Messages

1

General Computer Support / Re: Internet Explorer 11 issue

« on: March 01, 2016, 03:14:33 am »

Hi Boggin,
I had saved to the desktop and run from there and also have run directly from the JAVA site.  Last night I did try and run in safe mode with no luck.  SFC found nothing.  The computer is just a month old so there are not really any issues with it other than the original glitch in the office updates and now the JAVA problem.  Everything else that I have run or opened on the computer seems to be working fine.

2

General Computer Support / Re: Internet Explorer 11 issue

« on: February 29, 2016, 04:51:42 pm »

This was not my lucky day.  Windows restore was not active so I have no restore point.  I spoke with a guy from the IT company that supplies services to my workplace today.  He too, had me do the repair option on the office program in programs and features and the repair failed.  He indicated that he could solve that problem for me tomorrow if I brought the computed in to him.  So I think I am good on the update issue. 
I tried method 4 as you suggested for the JAVA issue.  After running the fix-it and rebooting, the problem still exist with IE11 and the JAVA install still ask me if I want to run the program and I select run and then nothing else happens.  Just as before.

3

General Computer Support / Re: Internet Explorer 11 issue

« on: February 29, 2016, 03:40:48 pm »

Thanks for the reply.  I was having an issue with Windows updates for  microsoft office failing and giving the error 80070643 other windows updates work fine. I had run a few windows suggested fix-it programs for the update issue and no luck.  I found your website and program doing a search for the update issue and the 80070643 error.  I downloaded and ran your program thinking it might solve my problem.    I ran the pre-options and nothing was found.  I did select to back-up prior to running the program.  I ran the program in safe mode as instructed twice.  After the second run the computer came up fine.  I checked to see if the update problem had been fixed and it had not.  It was still occurring.  I used my computer online using Firefox and also opened a few programs on the computer.  I did not see any issues so I figured the program just did not fix my problem so sadly, I uninstalled it thinking the computer was fine except for the original windows updates not installing for microsoft office programs.  This morning I opened IE11 and noticed some images not loading and some web pages going to the URL but just having a blank page display.  Then I realized that I should not have uninstalled your program so quickly.  So I do not have the restore capability.

4

General Computer Support / Re: Internet Explorer 11 issue

« on: February 29, 2016, 08:59:10 am »

As an update to my problem.  I have found that my JAVA installation is no longer on my computer.  It does not show up in programs in Start menu or in control panel programs.  In going to the JAVA download site, it too, indicates that I do not have JAVA installed.  I then have tried twice to run the JAVA software installation file.  It starts and and a box appears and asks if I want to run the installation file.  When I select "Run" that box disappears and nothing else happens.  It never does anything else.  I waited about 30mins with no response.  So it looks like the program might have done something to the JAVA application and that may very well be my IE11 problem of certain pages and images not loading.

5

General Computer Support / Internet Explorer 11 issue

« on: February 29, 2016, 04:32:28 am »

I ran your program and after running, IE 11 in Windows 7, no longer displayed certain pages.  It went to the URL but just displayed a blank page.  In looking at properties of those pages all of them indicate Firefox HTML Document as the type.  Any suggestions as to what might be happening?
Thanks!