Messages

1

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 28, 2016, 05:06:05 am »

I helped Scott get in to the business and have and will continue to send all the business I can same a I will and have been recommending your site.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 28, 2016, 03:43:15 am »

Originally the first thing they were to do is check the hard drive for bad sectors and that never happened. It wans to be 130.00 and if I needed a new HD Scott said he would do it for 30.00 extra. Because of all the problems there was no charge for the HD and everything was loaded back on I mean everything and it is so much faster.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 28, 2016, 02:42:55 am »

No they never even looked at The HD first or second time, one of them was fired, I don't like to hear that as jobs are scarce around here but apparently this wasn't his first or second time.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 27, 2016, 08:34:18 am »

Okay - just leave your thread open until it is job done.
Hi Tom
Been a long time as I was hospitalized for a short spell but my computer is finally fixed.
Took it in last week and got it back last Friday, tried to load printer on using the network and a message said that the driver failed to load. Next I tried again using the DVD that came with the printer and that seemed to work until I tried to open Windows Explorer and everything froze up. Took it back store they called me a couple of hours later and said it was fixed, brought it home and same thing.
Took it back yesterday and the Owner Scott Lemay who is a good friend was blown away when he heard it was my third trip. He asked the technician if he had checked the hard drive the first time I brought it in and of course he hadn’t. He turned the computer on and played with it a bit and then told me to show him what makes it frees up and that was no problem at all.
Scott apologised to me over and over and I left the computer again. I picked it up this morning and he put a nearly new 600 gig hard drive in place of my 400 gig, got all the info etc. off the old H.D., loaded Windows 7 and all programs including all files e-mail contacts, printer, I must admit that there is nothing missing and you would never know it was ever fixed except it runs much faster.
Because of all the errors and Scott was in disbelief that 2 of his technicians gave me back the computer not fixed, failed to find the problem my total cost was 130.00 all inclusive.
I am once again heading for scans, the story of my life but wanted to let you know the outcome and to thank you so much for the time and pure effort you so graciously showed me. I will be back around 8:00 am and if you have any questions please don’t hesitate to contact me anytime.
Very Sincerely
Pete

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 12, 2016, 09:22:28 am »

Ok, talk at you later.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 12, 2016, 08:04:58 am »

No I haven't had time to take it in, soon, I will let you know!

7

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 12, 2016, 06:24:30 am »

You may have to uninstall it first.

I use an Epson printer and have always installed it for wireless, so not sure if you could convert yours to wireless without the reinstall.

Printer works great and I received the discs today, is there a #1 and #2 and how can I tell which is which? Should I mark this topic as solved, and again thank you so much for everything.
Pete

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 10, 2016, 04:03:36 am »

Printer work great wireless no problem with set up. Should I mark my topic as solved and how do I do that?
Have a great weekend.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 09, 2016, 03:50:24 am »

Thank you kind sir.

10

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 08, 2016, 12:16:49 pm »

I used to like you, again have a great weekend oh yes question: I have a Canon Mg-3100 wireless printer that I loaded the software on Joanie's computer but I used the USB method. Is there any reason I couldn't re-load it using the wireless method  so I would no longer need the USB connection? Ha Ha thought you were done eh?

11

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 08, 2016, 07:17:50 am »

I would have done that a long time ago but I wasn't aware of it. You have been amazing, your effort to help me has been relentless and you have no idea how much I appreciate your help, my wife can't believe you put up with me for so long.
Pete

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 08, 2016, 04:04:59 am »

I am aware of that and lets not forget that a good portion of the deterioration was probably due to my lack of knowledge. I can't thank you enough for the many hours you spent helping me, not to many people would sacrifice their time to help an old guy. You asked me at one point if I had given you a Karma and I'm not sure how that works, could you let me know.
Thanks again.

13

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 08, 2016, 03:42:36 am »

I will still wait for the disks you sent and a least give them a shot, after all you were good enough to send them and I want to try them just to see if I can learn something.
It's not really thoughtful but a mater of reality, we have Joanie's computer, the Samsung Tablet so we honestly don't need to spend money so I can have a new computer. We are going to buy new lawn furniture for the pool yard and a new BBQ.
Will let you know when the disk's arrive and have a great weekend.

14

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 07, 2016, 09:39:48 am »

I don't want the new one, its a waste of money if the old guy can be fixed, there are things my wife wants that I would prefer she put the money into and it will be for the both of us. Yes he will put my computer back to original condition same as he did when I purchased I purchased it from him. Recover files from HDD, all third party software, ready to use and I trust him.

15

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 07, 2016, 09:03:03 am »

Yes she does and the guy who owns the local computer just called because my wife stopped in to see about a new computer for an anniversary gift to me for our 48th. She was telling Scott about my problems and I just got off the phone with him and he offered to completely make my HP new for 130.00 all inclusive with the exceptions of the hard drive, if need he would replace it for $20.00.
I new his Dad very well he was an alcoholic and I spent a considerable amount of time helping his family as best I could. Scott said he wished he could do it for free but he has a new partner and it wouldn't fly to well with him.
Do you think that is a good deal or what?

16

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 07, 2016, 08:25:34 am »

No I haven't done the compatibility test yet and what do you recommend, system trays icon or windows update?

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 07, 2016, 06:38:55 am »

Mine is caused buy food, if I eat to much  (RED MEAT), I am not a big drinker even though I make my own wine at home and I only get gout once or so every 2 years .
I will wait for the discs and I also wondered if I should I load Windows 10 on my wife's computer or is it too soon? and if I run  your repair program should I run it in safe mode and is there any section I would be more likely to screw up in.

Have a great day.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 07, 2016, 03:59:26 am »

Sorry I haven't replied my gout got far worse so I have off my feet completely. I agree with you I will take it in as soon as I am mobile and let you know when I get it back. Until then stay healthy and thanks to everyone who offered their time and input.
Regards
Pete

19

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 06, 2016, 10:21:59 am »

Yeah it's actually shortly after lunch it's a quarter after one here. When I tried to boot from the Paragon desk it says no bootable device insert boot disk and press any key. I looked on the DVD with the Paragon program and what's on that DVD is rK14free.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 06, 2016, 10:10:04 am »

Thanks Tom will be in touch, I will be away for a while but will let you know hen I am done.
Pete

21

General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 06, 2016, 10:02:01 am »

To get the Paragon disk to boot up what command do I use?

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 06, 2016, 09:47:02 am »

The top of the screen highlighted in blue  it
says administrator X backward slash windows backward slash system 32 backward slash CMD. EXE
The black screen says Microsoft Windows version 6.1 .7 600
X = backward slash windows backward slash system 32 in the cursor blinks waiting for a command to be typed.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 06, 2016, 09:35:38 am »

That's with the repair disk currently I have the screen in front of me that allows me to enter commands, should I insert the Paragon disc, and could you show me the commands I should enter in order to boot with the Paragon disc.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 06, 2016, 09:17:16 am »

I got it to boot up as far as it accepted my password, it is now at the blue screen trying to load. I used the repair disk I made and it has been sitting at the blue screen for 10min. or so. Will keep you informed.

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General Computer Support / Re: NEED HELP wINDOWS 7

« on: April 06, 2016, 05:37:23 am »

Good luck at the doctor's place and I will keep you informed thanks Tom