane

peterr · « **Reply #4 on:** April 16, 2012, 02:49:01 pm »

Thank you,Shane for replying. I am noot a tech but am trying.
I do not have a disc with sp1 and tried to understand the page you referred me to.
I used to be able to tp F8 and repair would run so should I conclude because I do not have a disc with sp1 that is the reason neither the os disc nor F8 will repair? I have the original os disc.
Also, I used to be able to create a repair disc from the process I outlined in my previous thread but cannot now.
What would be the reason for that?
Thank you
Peter
I will study the page more in the interim.

Shane · « **Reply #5 on:** April 16, 2012, 05:05:22 pm »

I dont know why you cant make the repair disc. Files for it must be missing.

Doing a repair install is by far the easiest and fastest way to get you fixed up. You just need to get your hands on a disc is all

Shane

peterr · « **Reply #6 on:** April 17, 2012, 07:34:48 am »

Hi Shane, I was so pleased to know that sp1 was the reason I could not repair.
It is so frustrating to not be able to figure why repair disc cannot be created.
Thank you for your help.
Peter

Shane · « **Reply #7 on:** April 17, 2012, 09:10:00 am »

Glad you got it working

Shane

peterr · « **Reply #8 on:** April 17, 2012, 09:26:49 am »

Do you think I should get to the forums?
I ask because I do not expect special treatment and I was being courteous when I said thank you.
Actually, there is some confusion.
I had two issues;
1-I could not perform a repair with F8 nor with the os disc.
I think your answer was because I have the Win 7 os disc and have installed sp1, but I am not sure.

2-the second issue was that i could not create a repair disc. I may have them confused.
The repair disc is the one in the control panel next to Win 7 imaging application.
That does not work . You said a file may be missing yet I have run SFC suuccessfully and don't know if that means the files are ok or not.
As you can tell, I am in an avaerage user so perhaps need some forum time I do nor expect you to give.
Peter

peterr · « **Reply #9 on:** April 17, 2012, 11:57:50 am »

Shane
I just wanted you to know that after running your series of tweaks my SFC reported corrupted files.
I tried system restore to no avaial. i did a recovery with Acronis but the repair problem persisted.

I tpped F8 and it said to insert the os dic which toldme I have a BOOT MANAGER GENERIC FAILURE.
0xc000000e

Is there any way to fix this?
Thank you
Peter

Shane · « **Reply #10 on:** April 17, 2012, 01:31:39 pm »

Quote

your series of tweaks

Which of my tweaks did you run? None of my tweaks touch any files. They are just registry tweaks. And I run every tweak I have on everyone of my customers systems.

Your getting a lot of odd and random errors. Have you ran a chkdsk on the drive yet to look for any bad sectors?

Shane

peterr · « **Reply #11 on:** April 18, 2012, 08:33:46 am »

Hi Shane
I ran your tweaks that are at Major Geeks.
I think there were four parts.
As Tim's tutorial said there are no guarantees and I just thought you would like to know.
I ran my 2 recovery dvds I made when I got the machine and am up and runnning ok.(two hours)
Btw, after the test or tweaks, I could not run system restore so I used Acronis but it included the boot manager issue also.
I would bet on your software not mine being ok so again thank you for your help.
I'll be back .

Peter

Shane · « **Reply #12 on:** April 18, 2012, 01:36:04 pm »

I will be here when you need me

Shane