Messages

1

General Computer Support / Re: System Restore etc

« on: August 14, 2017, 06:13:04 am »

HI,
Not sure if you actually received my reply....I could only go back to 8/9...it wouldn't go any further, but it did work.
No volume, still, but it is what it is.
I will try and see what I have in my Dell, and then compare and see if I can fix it.
Thank you for all of your help.

2

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 02:15:01 pm »

Yes ! I plan on doing that to my Dell desk top...thank you again!

3

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 01:39:18 pm »

Hi,
I could only go back to Aug 9. But it did install successfully. The volume level is good on the task bar but no audio alas.
So I don't know what to do next and I don't want to inadvertantly screw the install up.
thoughts?

4

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 12:50:55 pm »

Hooray!
The system restore RESTORED !!
Thank you for you patience.
Still no volume, but now I will try the real tek install link again and see what happens.

5

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 10:59:21 am »

Thank you for being so patient....I will give it another try after carefully checking for spaces.....

6

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 07:56:55 am »

Hello,
I did the UTube, wrote down the instructions and this is what happened:

HI, I followed the instructions to the letter, however, when I got to the prompt:
takeown/fWindowsApps/r/dY...
I got a message: takedown part it says is not recognized etc
So, I tried it various ways, and still no go. I even skipped that command and went to the next one...nope.
I don't know what to do...thoughts?

7

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 07:17:07 am »

And my "driver" date is: 9/26/2016  version: 6.0.1.7944
thanks again

8

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 07:07:14 am »

BTW, there is no button to shut off the system protection.

9

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 07:04:41 am »

HI again,
Thank you ...I just wrote down the UT instructions, and will do. BTW there are no red x's, sorry.
I will get back to you ....Thanks

10

General Computer Support / Re: System Restore etc

« on: August 13, 2017, 04:32:22 am »

Hello,
I could not do System restore on Safe Mode ( I tried it twice) It failed. The second try I got an error message of:0x80070091
I still do not have sound. I have down loaded the link you gave me and cannot find if it is indeed integrated into the system ie: installed-It seems as if there is a block not allowing it to be installed. I am wondering if I need to delete anything first ?
(I have also read that system restore was not installed in the Windows 10-)
So I am at my wits end.
Thanks for your efforts though.

11

General Computer Support / Re: System Restore etc

« on: August 12, 2017, 02:39:13 pm »

Hello again...I installed that link...and still no audio...I probably am not doing something right.
I downloaded the 64 because that is what I have...rebooted etc.
No audio ...should I delete anything? Thank you for your previous help.

12

General Computer Support / Re: System Restore etc

« on: August 12, 2017, 01:53:04 pm »

Thank you very much...I will give that a try

13

General Computer Support / System Restore etc

« on: August 12, 2017, 01:33:18 pm »

Hello,
I am not a computer type person, so please bear with me. I have an HPNotebook Laptop Windows 10-I have no volume in my videos ...I have volume (noises) in the computer itself. This is the 2nd time I have lost the audio. I fiddled around with everything I oculd find that said sound/audio etc and somehow fixed it the first time. (don't ask me how I did it). However, it has gone mute once more. I have tried everything.. ..hours...to restore it. Nope, Nada. I have tried the system restore and that created another problem. It will not restore. I get an error message that states: )x8007025d saying that it did not complete. (I have this same issue on my desktop Dell (windows10). So I could not go back to a previous time with hopes of getting audio back. I went into the control panel and into anything audio I could find again..and found one issue that I cannot find a driver for without giving up my first born so to speak: Device ROOT\MEDIA\0000 requires further installation. & another one:Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C80C1&REV_1000\4&15e25285&0&0001 requires further installation.
I don't know if these messages mean it is the problem with the audio or not.
So I basically have a 2 in 1...the fix to either one would be awesome as I am at my wits end. Thank you
PS...I am a layperson and not to savvy on computer talk