Messages

1

General Computer Support / Re: Windows 10 Upgrade fails every time and using all methods

« on: August 27, 2015, 09:15:03 pm »

Shane: I have tried your Windows Repair tool but not ALL the settings (only the default settings) and only once. So maybe I should try again but I have spent so much time trying to upgrade to Windows 10 that after 4 weeks I am running out of energy and patience -  even motivation.  At least Windows 8.1 is running fine.

JHapperson: I have tried the methods you suggest (creating an ISO file). I think you have to 'mount' that file, think I did that correctly but maybe you (or Shane) could clarify the steps to take once I have downloaded the ISO file.  I got the ISO download maybe two or three weeks ago.  Is it best to download a more recent version if indeed there is one?

Thanks, Erik

I wrote both to disk as ISO files.  Then burned them to DVDs.  I used the DVD to do the upgrade by starting it from 8.1.

2

General Computer Support / Re: Windows 10 Upgrade fails every time and using all methods

« on: August 27, 2015, 04:43:27 pm »

Like millions of people all over the world I was waiting expectantly for the July 29 launch of the Windows 10 upgrade but after numerous attempts by whatever conceivable method people (from the various internet forums on the subject) were saying worked for them, HAS NOT worked for me.

What methods have I done to try an upgrade?
1.   Using Windows Update (this has only happened  a couple of times) but generally Windows update does not advise me of an the upgrade.
2.   Using the force Windows Update method i.e. in the CMD type wuauclt.exe/updatenow
With both methods the download/installation fails when the progress bar is approximately 1/3 of the way across. Note that in the past three days I have received 10 "Upgrade to Windows 10 Home failed"  in the View Update History of Windows Update.
Note that I have the Get Windows 10 app in the taskbar and to date it states that "Your free upgrade is on the way" or "Your upgrade is reserved").  Not once has it indicated that my reservation is ready to upgrade which interestingly enough, occurred on my wife's ASUS F3E notebook running Windows 7 (originally Vista) which is several years old now. She had no problems upgrading to Windows 10 on her notebook whatsoever.
My notebook  is also an ASUS with an Intel Core i&-3630QM 2.40 Ghz processor, 64-bit operating system, 1GB ram, Intel HD Graphics 4000, NVIDIA GeForce 610M and a terabyte hard disk - seemingly well above the specifications required for Windows 10.
3.   I have also tried using the Windows Media Creation Tool (on numerous occasions now) but it also fails when it states that "Modern Setup Host has stopped working" during the "Making sure that you're ready to install" stage of the set up.  This has been the main method I have tried AND HAS INVOLVED OVER 200Gb of downloads (thank got I recently changed my ISP plan to include unlimited data).

I have sought help from Microsoft Support on four occasions (with them remotely accessing my computer to see what was going on in my computer) but with no luck and am now waiting to be contacted by their 'Level 2' support technician and all ASUS has advised is to take my notebook to their service depot for "assessment" suggesting it could be a hardware issue (note BIOS and all drivers have been updated). How they could work out (over the phone) it is a hardware issue beats me!  They also say that my notebook model does not support Windows 10 upgrade via Windows Update and that I have to use the Media Creation Tool.

So what can be going on?  Anyone else have the same problem or even a solution? Why am I unable to upgrade to Windows 10?

Looking forward to some responses and maybe a solution.

Thanks, Erik

I went through the same process and worse.  I did a refresh on my HP laptop and started over with Win 8.0.  When I got all the way back up MS refused to recognize my computer as acceptable.  What I finally found by googling for an upgrade download is there is a page on the Window 10 of the MS site that lets you download a program that will create either an ISO file or creste a DVD with either the 32 or 64 bit versions.  I wish you good hunting!

3

General Computer Support / Re: Windows 10 Start button not working

« on: August 27, 2015, 04:28:47 pm »

You have to make sure to open powershell as administrator for that command to work by the way

Shane

I had a hard time getting to powershell as administrator to do this.  I am not blaming your software since I have been peeling the onion of Win 10.  It is like playing wackamole!  Very frustrating.  I keep searching the web for fixes to the current problem.  That is how I found your software!  I love this site.

4

General Computer Support / Re: Windows 10 Start button not working

« on: August 26, 2015, 07:55:37 pm »

Tried that and it didn't work.

5

General Computer Support / Windows 10 Start button not working

« on: August 26, 2015, 02:31:55 pm »

I updated to windows 10 and ended up with the read only problem on all disks.  I used this tool and great news is it fixed it.  The problem now is that my tool bar does not auto hide, the ask me anything next to the start button does not accept text, and the start button does not respond.  This occurred as a result of running your program.  I ran the program following all instructions including all of the default items to be run.  If you are unable to help I guess I will have to run a clean install.  My Windows 8.1 was having crash problems and I had major problems using the automatic Windows 10 installation.  I had to revert back to the restore on my HP laptop and after going though all of the different patches for 8.0 and 8.1 MS told me my computer was not acceptable even though it was the HP original 8,0 updated to the latest patch and was OK before my restore.  I finally found an almost hidden menu under Windows 10 that allowed an ISO image of both 32 and 64 bit.  I installed from that and was happy until the read only bug hit.  I give this background only because it might have something to do with this mess.  I had Windows 8.1 home premium to start this process.  I forgot to say the computer is taking longer to boot.