new folder option gone !

[Boggin]

OK - if it was known when this first occurred (and not just found out) the restore points could resolve.

Micky, have you downloaded any programs recently or since you last used the new folder option ?

[Shane]

Well lets double check that the registry keys we added are still there and something isnt removing it.

Open regedit and confirm that these are in the registry

HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New

On the right when you click on it you will see "Default" and it should have the value of {D969A300-E7FF-11d0-A93B-00A0C90F2719}

Next will be

HKEY_CLASSES_ROOT\Folder\ShellNew

Make sure that is there as well and it should have some values of
IconPath
and also
"ItemName"="@shell32.dll,-30396"
"MenuText"="@shell32.dll,-30317"
"NonLFNFileSpec"="@shell32.dll,-30319"

Shane

[micky]

Thanks for your help with the cmd Boggin, much appreciated.
I havent downloaded anything for some time other than images,, but I noticed the 'new' missing after I deleted google chrome

[Boggin]

Thanks for your help with the cmd Boggin, much appreciated.
I havent downloaded anything for some time other than images,, but I noticed the 'new' missing after I deleted google chrome

That not may have been when it happened but after checking the registry keys as Shane has just suggested, then trying a restore point prior to uninstalling Chrome may/not produce anything.

Off to roost.

[micky]

You take me to scary places Shane    but I thing I got there for menuhandlers/new,,,to the right, 'default'  REG_SZ then NEW MONIKER and when I clicked it says value data 'new moniker'

[Shane]

Post a screen shot of that for me please, that way I can double check you are in the right spot and I can see what you are seeing

Shane

[micky]

 :thinking:I dont no about screen shots Shane, Im stupid

[Shane]

A person is only stupid if they are unable to learn. Otherwise you are not stupid, you just need to be taught

http://www.take-a-screenshot.org/

Shane

[micky]

Thanks for the encouragement Shane,,and hey,, Im getting to grips,,slowly but surely..following your first instruction ending with contextmenuhandlers/new there appears to be no value set ! its blank.

[micky]

This is the first screen shot Shane, please see attached.
I tried to cut and paste it to this message box but it didnt work out.

[micky]

 please find attached the shot of what I found on your other request.

[Boggin]

Depending upon what Shane can do with those, for me this is looking more like a factory reset or a repair install, but the latter for Vista can be a bit involved if you don't have an install disk that doesn't include SP2 http://www.vistax64.com/tutorials/88236-repair-install-vista.html

[Shane]

OK I am going to do one last thing, I am going to go and grab every registry key I can find that has to do with that and get a new reg file for you to try. But first, are you on 32bit or 64bit windows?

Shane

[Shane]

OK so I searched the registry for everything that had to do with the new menu and anything with the shellnew command. Found 35 locations lol

And I put them all into one reg file for you. Open the zip file and if you are on a 32 bit system run the file that says 32bit, if you are on 64bit run the 64bit reg file in the file.

Once done reboot and lets see how it does. If this fixes it I may add this as a new repair in my Windows repair program

Shane

[micky]

  Shane my jaw just hit the keyboard,, how are you at fixing jaws ?
You fixed it, everything is back, new folder,shortcut, contact,briefcase, compressed zip,,,,,,its all back.
You not only fixed it but taught me a bag full of things I never even heard off.
Your understanding of people that are not conversant with pc workings is outstanding.
Thank you so much as there is no way I could have had my computer fixed or replaced.

[Shane]

Awesome

I will make a note in my to do list to add a new repair to the Windows Repair tool to repair the "New" menu

Shane