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General Computer Support / Re: Unable to access Safe Mode.
« on: June 09, 2015, 08:53:29 pm »
Dear Shane,
My computer is a Acer All-In-One Desktop PC with Microsoft Windows 8.1 as its operating system. The ACER Technical Support staff told me about the hold & KEEP held shift key 'trick' BEFORE the computer reboots, when my computer was unresponsive as caused by defective 3rd party downloaded & installed software. Without this knowledge, I was unable to get into the Safe Mode settings etc to Reset the computer or in other words do a operating system reinstall.
Thanks.
My computer is a Acer All-In-One Desktop PC with Microsoft Windows 8.1 as its operating system. The ACER Technical Support staff told me about the hold & KEEP held shift key 'trick' BEFORE the computer reboots, when my computer was unresponsive as caused by defective 3rd party downloaded & installed software. Without this knowledge, I was unable to get into the Safe Mode settings etc to Reset the computer or in other words do a operating system reinstall.
Thanks.