Messages

1

Tweaking.com Support & Help / Re: Envelope Printer - Problem printing envelope to HP C6180

« on: June 29, 2015, 12:00:44 pm »

Sorry, I looked at Printer Preferences several times. There are no parameters to set the margins on this printer.

I thought about getting a more modern printer, but I rarely use the one I have for documents. Its main use is for envelopes and as a backup scanner, and for that, I don't want to spend money.

As previously reported, I used a Canon laser printer to test your program with great success, so this whole thing must have something to do with the printer. I'm hoping to find an older release of the printer software on the HP website and download. The printer was working fine. Maybe HP changed something.

Thanks,

2

Tweaking.com Support & Help / Re: Envelope Printer - Problem printing envelope to HP C6180

« on: June 26, 2015, 03:44:12 pm »

I found the HP C6180 manual online, but can't figure out how set margins other than by using application software (MS Word, et al). The manual you referenced refers to a printer with more capability than my old C6180.

At this point, I've given up.

3

Tweaking.com Support & Help / Re: Envelope Printer - Problem printing envelope to HP C6180

« on: June 25, 2015, 06:40:12 pm »

Shane, attached are two screen shots:

As shown in the Print Preview
As printed

This should give you a complete picture of the offset problem I'm having printing the envelope.

I tried to print on a Canon printer and all was OK. But I just borrowed the printer to run the test -- I gave it back to the owner. For right now, I'm using Microsoft Word to print envelopes and all appears normal using "Envelope Printer."

Before release 7.0, I had no problems. I installed 7.0.1 to bring it up to date, but the issue persists.

Again, thank you for spending your time on this.

4

Tweaking.com Support & Help / Re: Envelope Printer - Problem printing envelope to HP C6180

« on: June 25, 2015, 10:09:54 am »

Thanks for offering your expert help. I think the following is what you asked for. I'm not using a custom sized envelope nor PostScript driver. The printer is wireless, I did not test using a direct USB connection.

5

Tweaking.com Support & Help / Envelope Printer - Problem printing envelope to HP C6180

« on: June 23, 2015, 08:42:26 pm »

I'm using Envelope Printer 1.7.1, Windows 8.1, HP PhotoSmart C6100 series printer. The #10 envelope being printed is offset by about 1/2 in. When using the Print Preview feature, the box around the envelope is smaller than the actual #10 envelope (cut off on the right). I printed to a PDF file and everything seems to be OK. So I think the program is running fine, but a printer parameter may not be correct.

Information shown at the bottom of the Print Preview page shows:
          "Margins reported by printer: (Top: 0.126 in) (Left: 0.069 in) (Right: 0.577 in) (Bottom: 0.129 in)"

I think the problem might be that the Right Margin reported by the printer is not correct - should it be 0.058 or something similar?

Thanks for any help.