Messages

1

General Computer Support / Re: Windows 10 Upgrade fails every time and using all methods

« on: August 28, 2015, 10:41:23 am »

I don't have an answer, but I am having a similar (same?) issue. When you get the "Modern Setup Host has stopped working", go into computer management and take a look at the most recent application error. Mine always looks something like:

Faulting application name: SetupHost.exe, version: 10.0.10240.16384, time stamp: 0x559f385f
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017be
Faulting process id: 0x2a34
Faulting application start time: 0x01d0e1b58ce8db4b
Faulting application path: C:\$Windows.~BT\Sources\SetupHost.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: 7f1ed623-4da9-11e5-8306-08002700307d
Faulting package full name:
Faulting package-relative application ID:

BTW, how did you get a hold of a MS human, I haven't yet?

2

General Computer Support / Re: Window 8.1 upgrade to 10 fails with access fault in msvcrt.dll

« on: August 28, 2015, 10:34:04 am »

What is the best way of requesting a real person at MS to take a look at this? this isn't working: https://partner.support.services.microsoft.com/en-us/contact/menu/hardware/windowspc/ts/?osmcsignin=true&wa=wsignin1.0

3

General Computer Support / Window 8.1 upgrade to 10 fails with access fault in msvcrt.dll

« on: August 26, 2015, 04:03:42 pm »

Hi all - I've seen this reported elsewhere (without a fix), and the  problem is believed to be an out of date msvcrt.dll. My version is 7.0.9600.17415; can anyone who upgraded from 8.1 to 10 successfully let me know what their version of msvcrt.dll was? All other windows test/repair/fix have been completed, system should upgrade cleanly, but won't. Been working on this for over a week now, so any help is appreciated.

Log info follows:

Faulting application name: SetupHost.exe, version: 10.0.10240.16384, time stamp: 0x559f385f
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017be
Faulting process id: 0x113c
Faulting application start time: 0x01d0e049b009b72d
Faulting application path: C:\$Windows.~BT\Sources\SetupHost.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: f0b65cab-4c41-11e5-8304-08002700307d
Faulting package full name:
Faulting package-relative application ID:

4

General Computer Support / Re: Need help with missing catalog, manifest, and payloads from c:/windows/WinSxS

« on: August 19, 2015, 11:20:05 am »

 :smiley:Thanks jraju and Julian, my repair problems appeared solved. BTW, i bought the pro version as well. Now on to try to install windows 10.

5

General Computer Support / (Solved) Need help with missing catalog, manifest, and payloads from c:...

« on: August 16, 2015, 12:47:38 pm »

My Satellite S55Dt powered off unexpectedly, and I'm stuck trying to recover from the consequences. Running SCF, many seemingly corrupt catalogs, manifests, and payloads were initially identified. I've managed to work through all the issues except 9 objects DISM finds corrupt or can't find to replace corrupted ones.
 
Extract for the DISM log (lightly edited)
 
Checking System Update Readiness.
(p) CBS Catalog Corrupt Package_21_for_KB2975061~31bf3856ad364e35~amd64~~6.3.1.0

(p) CSI Manifest Corrupt x86_microsoft-windows-e..ortingcompatibility_31bf3856ad364e35_6.3.9600.16521_none_937d4c5210f04d45
Repair failed: Missing replacement manifest.

(p) CSI Payload Corrupt amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.16438_none_16f8482b052b12cb\mshtml.tlb
Repair failed: Missing replacement payload.

(p) CSI Payload Corrupt amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.17801_none_47b1230ea0d57be4\jscript9.dll
Repair failed: Missing replacement payload.

(p) CSI Payload Corrupt wow64_microsoft-windows-w..sition-coreservices_31bf3856ad364e35_6.3.9600.16501_none_2dfac7bcbb6cf337\wiatrace.dll
Repair failed: Missing replacement payload.

(p) CSI Payload Corrupt amd64_microsoft-windows-filemanager.appxmain_31bf3856ad364e35_6.3.9600.16457_none_e2928914f9d075d6\PhotosLogo.contrast-black_scale-140.png
Repair failed: Missing replacement payload.

(p) CSI Payload Corrupt amd64_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.0.9600.17498_none_ff4d4f884ebab919\ieapfltr.dll
Repair failed: Missing replacement payload.

(p) CSI Payload Corrupt amd64_microsoft-windows-filemanager.appxmain_31bf3856ad364e35_6.3.9600.16477_none_e27ce93cf9e0adb8\PhotosLogo.contrast-black_scale-140.png
Repair failed: Missing replacement payload.

(p) CSI Payload Corrupt amd64_windows-defender-service_31bf3856ad364e35_6.3.9600.16404_none_b6bb041f2a82b805\MpSvc.dll
Repair failed: Missing replacement payload.
 
Summary:
Operation: Detect and Repair
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption: 9

CBS Manifest Corruption: 1
CBS Metadata Corruption: 0

CSI Manifest Corruption: 1
CSI Metadata Corruption: 0

CSI Payload Corruption: 7
 
Total Operation Time: 3643 seconds.

I ran the repair tools (twice). the relevant logs extracts are:

Tweaking.com - Windows Repair v3.4.1
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 8.1
OS Architecture: 64-bit
OS Version: 6.3.9600
OS Service Pack:
Computer Name: KHAN
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\john
Current Profile SID: S-1-5-21-2062741439-3696354346-491430935-1001
Current Profile Classes: S-1-5-21-2062741439-3696354346-491430935-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\john\AppData\Local

Tweaking.com - Windows Repair v3.4.1 - Pre-Scan
Computer: KHAN (Windows 8.1 6.3.9600 ) (64-bit)
Started at (8/16/2015 11:51:41 AM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Windows Packages Files.
Started at (8/16/2015 11:51:41 AM)

These Files Are Possibly Corrupt (Bad Digital Signature): (Total: 2)
C:\Windows\servicing\Packages\Package_21_for_KB2975061~31bf3856ad364e35~amd64~~6.3.1.0.cat
C:\Windows\servicing\Packages\Package_21_for_KB2975061~31bf3856ad364e35~amd64~~6.3.1.0.mum

2 Combined Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.

If you need help in replacing these files, post on the Forums at Tweaking.com for help.

Well, I do need help, so am posting here.

Thanks.