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Messages - sueandco

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1
Hi,
Thanks for all your help problem solved.
Sue

2
Hi Satrow.
Thanks for that I shall remove the fax if I can.
and follow the rest of your advice.
Thanks again
Sue

3
Hi
I did
"Repeat the same steps by entering Registry Editor and deleting HKEY_CURRENT_USER\Software\Zemana\ and HKEY_LOCAL_MACHINE\SOFTWARE\Zemana\
Reboot the computer."
 it started as it should and they are no longer listed in the device manager.
I dont remember if this was an upgrade from xp sp3 or if it was a reinstall. There is a Windows.old.000 file on C

4
Hi Satrow
I have found 2 Zam entries
"ZAM Guard Driver" and "ZAM Helper Driver"
Both are started shall I stop and then disable Them
Thanks
Sue

5
Hi Satrow
I did uninstall zemana, it is not listed in any programs I did a search and it is listed in a regrunlog.
here is a copy.
I get no errors on restart.

Thanks
Sue

6
Hi
second command did it.
here is system info file
Thanks
Sue

7
Hi Satrow,
Here is minidump only one listed.
When i tried to get system information I get this: Can't Collect Information. Cannot access the windows management instrumentation software. Windows management files may be moved or missing.
Thanks for your help
Sue

8
Hi
the same message ha come back after safe mode and cmd commands as listed and reboot.
Thanks
Sue

9
Hi
here is CBS log
Thanks
Sue

10
Hi,
there were errors which were corrected by sfc /scannow
on restart I got message
"Failed to connect to the system event notification service this problem prevents standard users from logging on to the system"
What does this mean? i have done nothing else but restart.
Thanks for your help so far
Sue

11
Hi
I dont know what this error is and also what my next step should be as I am having a problem with my Win 7 32 which goes to bluescreen then restarts at the end of any large download (which is not completed)
Here is windows repair error System error &H8007007E (-2147024770) the specified module could not be found.
Any help welcome
Thanks Sue

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