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windows can't check for updates
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Topic: windows can't check for updates (Read 10867 times)
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donald
Newbie
Join Date: May 2014
Posts: 6
Karma: 0
windows can't check for updates
«
on:
May 11, 2014, 06:10:05 am »
i'd like your opinion on what may be happening here......
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Shane
Administrator
Hero Member
Join Date: Sep 2011
Posts: 9281
Location: USA
Karma: 137
"Knowledge should be shared not hidden."
Re: windows can't check for updates
«
Reply #1 on:
May 12, 2014, 12:05:12 pm »
Since it doesnt show a error number or any more info there is no way to tell what the problem is.
I know from your other post that you used my Windows Repair program, did you make sure to run all the repairs? And can you get a screen shot of the actual error message from Windows updates?
Shane
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donald
Newbie
Join Date: May 2014
Posts: 6
Karma: 0
Re: windows can't check for updates
«
Reply #2 on:
May 22, 2014, 12:47:00 pm »
there is not a particular error message number, just the balloon that windows cannot check for updates.
the windows update screen says never been updated, the windows installed updates shows 387 installed updates.
it seems like the link between the 2 things is gone.
any ideas for me.
thanks
donald
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Willy2
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Join Date: Oct 2011
Posts: 1165
Karma: 18
Re: windows can't check for updates
«
Reply #3 on:
May 22, 2014, 02:23:07 pm »
Run Windows Repair All In One with (at least) "Repair Windows Update" ticked.
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donald
Newbie
Join Date: May 2014
Posts: 6
Karma: 0
Re: windows can't check for updates
«
Reply #4 on:
May 23, 2014, 05:29:01 am »
ran the repair for windows update (only), no change, the problem persists
here is the log file created. perhaps you can determine
my next step from it's content, i do not know what it is telling me.
cheers
donald
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Shane
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Join Date: Sep 2011
Posts: 9281
Location: USA
Karma: 137
"Knowledge should be shared not hidden."
Re: windows can't check for updates
«
Reply #5 on:
May 23, 2014, 08:51:57 am »
Go to C:\Windows\Winsxs
LOTS of folders here, scroll all the way to the bottom to where you will see a few files. What files do you have there?
Shane
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donald
Newbie
Join Date: May 2014
Posts: 6
Karma: 0
Re: windows can't check for updates
«
Reply #6 on:
May 23, 2014, 09:55:26 am »
hi shane, thanks for your help.
here is a snip of those files
donald
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Shane
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Join Date: Sep 2011
Posts: 9281
Location: USA
Karma: 137
"Knowledge should be shared not hidden."
Re: windows can't check for updates
«
Reply #7 on:
May 24, 2014, 05:37:07 pm »
See if you can delete all those xml files.
Shane
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windows can't check for updates