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« on: August 10, 2015, 01:13:18 pm »
Hi Shane
My first run I did not use Safe Mode, but only used the second option which showed the error I mentioned in my OP. After looking at other posting on here, I decided I should try as directed in Safe Mode but only used The repair choice and clicking on only 1,2, and I think it was 17. I then rebooted which seemed to involve a lot of HD activity, but after it settled down into what appeared to be a normal Win 7 state, I then allowed the free Win 10 install to start, sadly with the same result as previously.
It appears to do a complete download, then goes into install mode, completes this 100% which it shows, then within about 20 seconds it shows unable to install unknown error 80070005.
Thanks for your offer of trying to help much appreciated. If we succeed I,ll buy the pro version of your software, not that I would use it without a lot of help.
OK thanks again.
Kentel.