Many thanks for your quick response.
the screen shot have to wait till tomorrow, cause i´m at office now and I can´t connect from my house later.
let me explain a little bit more how things happen, perhaps U can get an insigh of what is happen.
after I finished my system cleaning my dial up connection was working (was connecting to the server) but when I tried to open any internet page or check any pop3 mail account all that i got was a very quick "not server found error", calling my attention that in the status windows of the connection there was no activity (always 285 bytes send, 60 bytes received).
I did a little mechanics with the windows services and now things are worst, I start the dial up connection fine but after having the "connected" message no connection icon appears in the status bar, programs says that didnt found any connection and the modem keeps using the hone line until I close the current windows session.
any idea on how to solve the messed system
thanks again
Sam