Messages

1

General Computer Support / Re: Blue screen loop...

« on: August 25, 2015, 03:04:02 pm »

I am in the advanced options. I have attached a pic of the screen to make sure I have explained this correctly. Does chkdsk c: go after the prompt?
Also as a non computer person, please explain: With this cmd take note of any KBs in bad sectors. Thanks

2

General Computer Support / Blue screen loop...

« on: August 25, 2015, 10:07:16 am »

Downloaded Tweak last Friday because I will getting error codes 0001 and 0002 when I tried to install my new Canon printer in Windows 8. Ran the program per instructions and when finished the blue screen came up. The only thing I can access is the command prompt. It will not respond to F4 when trying to get into the same mode. All other attempts bring it back the the same advanced option screen or shuts it down. I am an amateur at this so simple instructions are needed - please advise. Thanks, Craig