Author Topic: Something blocks my repair - it cannot run (Windows Repair v3.3.1) (Read 20555 times)

Dorthejuul · « **on:** August 04, 2015, 02:51:30 am »

I am trying to make a Windows repair, but it refuses to run. "The current repair has failed to start 4 times. Something is keeping the repair from runninng.

I have already:
1) Opened PC in safemode
2) Disabled all 3rd party programs (via msconfig)
3) Cut off all power etc. and re-plugged it

What else could be interupting the repair? What did I not do?

Please help

Boggin · « **Reply #1 on:** August 04, 2015, 03:42:26 am »

Why are you trying to run it and have you run a sfc /scannow to see what that reports ?

Dorthejuul · « **Reply #2 on:** August 04, 2015, 10:35:52 am »

I got my own PC fixed this way, and my husbands laptop is EXTREMLY slow even though there's a lot of space free. It is approx 3-4 years old now, and might have several errors in the system?

Have now run sfc /scannow, but the window closes right after having reached 100%. There's no report to view.

By using Windows Repair v3.3.1 I have run Pre Scan and Check Disk and all errors are corrected, but it is still not enough to run the Repair.

What to do?

Willy2 · « **Reply #3 on:** August 04, 2015, 11:22:07 am »

- (Temporarily) disable the anti virus.
- At which point does Windows Repair fails to run a repair ? Right at the beginning ? What does the log file say ? Perhaps you can try to run other repairs first ?

Julian · « **Reply #4 on:** August 04, 2015, 11:33:46 am »

try running in safemode with networking. usually that will stop anything that gets in the way

Dorthejuul · « **Reply #5 on:** August 04, 2015, 11:38:51 am »

The Windows Repair never really starts, so yes, right from the beginning and the log therefor don't say anything. WinRep just says, that something is blocking, and should be unblocked before trying again. I already did disable my antivirus, which is why I don't have any more ideas of what to 'close', disable etc.

I only operate the WinRep in safe mode, but it doesn't help

Willy2 · « **Reply #6 on:** August 04, 2015, 11:58:38 am »

- Are you able to open the main repair screen ?

Dorthejuul · « **Reply #7 on:** August 04, 2015, 12:21:52 pm »

I can open all the different sheets in WinRep. Only problem is, that when I go to Step 5 "Repairs" and start it, it cannot begin properly. It tries four times, and then says "that something is blocking"

Also: does anyone know why sfc /scannow just closes down after running and no report is to be found anywhere?

I really appreciate all your efforts to help my - I am not much into these kinds of areas

Boggin · « **Reply #8 on:** August 04, 2015, 01:30:27 pm »

It's possible that it's because sfc /scannow has found something.

Does the sfc /scannow complete in Safe Mode ?

Dorthejuul · « **Reply #9 on:** August 04, 2015, 01:53:52 pm »

Yes, sfc /scannow completes 100% without any problems.

Boggin · « **Reply #10 on:** August 04, 2015, 02:29:44 pm »

Quote from: Dorthejuul on August 04, 2015, 01:53:52 pm

Yes, sfc /scannow completes 100% without any problems.

So what did it report ?

Dorthejuul · « **Reply #11 on:** August 04, 2015, 02:38:30 pm »

As I wrote before, the sfc /scannow just closes down when it is complete. I don't know where to find the report. (It doesn't write anything afterwards. It reaches 100% and dishappers).

Boggin · « **Reply #12 on:** August 04, 2015, 02:51:22 pm »

What I meant by does it complete in Safe Mode was did it give its report after reaching 100%

Can you check to see what a chkdsk /f reports ?

I'm assuming your husband's laptop is Win 7 ?

To view the chkdsk report go Start - type eventvwr and press enter.

When Event Viewer has read the logs expand Windows Logs, click on the name Application - Action - Find - then type into the Find box, chkdsk or wininit and press enter.

Cancel the Find box and then read the report in the scrollable window and make a note if it gives any KBs in bad sectors.

You can post the report if you want by clicking on Copy/Copy details as text then right click in the Reply box and select Paste.

Willy2 · « **Reply #13 on:** August 04, 2015, 03:56:18 pm »

- Microsoft offers a number of "Fixit" programs. Perhaps those will help to make windows repair run.

Dorthejuul · « **Reply #14 on:** August 05, 2015, 02:21:21 pm »

So, now I really messed everything up!

I found out how to go to advanced settings (F8) when starting the computer. I asked Windows to repair itself, but to make a backup and keep my files. Everything went well, untill the reboot. Now Windows cannot open, and an error comes up and keeps saying "Windows configuring will continue after reboot". When I reboot, it all starts over again with the error and the request for reboot.

Do I need to find a CD-rom with Windows 7 and insert it before starting the computer? -I only have a license for a pre-installed Windows 7-version and therefore have no CD.

OMG - I almost give up!

PS. There are 0 kb in bad sectors!
PPS. It will not help you with a screen shot of the reports, since everything is in Danish

Julian · « **Reply #15 on:** August 05, 2015, 03:01:27 pm »

Alright no need to give up take a deep breath is this a laptop? And if so what brand and what os do you have

Boggin · « **Reply #16 on:** August 05, 2015, 03:02:54 pm »

I'm unclear which option you used in the Advanced boot options to ask it to repair itself as well as make a back up - can you elaborate on that please ?

Dorthejuul · « **Reply #17 on:** August 06, 2015, 12:52:17 am »

Computer is a laptop from Packard Bell. It runs Windows 7.

In the advanced boot option, there was an option in the "Repair computer" that offered to set to factory default but still keeping my files. I chose this option and it made a back up on c:/backup. Once it was finished it should reboot. It shuts down, starts up with "reading files" but then comes an error saying "The system configuration could not be done. If you wish to continue this configuration, you should restart the computer", and then a box with OK to click on. And then it goes on in circles - restarting - reading - error message - restarting - .....

I remember once "in the old days" you could make a "rescue disc" (3,5" disc), which is why I thought of a Win7-cd containing all the files...???

Boggin · « **Reply #18 on:** August 06, 2015, 04:38:31 am »

I think HP have a similar factory reset option that allows you to keep anything you have installed instead of wiping everything.

Are you able to boot back up into the Advanced boot options and select either Safe Mode with Command Prompt or go onto the Recovery Environment where the factory reset option is and see if Startup Repair can do anything.

If that can't do anything, on your way to the RE make a note of the Location where it says your OS is.

In the RE then select Command Prompt and see if this cmd will do anything, or you could try this cmd before Startup Repair.

This is assuming C: as where Windows sees your OS is located as it doesn't always list it as C: - it can sometimes be D:

dism /image:c:\ /cleanup-image /revertpendingactions

Enter exit to close the cmd window then Restart to see if there's any difference, but you are in no mans land when it is in the middle of a factory reset.

Dorthejuul · « **Reply #19 on:** August 06, 2015, 05:14:26 am »

Sorry, no. No matter what I do, I end up with the same error. If I try to start up with a windows 7 cd in the diskdrive, shouldn't it then be able to find the missing/broken files from there? And if it works, would my backup files on c:/backup still be there?

Boggin: What is RE?

Boggin · « **Reply #20 on:** August 06, 2015, 08:58:08 am »

RE = Recovery Environment which is where Startup Repair etc. is located.

I'm not really sure what to advise as the machine is in the middle of what in effect is a repair install which is where your personal stuff remains intact while the OS is repaired, but something has gone drastically wrong.

Booting up with your install disk would only give you the same option of the Advanced boot options, navigating to the RE or a Custom install - but if your install disk doesn't include SP1 then you may get an error when trying to navigate to the RE.

What did the revertpendingactions cmd report and did the Startup repair run ?

If you can boot up with the install disk you would press enter when Windows Setup (EMS Enabled) is highlighted and then use the dropdown to confirm or change the language and currency then navigate to the RE.

The restore point option isn't likely to work as there isn't anything to restore from and if you had created an external system image, you would have already tried that option.

That only leaves fixing the MBR but I'm not confident this will work either.

Follow the steps for Win 7 by clicking on 5 in the side index in this article for that. https://neosmart.net/wiki/fix-mbr/#Fix_the_MBR_in_Windows_7

I don't know if that Easy Recovery Essentials is a freebie or what it does, but as you have an install disk, that may be sufficient.

Dorthejuul · « **Reply #21 on:** August 06, 2015, 09:43:29 am »

As I can see, I am unable to get any reports. Tomorrow I should get a CD with Win7, since I only have a pre-installed windows-version and therefore no cd. I only have the product key for it (or what it is called). Once I get the CD, I will try to do as you have written.

Thanks to all of you for your big efforts. Please cross your fingers that it will work.

Boggin · « **Reply #22 on:** August 06, 2015, 10:42:33 am »

Where did you get the product key from and where are you getting the Win 7 disk from ?

Julian · « **Reply #23 on:** August 06, 2015, 12:51:27 pm »

Im wondering if you can mash the f8 button and let it show what its loading or get it into the repair mode

Julian · « **Reply #24 on:** August 06, 2015, 06:01:33 pm »

Hmmm if you have a usb to format you could download Windows 10 and use Rufus to make a Windows togo usb it will make your usb a live os to where you can access your files in your personal user folder