Messages

1

Tweaking.com Support & Help / Re: Tweaking.com scan totally messed up my laptoop

« on: October 26, 2018, 02:28:38 pm »

It's brand new - HP Pavilion 790
Intel i7 CPU
16G RAM
256G SSD + 3TB HDD
Nvidia GTX 1060 3G
It's a nice PC except for the sound issue

2

Tweaking.com Support & Help / Re: Tweaking.com scan totally messed up my laptoop

« on: October 26, 2018, 01:11:17 pm »

I've uninstalled the audio drivers multiple times.  The sound works for a couple of hours and disappears.  I ran the HP Support Assistant this morning - same deal.  This PC has an Nvidia graphics card with its own sound drivers but since I'm not using the HDMI output I am using the stock HP Conexant sound drivers.  I'm wondering if there's a conflict between the two.  I have the audio going through a switch box so she can switch between a Bluetooth headset and the monitor speakers so I just used the DP port for video.

3

Tweaking.com Support & Help / Re: Tweaking.com scan totally messed up my laptoop

« on: October 26, 2018, 12:53:55 pm »

I did a reset with saving the data files and it brought me back to 1809.  I expected to have to do all the updates but it didn't.  This is the first time I haven't done a nuclear reset and as I install my apps they pick up right where I left off so there must be some registry info and appdata preserved.  If Tweaking works for 1803 then it should be safe for me to use it on my wife's new HP which keeps losing its sound??

My activation was restored with the reset. 

4

Tweaking.com Support & Help / Re: Tweaking.com scan totally messed up my laptoop

« on: October 25, 2018, 03:03:04 pm »

I tried that as my first option without success.  I couldn't even get the control panel or settings to work.  I finally did a factory reset which brought back my Windows license, PIN login, etc.  Now I'm re-installing my programs and will make sure I do an image backup before trying this again.  Of course, Microsoft restored all their bloatware which I had to remove.

5

Tweaking.com Support & Help / Tweaking.com scan totally messed up my laptoop

« on: October 25, 2018, 10:51:09 am »

I have an ASUS i7 64 bit laptop running Windows 10 - 1809.  I read about Tweaking.com earlier this week and decided to try it so I bought a 3 license package for my wife and me.  I have installed and run it on my Windows 7 desktop without a problem but my Windows 10 laptop is another story.  After finishing here's what happened:
My Windows activation is gone and Microsoft wants me to buy a license
My Windows 10 key doesn't work (it came with my laptop from Newegg)
My PIN entry is gone so I have to use my password to login
My PC Matic Supershield doesn't work - totally off and can't be restarted
My Restore points are gone - I did a restore before running Tweaking.com
I just wasted $52 and now I have to spend hours reloading a months old image back-up and re-installing my software
What the h___ happened???
Sorry for the attitude but I am really upset