Messages

1

General Computer Support / Re: Superfetch service missing.

« on: August 29, 2016, 07:34:17 am »

To Boggin,

In following your instructions I found that sppsvc was not started, and by using the last
(2) commands, i.e., net start sppsvc, and slui.exe, the 'non-genuine Windows' problem
went away.  Thank you so much for this.

I tried the 'System Update Readiness Tool' as you suggested.  Unfortunately, it did not
correct the computer freeze problem.

This has got to be one of the weirdest problems I've come across in all of my years of
computing.  That is, after restarting, everything comes up as expected.  However, when
clicking anywhere on the display the computer freezes for several hours, and then if left
alone it unfreezes itself.  After that it works like a charm.

If I look at Superfetch properties when the computer is working I see that the service
status is stopped.  Trying to start it gives me the error message as I originally reported. 
In retrospect, could this possibly not be a Superfetch problem after all, as initially thought,
and could be something else?

Boggin,  I can't thank you enough for spending so much of your time in attempting to
solve this problem.  It is people like yourself that are selfless, and truly are an inspiration
to help others.

To JPM,

I downloaded 'Tweak Prefetch' and found that Superfetch was already disabled.  I've tried
some of the different options, and so far nothing worked.  Do you think this problem might
be due to something else, as I've noted to Boggin?

2

General Computer Support / Re: Superfetch service missing.

« on: August 25, 2016, 07:24:52 am »

1-  After the computer unfreezes an error message comes up- "C\Win\System32\Compmgmt.msc; This
     operation returned because the timeout period expired."
2-  In the startup, between the screens that say "Starting Windows" and "Welcome", I hear a short pop
      emanating from the speakers.
3-  When the computer unfreezes there is a message in the screen's bottom right that says;
                  "Windows7 Build 7601 This copy of Windows not genuine."
     I bought this copy from a legitimate vendor in 2014.  It came in a sealed MS Corp. package with all of
     the official ID's and product key.

I'm including the above in the hope that the info might help you to help me.

3

General Computer Support / Re: Superfetch service missing.

« on: August 25, 2016, 07:02:03 am »

I followed your suggestions, and they didn't correct the problem.  I had to leave the computer running
overnight in order for it to unfreeze itself.

I certainly appreciate your going all out to help solve the problem.  I'm clutching at straws, and will give
you any additional info that may help, as follows:

4

General Computer Support / Re: Superfetch service missing.

« on: August 24, 2016, 07:36:33 am »

Hi Boggin,

Thanks for the site.  I downloaded and went through all the motions to install the Superfetch file.
The result was no change at all (computer freeze), and I get the same error message.  This is the
reason it took me all this time to reply to you.  Does 're-starting' disable 'Superfetch'?

If I click on 'Superfetch' properties its window shows the following:
        Service Name:  SysMain.dll.
       Service Status:  Stopped.  If I click on its 'Start' button I get the same error window as before.
Path to Executable:  C>Windows>System 32>svchost.exe -k Local System Network Restricted.

I looked up the svchost file but could not find the -k flag.  I could also not determine what  "Local
System Network Restricted" meant.


Hi Willy 2,

Yes, I do have 'SysMain.dll'.  It's listed in System32.

5

General Computer Support / Superfetch service missing.

« on: August 23, 2016, 03:09:23 pm »

Hi Everyone.

Whenever I start up my Win7 Pro computer all of the icons come up.  If I click on any one of them
the computer freezes.  I've learned that after that happens, and if I leave it alone in that state, the
computer will unfreeze itself after several hours, and I can continue working.  No other functional
problems occur.

Investigating the above has led me look into the 'Superfetch' service, which is designed to speed
up app. launching by preloading the apps.  In looking at its properties I get the following error message:

                             "Windows could not start the Superfetch service on Local Computer"
                                       "Error 2: The system cannot find the file specified"

I tried to find a fresh copy of the service to download, but couldn't find any.  Reloading Win7 Pro also did
not correct the problem.  Because of this problem I try to leave my computer on whenever possible.

Your help will certainly be appreciated, and will go towards keeping whatever hair is left on my head.
Thank you.