Messages

1

General Computer Support / Re: Windows Update Hangs Indefinitley

« on: June 22, 2016, 06:50:28 pm »

Hi Boggin,

Thanks for the quick reply. Yes, I did run the Pre-Scan in Option 2 before running the Repairs. The Pre-Scan found no Package Files or Environment Variables problems, but did find 61 Reparse Points problems  - all of which your program fixed with Option 2.

Fortunately, running Windows Update has not maxed out my CPU.

I will try your other suggestions and let you know if I have any success.

Thanks,
Gregg

2

General Computer Support / Windows Update Hangs Indefinitley

« on: June 22, 2016, 04:57:26 pm »

Hi,
I ’m running Windows 7 Home Premium - 64 bit with SP1 and haven’t been able to get Windows Update to work since mid-March.  I am experiencing 2 problems without receiving any error codes:  1) Windows Update will not download or install any new updates, not even 1 or 2 small updates, instead it hangs indefinitely indicating 0% downloaded; and 2) Windows Update hangs indefinitely when checking for updates. I ran Windows Update Troubleshooter 3 times today.  Each time it found error 0x80070057, but was not able to fix it. Next I downloaded and ran your Windows Repair v3.9.3 twice in Safe Mode selecting 37 jobs both times, including Repair Windows Updates.  No issues were found. However, I still have the same 2 problems with Windows Update, except now the update history was reset and no new updates are displayed until I can successfully check for updates.
Any suggestions how I can resolve this error and get Windows Update working properly.
Thanks, Gregg