Messages

1

General Computer Support / Re: Settings and Cartana will not open

« on: July 28, 2017, 04:33:19 pm »

thanks so much to everyone. Windows completely locked up with an update on Friday. Had to get help to reinstall. problem is solved for now.

2

General Computer Support / Re: Settings and Cartana will not open

« on: July 22, 2017, 05:36:10 pm »

I tried the recommendation. It did not work. Windows key+i will not open Settings and Windows key+c will not open Cortana. I cannot get them  to work any way I have tried. thanks for the help. Any other suggestions?

3

General Computer Support / Settings and Cartana will not open

« on: July 22, 2017, 10:55:14 am »

I have run windows trouble shoot. I receive the message the ShelfExperienceHost and Cartana need to be installed correctly. I have run the tweak repair several times. Each time it says that there are 43 items that need repair. When the process is complete, neither settings nor Cartana will operate. Not sure if any of the 43 items are solved.

What would you suggest I do next? thanks for your help.