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Here is how to turn off the hardware acc.http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/turn-off-hardware-acceleration-in-windows-7/7a810b31-41d4-438e-bbe3-2e356459b592Shane
See if this helps http://www.sevenforums.com/graphic-cards/156331-disable-hardware-acceleration-option-disabled.htmlShane