Messages

1

Tweaking.com Support & Help / Tweaking.com Uninstalled Most of My Apps

« on: May 02, 2022, 09:04:09 am »

I ran your program to repair permissions, the Windows Store, and restore important services.  Now, most of my apps are gone.

Based on past experiences I swore I would never use your program again.  Figured I would try one last time because everything I've tried to repair the Store has failed.  BIG mistake.

2

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: September 27, 2016, 09:22:50 pm »

Through research I was able to find a way to override WD being enabled permanently without using system restore.  It's now disabled as I wanted it.  I wasn't able to find a similar fix for the other services I mentioned but I'm not that concerned about those, at least not right now.  Unfortunately, however, it looks like I'm still going to get notifications about WD being off (PC status: At risk) in the lower right corner of my monitor because the Enhanced Notifications option (under Settings) is greyed out so that it can't be turned off.  I would ask you where to look in my registry or elsewhere to try and fix that but you'll never get an reply from Shane so no point in my asking.

I don't mean to beat a dead horse but it sounds like Shane doesn't think what happened to me (twice) is a result of a bug in his program and that it's just some weird thing that only affected one individual's machine (mine) for some unexplained reason, is that about right?  No one else has ever reported this problem?  I mean, a user not being able to disable WD has potential major repercussions as far as conflicts with their commercial antivirus, leaving them open to viruses, I would think.

3

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: September 27, 2016, 09:29:01 am »

Honestly I'm kind of afraid to try manually changing permission of services without a step-by-step walkthrough and I understand what Shane is working on is highest priority so getting a reply from him soon is probably unlikely. 

I think I'm going to try system restore in safe mode.  I have a restore point saved on 9/21, a few days before my problem, so in theory there's a good chance that will work.  I'll let you know how I do.

4

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: September 27, 2016, 09:07:38 am »

Doing a repair install with installation media would be my absolute last resort. 

What about an in-place repair install or system restore? 

Tried running TT in safe mode with networking and it didn't work.  Same result as before.

Tried your suggestion of enabling the hidden administrator and that didn't work either.  Same result as before.

I checked the executable path of WD (msmpeng.exe) and it shows Trusted Installer as having full control and Administrators, SYSTEM, Users, ALL APPLICATION PACKAGES, and ALL RESTRICTED APPLICATION PACKAGES as having only read & execute. 

Is it possible to for me (Administrators) to take ownership of WD manually or would the current policies deny me?

5

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: September 27, 2016, 06:42:43 am »

I realize you are a just a moderator so that's why I tried to be careful in my language to not imply you were Shane's partner or a co-developer of the program.  I apologize if I failed there.  I'm just extremely frustrated.  However I stand by everything I said especially that there has to be some kind of actual solution (e.g. a change to specific registry keys or command script) rather than a repair install.

Let me also add that I tried the "change startup type" option and got the error "there was a problem setting the service startup type for WinDefend - error: 2 - the user did not have the necessary access."  So I conclude that instead of maintaining my permissions for certain key services like WD, WR actually took them away.  I wanted to let you know this in case it helps narrow down what could have gone awry.

I did not run Technician's Toolbox in safe mode with networking like I did with WR.  Do you feel that would make a difference?

Thanks

6

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: September 26, 2016, 05:47:44 pm »

I don't know what my tech shop did the first time to get me back up and running.

Prior to running WR, WD was disabled and I was able to enable/disable it at will.  Let's be clear:  Tweaking.com Windows Repair changed this setting in my Windows Defender and the other services I mentioned, not my antivirus or anything else.  Even though it says it's running in my Task Manager Service settings, I'm getting notifications from Windows Action Center that WD actually is not running so who the hell knows.

I'm not doing a repair install and I think I've learned my lesson about using Tweaking.com in the future.  It's crazy that this happens to me and you guys won't/can't provide a solution.  That's weak customer service.  It's even crazier that I brought this problem with the program to your guys' attention and that it wasn't addressed.

I'll say it again:  Your program should not leave the user unable to change settings of Windows services.

I'll fend for myself.  Sorry to have bothered you guys.

7

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: September 26, 2016, 04:10:31 pm »

Under "Services - All Tasks", there is an option for "change startup type."  Should I try that?  Seems logical to me but I wanted to verify it is safe to try.

8

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: September 26, 2016, 09:27:38 am »

I hit full permissions on WinDefend and the others I noted. Nothing happened.  I rebooted and there was no change to the status of those services.  Please advise.  Thanks.

9

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: September 25, 2016, 04:30:21 pm »

Thanks for the quick reply.  I'll give that a try as soon as I can and report back.

10

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 12, 2016, 08:40:05 am »

@Boggin

With the recent responses, I just wanted to make sure my original request in Reply #11 wasn't forgotten.  Please let me know when you have a chance.  Thanks again. 

11

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 11, 2016, 01:57:36 am »

Btw since you mentioned safe mode...I did run WR in safe mode with networking as the program suggests.

12

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 11, 2016, 12:50:45 am »

I now see what you mean.  Even if I rerun WR using the command to disable WD I suspect the option to change its state (if I so choosed to) will again be greyed out and I'll be back to where I was after I ran WR on 8/9.  Unless someone can tell me differently.

13

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 10, 2016, 08:07:01 pm »

@Willy2:
I ran all repairs in one run.  From what I can see Option 27 does not disable WD.  Below is the repair information from WR on what option 27 specifically does:

Set Windows Services To Default Startup:
================================
This will set the Windows Services to their default startup state. This repair is loosely based on info found at http://www.blackviper.com.

By default this repair will enable:
- the Windows Firewall Service, called "SharedAccess" (XP) or "Mpssvc" (Vista & newer).
- the Windows Defender Service called "WinDefend" (Vista & newer).
- the Windows Search Service

I ran WR on 8/6 and 8/9 (yesterday), after the Anniversary Update. 

Thanks

14

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 10, 2016, 07:37:29 pm »

Thanks for taking a look at my logs, Boggin.  Much appreciated.  Here's the Services_Set_Permissions_Error_Log:

ERROR: Writing Security Info to <AppIDSvc> failed with: Access is denied.
ERROR: Writing Security Info to <AppXSvc> failed with: Access is denied.
ERROR: Writing Security Info to <ClipSVC> failed with: Access is denied.
ERROR: Writing Security Info to <CoreMessagingRegistrar> failed with: Access is denied.
ERROR: Writing Security Info to <DPS> failed with: Access is denied.
ERROR: Writing Security Info to <EFS> failed with: Access is denied.
ERROR: Writing Security Info to <EntAppSvc> failed with: Access is denied.
ERROR: Writing Security Info to <gpsvc> failed with: Access is denied.
ERROR: Writing Security Info to <LSM> failed with: Access is denied.
ERROR: Writing Security Info to <msiserver> failed with: Access is denied.
ERROR: Writing Security Info to <sppsvc> failed with: Access is denied.
ERROR: Writing Security Info to <StateRepository> failed with: Access is denied.
ERROR: Writing Security Info to <tiledatamodelsvc> failed with: Access is denied.
ERROR: Writing Security Info to <WdiServiceHost> failed with: Access is denied.
ERROR: Writing Security Info to <WdiSystemHost> failed with: Access is denied.
ERROR: Writing Security Info to <WdNisSvc> failed with: Access is denied.
ERROR: Writing Security Info to <WinDefend> failed with: Access is denied.
ERROR: Writing Security Info to <WpnService> failed with: Access is denied.
ERROR: Writing Security Info to <WSService> failed with: Access is denied.
ERROR: Writing Security Info to <AppIDSvc> failed with: Access is denied.
ERROR: Writing Security Info to <AppXSvc> failed with: Access is denied.
ERROR: Writing Security Info to <ClipSVC> failed with: Access is denied.
ERROR: Writing Security Info to <EntAppSvc> failed with: Access is denied.
ERROR: Writing Security Info to <msiserver> failed with: Access is denied.
ERROR: Writing Security Info to <sppsvc> failed with: Access is denied.
ERROR: Writing Security Info to <StateRepository> failed with: Access is denied.
ERROR: Writing Security Info to <tiledatamodelsvc> failed with: Access is denied.
ERROR: Writing Security Info to <WdNisSvc> failed with: Access is denied.
ERROR: Writing Security Info to <WinDefend> failed with: Access is denied.
ERROR: Writing Security Info to <WpnService> failed with: Access is denied.
ERROR: Writing Security Info to <WSService> failed with: Access is denied.

I also got "access denied" errors on the Repair_Network, Repair_MSI_Windows_Installer, and HKLM/HKU_Set_Owner/Set Permissions_Error logs.  I'd love to post those for your review as well if that's OK?

15

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 10, 2016, 10:02:43 am »

Thanks for the heads up on Winaero Tweaker.  It had several useful tweaks which I implemented.  It did disable WD which is good however it locked it on "manual"; the ability to change the status is still greyed out. 

I'd really like to get WD back to where it remains disabled but allows me to change the status of it if I want just as with other services.  I may do a system restore at some point because I'm not sure what else can be done.

While you're awaiting a reply from Shane maybe you can ask him as well if there's a way that in future releases, he can make the logs notate which errors may be benign. For instance, I have a lot of "access is denied" in my "services set permissions" log and I'm not sure which if any are legit problems that need attention and which are simply inherent to Windows 10 and/or Avira. 

16

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 09, 2016, 07:38:55 pm »

I restored my registry back three days via Option 5, then reran WR, ignoring the option to "restore Windows services to the default level".  My WD remains greyed out, unable to disable it.

17

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 09, 2016, 02:50:36 pm »

I'll try Option 5 then run 3.9.9 later tonight.  You mentioned earlier about running the repair twice in a row?  That's the first I head that suggestion but I'll do that and report back to you. 

Thanks Boggin

18

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 09, 2016, 01:46:09 pm »

I was hoping there is a manual registry fix I could do just for WD rather than revert all WR changes. WR causing the end user to be unable to disable a service is a huge issue and one I hope your team will correct in the next WR release.

19

Tweaking.com Support & Help / Re: Windows Defender Won't Turn Off After Running Repair

« on: August 09, 2016, 09:32:24 am »

Thanks for your quick reply.  I feel my computer is running a bit slower.  Before I ran Tweaking I was able to disable WD through my services.msc  If Tweaking did not grey out the disable selection for WD I don't know what else could have.  Would I have to change a registry setting to disable it? 

20

Tweaking.com Support & Help / Windows Defender Won't Turn Off After Running Repair

« on: August 09, 2016, 07:28:15 am »

Hi,

After running Tweaking 3.9.7 Windows Defender service has been changed to Automatic and the options to disable are greyed out.  Because I have Windows 10 Home there is no Group Policy.  How can I disable Defender from running?  I use Avira free and Malwarebytes Anti-Malware paid so have no need for Defender.

Thank you

21

Tweaking.com Support & Help / Re: Set Owner / Set Permissions Logs

« on: January 17, 2016, 06:15:29 pm »

Hey Shane,

Definitely good to know those entries are benign.

Thanks for your feedback and for all your hard work.  I've been using your programs for a while now find them super beneficial!

Joe

22

Tweaking.com Support & Help / Re: Set Owner / Set Permissions Logs

« on: January 14, 2016, 09:55:45 am »

Hi,

I hope you don't mind me following up.  Just a friendly nudge, hoping someone on Shawn's team can take a look at the above entries and let me know if the logs above are the after effects of malware or just benign.

Thanks again.

23

Tweaking.com Support & Help / Re: Set Owner / Set Permissions Logs

« on: January 11, 2016, 09:53:10 am »

Thanks for your quick reply, Boggin.  I took the liberty of pasting the four logs below.  If you prefer I attach them just let me know.  Please also let me know what "the data area passed to a system call is too small" means.


1.  HKU_Set_Permissions_Error_Log


ERROR: Getting Security Info from <USERS\S-1-5-19\Software\Microsoft\SystemCertificates\Root\ProtectedRoots> failed with: Access is denied.
ERROR: Getting Security Info from <USERS\S-1-5-20\Software\Microsoft\SystemCertificates\Root\ProtectedRoots> failed with: Access is denied.
ERROR: Getting Security Info from <USERS\S-1-5-21-956595361-2088304539-1011358878-1000\Software\Microsoft\SystemCertificates\Root\ProtectedRoots> failed with: Access is denied.


2.  HKU_Set_Owner_Error_Log

ERROR: Getting Security Info from <USERS\S-1-5-19\Software\Microsoft\SystemCertificates\Root\ProtectedRoots> failed with: Access is denied.
ERROR: Getting Security Info from <USERS\S-1-5-20\Software\Microsoft\SystemCertificates\Root\ProtectedRoots> failed with: Access is denied.
ERROR: Getting Security Info from <USERS\S-1-5-21-956595361-2088304539-1011358878-1000\Software\Microsoft\SystemCertificates\Root\ProtectedRoots> failed with: Access is denied.


3.  HKLM_Set_Permissions_Error_Log

ERROR: Getting Security Info from <MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009> failed with: The data area passed to a system call is too small.
ERROR: Getting Security Info from <MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\CurrentLanguage> failed with: The data area passed to a system call is too small.


4.  HKLM_Set_Owner_Error_Log

ERROR: Getting Security Info from <MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009> failed with: The data area passed to a system call is too small.
ERROR: Getting Security Info from <MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\CurrentLanguage> failed with: The data area passed to a system call is too small.

24

Tweaking.com Support & Help / Set Owner / Set Permissions Logs

« on: January 10, 2016, 09:12:37 pm »

Hi,

I was wondering if you allow members to submit their Tweaking logs for analysis?  There are some "access denied" errors in my Set Owner and Set Permissions logs that I was hoping to run by someone to find out if they are the aftereffects of malware or just normal entries that are no cause for concern.  If not, maybe you can suggest the best reputable forum that reviews Tweaking logs.

Could someone let me know? I would really appreciate it.

Thanks!