Shane - Thank you for your response. I apologise for the delay in my responding.
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Windows Update says there are 9 Updates + 1 optional update which are available to be downloaded and installed. Those updates are listed below. One of these has now been installed. The others have not.
N.B. Originally there were 11 updates which were unable to install. Since I have had this problem, 3 have installed. At the same time Windows shows that there are Updates which are pending ShutDown/Restart. (Windows Power Off button has changed from default of Hibernate to Shut Down with Yellow Shield with Black Exclamation Mark to its left). These updates pending installation are the same 9 updates which Windows Update shows as awaiting downloading and installation.
The 9 Updates are listed below:-
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KB3021952 – installed
KB2992611 – NOT installed
KB3003743 – NOT installed
KB3004375 – NOT installed
KB3011780 – NOT installed
KB3031432 – NOT installed
KB3033929 – NOT installed
KB3045999 – NOT installed
KB3008627 – NOT installed
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Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3021952)
Download size: 5.2 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/kb/3021952Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
Security Update for Windows 7 for x64-based Systems (KB2992611)
Download size: 5.1 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/kb/2992611Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
Security Update for Windows 7 for x64-based Systems (KB3003743)
Download size: 5.9 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/kb/3003743Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
Security Update for Windows 7 for x64-based Systems (KB3004375)
Download size: 11.5 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/kb/3004375Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
Security Update for Windows 7 for x64-based Systems (KB3011780)
Download size: 5.4 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/kb/3011780Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
Security Update for Windows 7 for x64-based Systems (KB3031432)
Download size: 17.7 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/kb/3031432Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
Security Update for Windows 7 for x64-based Systems (KB3033929)
Download size: 43.7 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/kb/3033929Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
Security Update for Windows 7 for x64-based Systems (KB3045999)
Download size: 13.8 MB - 13.9 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/kb/3045999Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
Update for Windows 7 for x64-based Systems (KB3008627)
Download size: 3.4 MB
You may need to restart your computer for this update to take effect.
Update type: Recommended
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.microsoft.com/kb/3008627Help and Support:
http://support.microsoft.com--------------------------------------------------------------------------------
There is also one optional update awaiting download and installation. It has not yet installed successfully and may well be part of the problem. The details for this optional update are:-
Update for Windows 7 for x64-based Systems (KB3022345)
Download size: 27.7 MB
You may need to restart your computer for this update to take effect.
Update type: Optional
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.microsoft.com/kb/3022345Help and Support:
http://support.microsoft.com___________________________________________________________________________________________________________________________________________________________________
I have followed the Tweaker.Com procedure and run the repairs. The problem still remains.
___________________________________________________________________________________________________________________________________________________________________
I have listed below the results of my most recent run of the Microsoft Fix-It to reset Windows Update Components for Windows 7 located at
https://support.microsoft.com/en-us/kb/971058.
Below that I have listed the results of the latest pre-scan from Tweaker.Com.
_____________________________________________________________________________________________________________________________________________________________________
Windows Update error 0x80080005(2015-05-09-T-03_27_43P) – NOT Fixed
Service registration is missing or corrupt – Fixed
Problems installing recent updates – Fixed
Problems installing recent updates – Fixed
Problems installing recent updates – Fixed
____________________________________________________________________________________________________________________________________________________________________
PrintWindows Update Publisher details
Issues found
Service registration is missing or corruptService registration is missing or corrupt Fixed Fixed
Reset service registration Completed
Windows Update error 0x80080005(2015-05-09-T-03_27_43P)Windows Update error 0x80080005(2015-05-09-T-03_27_43P) Fixed Fixed
Resetting Windows Update data store Completed
Problems installing recent updatesProblems installing recent updates Fixed Fixed
Repair Windows Update Completed
Problems installing recent updatesProblems installing recent updates Fixed Fixed
Repair Windows Update Completed
Problems installing recent updatesProblems installing recent updates Fixed Fixed
Repair Windows Update Completed
Potential issues that were checked
Windows Update environment variables are incorrectWindows Update environment variables are incorrect Issue not present
Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present
Check for missing or corrupt filesCheck for missing or corrupt files Issue not present
Windows Update services are not runningWindows Update services are not running Issue not present
Cryptographic service components are not registeredCryptographic service components are not registered Issue not present
Issues found Detection details
5 Service registration is missing or corrupt Fixed Fixed
Reset service registration Completed
5 Windows Update error 0x80080005(2015-05-09-T-03_27_43P) Fixed Fixed
Resetting Windows Update data store Completed
InformationalDataStoreAndWULogFiles.zip
17.18MB
File Name: DataStoreAndWULogFiles.zip
InformationalError1
An error occurred while enumerating through a collection: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).
5 Problems installing recent updates Fixed Fixed
Repair Windows Update Completed
Repair Windows Update services and dependencies
5 Problems installing recent updates Fixed Fixed
Repair Windows Update Completed
Repair Windows Update services and dependencies
5 Problems installing recent updates Fixed Fixed
Repair Windows Update Completed
Repair Windows Update services and dependencies
Potential issues that were checked Detection details
Windows Update environment variables are incorrect Issue not present
Some security settings are missing or have been changed Issue not present
Check for missing or corrupt files Issue not present
Windows Update services are not running Issue not present
Cryptographic service components are not registered Issue not present
Detection details Expand
InformationalError Report
RootCause: RC_DataStore
ErrorCode: 0x80080005
TimeDetected: 2015-05-09-T-03:27:43P
InformationalCollected File
File Name: CheckSURLog.cab
Collection information
Computer Name: MAROGERS-PC
Windows Version: 6.1
Architecture: amd64
Time: Saturday, May 09, 2015 3:26:55 PM
Publisher details Expand
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 1.2.1.20140627
Publisher: Microsoft Corporation
Windows Update
Find and fix problems with Windows Update
Package Version: 8.1.1.20140627
Publisher: Microsoft Corporation
Windows Update
Find and fix problems with Windows Update
Package Version: 8.1.1.20140627
Publisher: Microsoft Corporation
________________________________________________________________________________________________________________________________________________________________________
Tweaking.com - Windows Repair - Pre-Scan
Computer: MAROGERS-PC (Windows 7 Ultimate 6.1.7601 Service Pack 1) (64-bit)
Started at (09/05/2015 15:29:53)
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Scanning Windows Packages Files.
Started at (09/05/2015 15:29:53)
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_41_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1.cat
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_42_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3.cat
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_42_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1.cat
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_51_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.cat
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_51_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3.cat
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_52_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3.cat
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_126_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_126_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_128_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_130_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_131_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_25_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_40_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_41_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_42_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_51_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_51_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_56_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_63_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Package_67_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3.mum
Problems were found with the packages files, these files need to be replaced
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.
If you need help in replacing these files, post on the Forums at Tweaking.com for help.
Files Checked & Verified: 28,115
Done (09/05/2015 16:00:53)
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Scanning Reparse Points.
Started at (09/05/2015 16:00:53)
No problems were found with the Reparse Points.
Files & Folders Searched: 1,398,719
Reparse Points Found: 114
Done (09/05/2015 17:09:16)
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Checking Environment Variables.
Started at (09/05/2015 17:09:16)
No problems were found with the Environment Variables.
Done (09/05/2015 17:09:16)
--------------------------------------------------------------------------------
Done (09/05/2015 17:09:16)
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Done (09/05/2015 17:09:16)
Scan Complete - Problems Found!
You can use the Repair Reparse Points or Repair Environment Variables tools at the bottom of this Window if needed.
While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.
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It appears that a number of important system files have been corrupted and need to be replaced with uncorrupted versions. It will also be necessary to identify the cause of this, if possible.
I will provide you with all other information which you ask for.
BEST WISHES
Nick Rogers
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