Author Topic: Can't use pro without connection  (Read 15469 times)

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Offline zvit

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Can't use pro without connection
« on: February 11, 2022, 02:09:04 am »
I find it very frustrating (and unfair) that I can't use my pro version without an internet connection, because the software can't "verify" my code.
Occasionally, the reason I use the software is that I don't have an Internet connection and want to use the software to fix the problem.
It's true that there is a "Fix Network" without the pro, but it seems unfair that at that time I cannot use the software that I paid for with the pro features.

Please tell me if there's something to do about this.

Offline Boggin

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Re: Can't use pro without connection
« Reply #1 on: February 11, 2022, 02:43:43 am »
I've emailed Shane with a link to your thread.

I'm not sure if you will need a refund but I've asked him to sort it.

Offline Boggin

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Re: Can't use pro without connection
« Reply #2 on: February 11, 2022, 03:10:59 am »
I've had a reply from Shane with a workaround -

So once the program is able to connect to the internet the key is good for 7 days before it needs it again. He got it downloaded so if he gets the portable, opens it on a system with a internet connection he can then use it on the system without an internet connection.

Hope this helps.

Offline zvit

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Re: Can't use pro without connection
« Reply #3 on: February 11, 2022, 10:13:49 am »
I wasn't looking for a refund, this software is EXCELLENT!

Yes, he replied to my mail with the same answer. I continued to ask if this will work with an older version of the portable and he replied that it would.

Offline Boggin

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Re: Can't use pro without connection
« Reply #4 on: February 12, 2022, 12:59:10 am »
Glad that you were able to get sorted.