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Messages - heptigb

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General Computer Support / Re: windows 10 wont boot
« on: January 28, 2020, 04:23:19 pm »

fyi
-a new windows directory was created during the install

questions

system image seems a great idea, is that copied off to a cd? i can try and google the process

im not sure where the start up repair report is accessed is it logged to a text file that can be viewed?

thanks Bill

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General Computer Support / Re: windows 10 wont boot
« on: January 28, 2020, 03:11:08 pm »
 i down loaded the recover tool and installed it so windows 10 is up and running. it means it will take some time to get the machine back to where it was as the apps are going to have to be reloaded but not to big a deal. The machine had both a windows 7 drive and a windows 10 drive an I could boot either as I was trying migrate everything to 10.  I began a turbotax install and realized i was on 7 and bailed out, every thing went sideways and neither drive would boot. Both drives seem to ok all my files are present, the widows 7 drive is re attached and my files are still fine, I've been using a laptop while sorted the mess out. I have no idea what would have happened that would have effected both drives at the same time as 7 was the only os operating I plan on virus checking the turbotax file but don't really think that could have done this. power surge??? don't know if I should trust this machine now or if some other problem is till lurking. Thanks for your help, and patience. Best Bill

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General Computer Support / Re: windows 10 wont boot
« on: January 28, 2020, 09:02:57 am »
thanks for the help i'm downloading on to a usb drive now so hope I can get that to work  best Bill

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General Computer Support / Re: windows 10 wont boot
« on: January 28, 2020, 08:12:16 am »
ok, i've tripped over all the syntax I believe I may have it correct now, it  says windows resource protection cant start the repair service, when we began youindcated i might need to create a recovery cd, Im guessing that's the next step?

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General Computer Support / Re: windows 10 wont boot
« on: January 27, 2020, 03:36:58 pm »
Currently because the machine wont boot I using a utility that boots it from the cd its creating drives that are ram drives I think, consequently the mappins look like the attachment The d drive contains the windows 10 files and apparently the x: dive is created by the cd as a place to boot the machine when it loads from the cd, perhaps some modification of the path is need to tell to ignore x:?  Thanks aging for assistance

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General Computer Support / Re: windows 10 wont boot
« on: January 27, 2020, 10:01:01 am »
Tom

Thanks for your help I ran check disk and it found some errors so I let that complete I, then attempted to run the commands for sfc, but it appears there is an error in syntax as it gives a syntax structure screen, see attacments, thanks very much for your help.

Bill

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General Computer Support / windows 10 wont boot
« on: January 26, 2020, 08:44:03 am »
I have a windows 10 pc that wont boot, when started it attempts to run a repair on it self and that fails and it wants a  windows cd which I dont have(machine purchased ith os installed no media). I bought a cd called fix it now that boots the computer in widows 8 and contains tweaking application ver 3.7 so apparently older than what is current. In attempting to set the log path  the cd creates a drive and wants to set the path to the cd so I set it to my hard drive so it has a writable path. The OS is on the d: drive does that path get set somewhere else or does the log path tell it where the os is located?

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