hi, nick here,
since none of those things worked, i tried to format and install windows from the manufacturers disc which came with the computer. it didn't work either. this is the message i received-
this version of windows could not be installed. your previous version of windows has been restored, and you can continue to use it. before trying to install this version of windows again, check online to see if it is compatible with your computer.go to the microsoft website-
www.microsoft.com. and search for upgrade advisor.
i did this and the upgrade advisor said it was in fact compatable. i tried again, and windows 7 still would not install...if i can't get this piece of junk running smoothly, i'm bringing it to a different store next time, as i couldn't install windows last time something happened also.
thank you for your time and help,
Nick