Author Topic: Update Codes :: 8000FFFF & Others (Read 15843 times)

rovert · « **on:** September 05, 2013, 05:12:51 am »

Hi

Like a madman, i have offered to help a friend fix his computer... I have removed untold viruses and other toolbars etc with CCleaner, Malwarebytes, and ran the Tweaking program along with other Fix-Its etc

The system is running Windows 7 64bit iCore 3 and is on a Samsung RV520 Laptop

The important updates its trying to install are:

Security for IE8
Security for Windows 7 x64
Update for IE8
And install IE9

Error codes are 8000FFF & Code 5

I have tried to bypass the IE install by removing from installed programs the IE and installing 10, without success it just crashes.

I cannot install MSE either (only AVAST will install) - no other Antivirus is installed)

I cant run the troubleshooter within windows either.

I assume there is something missing in the system somewhere, but this has stumped me big time.!

Any help/guidance would be VERY helpful

Thanks

Shane · « **Reply #1 on:** September 05, 2013, 10:28:18 am »

Lets make sure those viruses didnt add any symbolic links on the system which would kill a lot of things. Run this
http://www.nirsoft.net/utils/ntfs_links_view.html

And save the log and post it and Iw ill see if I see anything other than the defaults that should be on the system.

Shane

rovert · « **Reply #2 on:** September 05, 2013, 12:54:40 pm »

File as requested

rovert · « **Reply #3 on:** September 05, 2013, 01:06:26 pm »

Here is the results after using the windows trouble shooter program...

Shane · « **Reply #4 on:** September 05, 2013, 01:33:00 pm »

Symbolic links look fine.

I see from that screen shot that is says system files are missing or corrupt, have you ran sfc (system file checker) yet?

Shane

rovert · « **Reply #5 on:** September 05, 2013, 02:03:54 pm »

Trying SFS Now - Thanks

rovert · « **Reply #6 on:** September 06, 2013, 12:25:42 am »

Results screenshot attached - no action done...

Shane · « **Reply #7 on:** September 06, 2013, 03:43:35 pm »

Looks like a repair install is the best option, it isnt a fresh install, just a repair, so all your files and settings stay.

First you need a Windows 7 disk that has SP1, you can grab it here
https://sites.google.com/site/linuxlablibrary/windows-iso

The follow this
http://www.sevenforums.com/tutorials/3413-repair-install.html

Let me know how it goes

Shane

rovert · « **Reply #8 on:** September 09, 2013, 03:17:44 am »

Awesome - all fixed...

As you said... it needed the Windows 7 disk... Its all good now.

HUGE THANKS!

Shane · « **Reply #9 on:** September 09, 2013, 11:37:21 am »

Glad you got it going

When the SFC fails there isnt a lot you can do as a repair install is the only way I have found to fix the SFC.

Shane

Willy2 · « **Reply #10 on:** September 09, 2013, 07:54:45 pm »

Quote from: rovert on September 05, 2013, 12:54:40 pm

File as requested

No, the symbolic links weren't OK because 3 links pointed to a parent of the link:

"C:\ProgramData\Application Data" pointed to "C:\ProgramData"
"C:\Users\Default\AppData\Local\Application Data"pointed to "C:\Users\Default\AppData\Local"
"C:\Users\Millsie\AppData\Local\Application Data" pointed to "C:\Users\Millsie\AppData\Local"

Willy2 · « **Reply #11 on:** September 09, 2013, 11:45:24 pm »

I thought this kind of recursive symbolic links were being eliminated in WR version v1.9.16 ?

Shane · « **Reply #12 on:** September 10, 2013, 09:21:11 am »

Quote

No, the symbolic links weren't OK because 3 links pointed to a parent of the link:

"C:\ProgramData\Application Data" pointed to "C:\ProgramData"
"C:\Users\Default\AppData\Local\Application Data"pointed to "C:\Users\Default\AppData\Local"
"C:\Users\Millsie\AppData\Local\Application Data" pointed to "C:\Users\Millsie\AppData\Local"

No, those are correct

Quote

I thought this kind of recursive symbolic links were being eliminated in WR version v1.9.16 ?

Only for Windows defender folder right now. Still working on a scanner and remover tool

Shane