Acer Crystal Eye Webcam can't find the laptop "camera"

[Bubba Euler]

Specs:  Acer Aspire 5517; Windows 7 HP, X64, SP1; 

The Webcam, built-in to the laptop, has worked well until recently.  Now, the Acer-provided application (Acer/SuYin v. 5.0.9.1 application) can not find the Webcam.  I did make sure that the Global Settings of Flash (Adobe) were OK, or at least normal, as I remember them.

Any suggestions as to the direction I should pursue?  The driver says it is operating properly. 

Bubba Euler

[Bubba Euler]

This is cool!!!  I solved this myself.   I went to Control Panel/Devices and Printers.  I "right clicked" on Devices and "left clicked" the "Troubleshoot" listed (near the bottom along with "Properties").  It ran a short program and found that the Webcam was not running and offered to Fix It by turning it ON.  I un-installed and then re-installed the software I downloaded from Acer. 

It works, again!

I hope this helps someone else who might be having a similar problem.

Bubba Euler

[Shane]

Glad you got it fixed

Sounds like a service or driver wasnt set to auto

Shane