Messages

1

General Computer Support / Re: MSI missing from computer - how can I fix this?

« on: September 02, 2015, 07:06:24 pm »

I was just reading that a desktop.ini error can result from registry errors

I also noticed on another post, Boggin, that you only recommend CCleaner. I downloaded this software and ran the issue finder. It has identified hundreds of issues. I haven't run the fix yet, as i would love your feedback first. Is there particular settings that are best?

Thanks
Ali

2

General Computer Support / Re: MSI missing from computer - how can I fix this?

« on: September 02, 2015, 06:29:52 pm »

Hi Boggin,

Thanks for the offer of sending the disks.

I followed the link that you had and went through some of the steps. I have solved my msi.dll problem - hooray! I feel so relieved.

In the end, it was the easiest solution that has worked. I managed to hook up the old hard drive and searched and copied the file to the new hard drive.

I still have the following message come up in notepad on start up:

desktop.ini
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

Do you have any ideas on what this is?

Thanks
Ali

3

General Computer Support / Re: MSI missing from computer - how can I fix this?

« on: September 02, 2015, 05:54:38 am »

Hi Boggin,

Thanks for your help.

I tried the first section with bcdedit without success.

I don't have a copy of Windows 7 on disk and as it is an OEM loaded laptop, I can't download from the Microsoft site now that they have changed it all.
Do you have any suggestions on where else this might be available, otherwise I will need to order it from HP at a fee. It is Windows 7 Home Premium 64bit.

Thanks
Ali

4

General Computer Support / MSI missing from computer - how can I fix this?

« on: August 31, 2015, 04:43:25 pm »

Hi,

I have the attached error screens popup when i start windows indicating that msi.dll is missing from my computer and the [.shellclassinfo] info in notepad.

The back story:
This laptop is running windows 7 -64 bit. It had a hard drive that failed and I was unable to repair. I cloned the partitions that were still ok, but the main partition had corrupt files. I copied all of the files that would come over from the corrupted partition. I managed to get windows 7 loading on the new hard drive, but am stuck with this error.

I found out about tweaking.com and have run your repair program a couple of times, but this error is persistent. I have attached the logs from the last run of the all-in-one repair.

I noticed in another post you recommended Windows Installer CleanUp Utility, but I was unable to install it as it needs msi.dll also.

Could you please guide me as to what I need to do next. I am stuck and am reluctant to reinstall windows without advice.

Thanks
Ali